DoubleTree by Hilton Osaka Castle

DoubleTree by Hilton Osaka Castle Reviews

DoubleTree by Hilton Osaka Castle

Otemae 1-1-1, Chuo Ward, Osaka City, Osaka Prefecture, 540-0008, JapanView Hotel Details
DoubleTree by Hilton Osaka Castle
DoubleTree by Hilton Osaka CastleDoubleTree by Hilton Osaka CastleDoubleTree by Hilton Osaka Castle
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DoubleTree by Hilton Osaka Castle Guest Reviews

4.6/5
Great
208 review
Verified reviews
Location4.5
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(208)
Positive reviews(203)
Reviews with photos/video(68)
Convenient location(33)
Loved the view(28)
Awesome amenities(23)
Delicious breakfast(20)
Easy to get around(20)
Close to metro(11)
Great value for money(10)
Friendly front desk staff(7)
Negative reviews(5)
Lewislw
King Room With Castle View
Stayed in Dec 2024
Family
31 review
4.7/5
Amazing
Posted on Feb 6, 2025
The view was awesome 
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the awesome view during your stay. We hope to welcome you back soon for another memorable experience!
Sweet cream
King Room With River View
Stayed in Sep 2024
Business travelers
72 review
5.0/5
Outstanding
Posted on Oct 7, 2024
This hotel is very new and good staff also is very nice and helpful 🤍🤍🤍☁️☁️☁️🍒
Response from Property: Thank you for staying with us and sharing your experience.We have a great team who all work so hard to ensure everything is just right. Looking forward to your next stays! Thanks again.
Guest User
King Room With Castle View
Stayed in Jan 2025
Family
5 review
4.7/5
Amazing
Posted on Feb 27, 2025
Brand new, very clean. Spacious room (for Japan) and big bathroom with separate toilet. Castle view is amazing (beautiful both day and night). 7-10 minutes walk to the nearest Osaka Metro station (Temmabashi). Surprisingly good swimming pool (I was afraid it would be too small and bleach smell too strong, but everything was OK). There are some nice restaurants near the hotel (with few tourists, comparing to Namba, so you can have a full immersion into Japanese everyday life). Wi-Fi is free of charge for Hilton Honors members.
Response from Property: Warm greetings from DoubleTree by Hilton Osaka Castle. Thank you very much for taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your stay with us and found our rooms to be spacious and clean. It's great to know that you appreciated the amazing castle view, both during the day and at night.We're glad you had a chance to explore the nearby restaurants and experience the local culture. It's always a pleasure to provide our guests with a taste of everyday life in Japan.We also appreciate your feedback about the swimming pool and are happy to hear it exceeded your expectations. Thank you for being a Hilton Honors member and for taking the time to share your experience. We hope to welcome you back soon!
Stephen
King Room With Castle View
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Very comfortable and nice view Will live again
Response from Property: Thank you very much for choosing Double tree by Hilton Osaka castle. We are glad to know that you enjoyed the view from our hotel and comfortable room. Thank you very much for leaving us a review and we are looking forward to welcoming you back soon.
BY SOSATHA
Twin Room With Castle View
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 5, 2025
We really our stay at there. Staff and hotel facilities were perfect during our stay. We really love the place and sure will be back next time. Breakfast was gorgeous and lots of varieties. Everything yummy! Really recommend this hotel.
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our staff and facilities to be perfect. It's great to know that you loved the breakfast and appreciated the variety we offer. We look forward to welcoming you back on your next visit!
Guest User
King Room With Castle View
Stayed in Dec 2024
Family
1 review
3.7/5
Posted on Feb 4, 2025
Clean and tidy. Good view and breakfast. Near to JR station.
Response from Property: Thank you for your kind review!We're delighted to hear that you found our hotel clean and tidy, and that you enjoyed the good view and breakfast. Our proximity to the JR station is indeed a great advantage for our guests, and we're glad it added to your experience.We hope to welcome you back soon!
Joey
King Room With River View
Stayed in Jul 2024
Family
7 review
4.7/5
Amazing
Posted on Aug 26, 2024
We stayed in this newly opened hotel for 5 nights and we liked it for the following reasons: 1. Free accessed to indoor pool 2. On-site parking, with discounted overnight price for in-house guests 3. Buffet breakfast has a large variety of choices 4. Rooms are specious compared to other properties in Japan
Response from Property: Thank you very much for taking your time to leave a review.Your warm comment means a lot to us. We are very happy to hear that our comfortable room and indoor pool are appealing. We hope to welcome you back again in the future!
Mandy
Executive King Room With River View
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
I have a very good experience in this hotel. The location is near subway and can go to everywhere conveniently. Staff is very friendly and helpful. Also the room is very clean and comfortable. I will definitely stay in this hotel again in my next trip to Osaka.
Response from Property: Thank you for staying with us at DoubleTree by Hilton Osaka Castle during this festive season.It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. In the meantime, should you require any additional information and/or assistance please do not hesitate to contact us directly.
Anonymous User
Deluxe King Suite With Castle View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 14, 2025
It’s a good place to stay
Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. Our team works hard to ensure a comfortable experience for all our guests, and your kind words motivate us to keep improving. We hope to welcome you back soon!
Sammi
King Room With Castle View
Stayed in Jul 2024
Family
5 review
4.2/5
Very Good
Posted on Sep 1, 2024
The hotel is great and satisfying.
Response from Property: Thank you very much for leaving us a review. We are glad that you enjoyed the hotel.We look forward to the opportunity to welcome you back to Doubletree by Hilton Osaka castle in near future.
akarachai
King Room With Castle View
Stayed in May 2024
Couples
2 review
3.2/5
Posted on Jun 30, 2024
Nothing around there. But it is ok.
Response from Property: We are delighted you chose DoubleTree by Hilton Osaka Castle for the first time!Unfortunately, we cannot change the location, however we can certainly make up with our exceptional customer service and we look forwarding to providing you with the highest level of service again during your next stay with us. We hope to have an opportunity to serve you again on your next trip to Osaka.
PRASONG
King Room With River View
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 24, 2024
Very clean
Response from Property: Thank you for staying with us and sharing your experience.With this in mind, we hope you will consider staying with us again on future trips to Osaka and look forward to welcoming you back to the hotel someday soon.
Linda YL
Twin Room With Castle View
Stayed in Feb 2025
Couples
1 review
4.2/5
Very Good
Posted on Mar 27, 2025
The hotel environment is quiet, the room is a bit small, the cleaning is very good, but the mattress quality is worth 100 points, the breakfast food variety is large, the fruit is very fresh, and the waiter attitude is very good.
Original TextTranslated by Google
Response from Property: 感謝您在眾多酒店中選擇了我們，並對酒店的設施環境、員工服務，以及早餐服務表示滿意。今後我們也將為成為深受顧客喜愛與歡迎的酒店而不斷努力。我們全體員工真誠期待您的再次光臨。
Guest User
King Room With Castle View
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The hotel is next to Osaka Castle. You can see Osaka Castle from the room. The scenery is very attractive and it is also very convenient to walk to Osaka Castle. I will choose this hotel next time I travel to Osaka.
Original TextTranslated by Google
Response from Property: 感謝您選擇我們的酒店並分享您的體驗！很高興您喜歡房間窗外的景觀，能夠欣賞到大阪城的美麗風景。 酒店的位置確實方便，步行即可到達許多著名景點。期待您下次再來大阪時再次光臨我們酒店！ 祝您旅途愉快！
Guest User
King Room With River View
Stayed in Feb 2025
Couples
1 review
4.2/5
Very Good
Posted on Mar 16, 2025
The hotel is located a ten-minute walk from the Tenmabashi subway station. The hotel is quite new and clean, with good sound insulation. The experience is good. Free cookies are given upon check-in, which are delicious!
Original TextTranslated by Google
Response from Property: 感謝您選擇我們的酒店並分享您的入住體驗！很高興您對酒店的位置和設施感到滿意。步行到地鐵站的便利性確實是我們的一大優勢。同時，您能喜歡我們贈送的曲奇，我們感到非常開心！我們會繼續努力，為每位客人提供更好的服務和體驗。我們衷心期待您再次入住大阪城希爾頓逸林酒店，與我們共度美好時光！