The Rise Osaka Kitashinchi

The Rise Osaka Kitashinchi Reviews

The Rise Osaka Kitashinchi

1 Chome-1-13 Dojima, Kita Ward, Osaka City, Osaka Prefecture, 530-0003, JapanSee Hotel Details
The Rise Osaka Kitashinchi
The Rise Osaka KitashinchiThe Rise Osaka KitashinchiThe Rise Osaka Kitashinchi
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1 night

Guest Reviews

8.2/10
Very Good
205 review
Verified reviews
Location8.3
Amenities7.9
Service7.9
Cleanliness8.5
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All reviews(205)
Positive reviews(192)
Reviews with photos/video(38)
Easy to get around(18)
Small room size(14)
Great value for money(14)
Quiet & comfortable(12)
Delicious breakfast(11)
Close to metro(9)
Convenient for shopping(9)
Classy environment(7)
Negative reviews(13)
Guest User
Twin Room Non-Smoking-Non-Smoking
Stayed in Jun 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Jul 18, 2025
Great location, The corridor to the room is quite smelly because it’s raining day? Staff work very slow, impressed with cute duck waiting me in bathtub
Min
Double Room-Non-Smoking
Stayed in Apr 2025
Couple
18 review
10/10
Outstanding
Posted on Jul 5, 2025
Clean and quiet hotel located in Kitashinchi, Osaka. The rooms are compact but well-maintained. Great location with easy access to trains and main attractions. Staff were friendly and there’s even free coffee in the lobby. If you don’t mind the small space, it’s a great value stay!
Guest User
Double Room-Non-Smoking
Stayed in Jun 2025
Family
3 review
8.5/10
Very Good
Posted on Jul 15, 2025
Good hotel, rooms were a bit small- staff was helpful- the only thing I did not like was that they were very particular about not letting anyone check in before 3 PM and had extra charges if we need to check in an hour early or checkout an hour late.
limcs
Japanese-Style Double Room-Non-Smoking
Stayed in May 2025
Family
1 review
4.5/10
Posted on Jul 1, 2025
The room is a bit too small, the toilet is too narrow and can't even turn. Sink position not right.
Zohra Vanden Bossche
Double Room-Non-Smoking
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 17, 2025
The room is very small, but looks the same as the pictures. The service is good and the staff is nice. It's in a great location with a subway close by that has a direct line to the city centre and Namba station.
Response from Property: Thank you for taking the time to share your feedback.We’re glad to hear that you found our service and staff to be pleasant. It’s also wonderful to know that you appreciated our location and the convenience of the nearby subway.We understand that room size can be a concern, and we appreciate your understanding regarding this aspect. We hope to welcome you back in the future for another enjoyable stay!
Olivia
Twin Room Non-Smoking-Non-Smoking
Stayed in Mar 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jun 24, 2025
Very pleasant stay! The room was clean and quiet, and the staff were exceptionally friendly and helpful. I would definitely stay here again.
Guest User
Twin Room Non-Smoking-Non-Smoking
Stayed in Mar 2025
Family
1 review
5.0/10
Posted on Apr 28, 2025
On the day after my room was cleaned, I discovered that my valuable pants had gone missing. Unfortunately, the front desk staff did not speak English, and all communication had to rely on translation devices. The translations provided were often inaccurate, which made resolving the situation extremely challenging. Ultimately, I had to seek assistance from Trip.com’s support team to help recover my pants. While I appreciate that the item was eventually returned, the language barrier and communication difficulties created unnecessary stress. I hope the hotel can consider improving multilingual support to prevent similar issues for future guests.
Response from Property: Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the missing pants and the communication challenges with our front desk staff. We understand how frustrating this situation must have been for you, and we appreciate your patience as we worked to resolve it.Your feedback about the need for improved multilingual support is invaluable. We are committed to enhancing our services to ensure that all guests can communicate effectively and feel comfortable during their stay.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back in the future, providing you with a much smoother experience.
SGuncle
Double Room-Non-Smoking
Stayed in Sep 2024
Business traveler
18 review
9.5/10
Amazing
Posted on Oct 10, 2024
Has a laundry room in hotel which is a real convenience. Staff is kind enough to allow access even after check out. Left behind toiletries bag and staff help send to tokyo for me . Big thank you to the team. Only feedback is couldnt get breakfast as last order was too early at 930am. Should have left some bread behind at least for late wakers. Wasted 2 nights breakdfast as came down 932am
Response from Property: hank you for your wonderful feedback!We are thrilled to hear that you found our laundry room convenient and that our staff was able to assist you with your bags.We also appreciate your feedback regarding the breakfast hours.We will discuss this with the hotel to see if there is anywhere we can improve.Our breakfast is well received by many of our guests.We hope you will enjoy our breakfast again when you visit us again.We look forward to welcoming you again．
Chon Sen
Japanese-Style Double Room-Non-Smoking
Stayed in Mar 2025
Solo traveler
10 review
8.0/10
Very Good
Posted on May 2, 2025
A bit far from station. Room is otherwise nice. Bed can feel a bit spiky at times.
Response from Property: Thank you very much for staying at The Rise Osaka Kitashinchi, and for taking the time to share your impressions during your stay with us.Our hotel is a 5-minute walk from Kitashinchi Station on the JR Tozai Line and a 6-minute walk from Yodoyabashi Station on the Osaka Metro Midosuji Line. We are also very particular about our bedding, and all of our rooms are equipped with AirVive bedding, which is used by some of Japan's leading athletes, and we will do our best to make your stay even more comfortable.We hope that you will consider staying at our hotel when you visit the Kansai region.We look forward to welcoming you again.
Kam
Twin Room Non-Smoking-Non-Smoking
Stayed in Feb 2025
Family
5 review
8.5/10
Very Good
Posted on Apr 2, 2025
Clean hotel with the location relatively close to the main train station and subway station.
Response from Property: Thank you very much for staying The Rise Osaka Kitashinchi.We are very pleased to receive your compliments on our hotel's location and hygiene.Our hotel is conveniently located in the Umeda-Kitashinchi area, about a 12-minute walk from JR Osaka Station, a 5-minute walk from Kitashinchi Station on the JR Tozai Line, and a 6-minute walk from Yodoyabashi Station on the Osaka Metro Midosuji Line.There are also various dining options along the way.Our staff will continue to make every effort to ensure that our guests have a pleasant stay.We hope you will visit our hotel again when you come to the Kansai area.Our staff looks forward to serving you.
Guest User
Double Room-Non-Smoking
Stayed in Dec 2024
Solo traveler
8 review
8.5/10
Very Good
Posted on Jan 30, 2025
Convenient location and a clean and comfortable room. Good for the price and close to the subway. Very convenient and nice for a short stay.
Response from Property: Thank you for your kind review.We are delighted to hear that you enjoyed our convenient location and clean, comfortable rooms.We have received many compliments from our guests about our location.We are very happy to hear that you enjoyed your stay with us.We look forward to welcoming you again!
Nicholas Lowkw
Japanese-Style Double Room-Non-Smoking
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 17, 2025
Great location and service. Will definitely return again.
Khin Thuzar Thant Zin
Semi Double Room-Non-Smoking
Stayed in Jan 2025
Traveling with friends
2 review
7.5/10
Posted on Apr 19, 2025
The rooms we booked are very narrow . Location is very okay . Easy to go from there .
Response from Property: Thank you very much for staying at The Rise Osaka Kitashinchi.We are honored that you are satisfied with our hotel's location.Our hotel is conveniently located in the Umeda Kitashinchi area, about a 12-minute walk from JR Osaka Station, a 5-minute walk from Kitashinchi Station on the JR Tozai Line, and a 6-minute walk from Yodoyabashi Station on the Osaka Metro Midosuji Line.Along the way, there are places to enjoy the scenery and restaurants.Thank you for your valuable feedback regarding our rooms.Our rooms are compact, but we aim to create a comfortable space for you to spend your stay.We will continue to strive to provide better service to our guests.We hope you will have the opportunity to stay with us again.We look forward to welcoming you again!
Guest User
Japanese-Style Double Room-Non-Smoking
Stayed in Oct 2024
Couple
53 review
5.0/10
Posted on Dec 1, 2024
Clean but no service. Insisted to request me to pay extra due to my booking was for one person (by mistake) but we have 2. Same room size. I just paid it as I don’t want to argue
Response from Property: Thank you for choosing Rise Hotel Osaka Kitashinchi. We require our guests to enter the number of guests staying at the hotel at the time of reservation, and the rate will vary depending on the number of guests staying at the hotel. Please note that additional guests will be charged separately on the day of their stay. We look forward to welcoming you to our hotel again.
Guest User
Semi Double Room-Non-Smoking
Stayed in Mar 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Apr 5, 2025
Very comfortable, great location, loved the free coffee!
Response from Property: Thank you very much for staying at Hotel Rise Osaka Kitashinchi. We are glad to hear that you enjoyed your stay. All our staff will continue to work hard to provide you with a more comfortable stay. We look forward to welcoming you back to the Kansai area. We look forward to welcoming you again.