JA Hotel Shinfukae Reviews

Nice self service option! It was simple to check in and out easily without any hassle. But the only complains are the pillow was too small/thin and the wifi cut out a bunch, but the hotel resolved this when I emailed them so I really appreciate that. Great support and staff communication via email.

The room was very nice and clean. Had no problems checking in, we were able to check in early with the on-line customer support who were very nice. One thing to consider is the step stairs, as they don’t have an elevator in the building. There is coin wash close, also McDonald’s, SevenEleven and Family Mart. The neighborhood seemed nice. We mostly used S metro line station 6 min away and we were able to get everywhere we wanted with the metro.

I do not recommend this hotel to peoples with kids and family, no people on front desk, no body answer phone if you met trouble or need some help. No service for room even you stay there for three days. if you ask for refund they simply reply sorry and contact the platefarm where from you have booked the hotel, very terrible hotel experience in a very clean and nice country.

Unfortunately, this hotel did not have an elevator and we were on the fifth floor meaning that there was a lot of stairs but it wasn’t too bad getting up and down with your luggage. The hotel itself was in a good location and the rooms were very nice and provided us with some amenities. The staff at reception were not around if we needed anything.

I stayed this hotel at the first time. It's very comfortable.

Verry good ❤️

This hotel has 5 floors but has no elevator. I stayed in the 5th floor. Got more exhausted after traveling because i had to reach my room by stairs

JA Hotel Shin-Fukae offered a satisfactory experience. Unlike most modern hotels, JA Hotel offered an actual key for the room instead of a keycard. The room was furnished with nothing beyond what was necessary for accomodations. The washroom was tiny and this was the first time in many years I had to operate a tap with two knobs: one for hot water and the other for cold. The sink shares the same water supply as the shower and there is a valve above the spiggot one uses to control which is supplied with water. Perhaps my experience was an outlier, but the room also seems to have quite thin walls as I spent one night listening to a Japanese couple flirting and another listening to a pair of Chinese men talking. Once again, perhaps my experience was abnormal, but the wifi also seemed relatively slow as I was only able to stream YouTube videos smoothly at 144p on one of the evenings I was there. As for the location, it seemed to me to be a rather quiet little area with little to do, but perhaps that was due to a dearth of prior research. There's a number of decent restaurants in the vicinity and the hotels proximity to Shin-Fukae Station is definitely one of its strong points. In addition, the staff were very friendly throughout my entire stay, making the overall experience satisfactory.

The room is relatively clean. But they only clean your room every 3 nights. The biggest problem is that my room was on the fourth floor. There is no elevator, only stairs. On the room details page, it says floor 1 to 3. So, why was my room on the 4th floor? I was travelling with a senior citizen. It was really hard for him to get to the 4th floor with no elevator. There is a Wi-Fi connection, but it is really bad. Contents take forever to load. The hotel is quite close to the Shin-Fukae station, this is a good point.

Nice location with easy access; but facility is quite problematic. No elevator makes lift luggages very inconvenient, and the room lacks enough space.

The hotel is self check in. Nobody to help during reception. I was supposed to get a room cleaning to change the sheets after the 3rd night, but I didn't get my sheets changed at all even though I stayed 4 nights. The toilet had a hair on it when I first came in. The walls are SUPER THIN. I could hear the people talking next door. Anytime someone goes in the hallway I can hear everything. The only good thing about the hotel was it was close to a train station.

Neighbourhood vibes. Near to the Shinfukae station to travel to other places. Room pretty small, not spacious. However very cozy.

Most of the time you will be at your own service. one point is important that the main door is not locked even they give you password. security is not in good attention.

Comfortable room with everything you need