Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.2
Service8.6
Cleanliness8.5
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All reviews(199)
Positive reviews(184)
Reviews with photos/video(31)
Great location(33)
Convenient location(28)
Perfect for kids(8)
Friendly front desk staff(8)
Large rooms(7)
Great swimming pool(7)
Poor air conditioning(6)
Tasty food(5)
Negative reviews(15)
A-BATEL
King Bed Room
Stayed in May 2025
Solo traveler
7 review
6.0/10
Posted on Jun 18, 2025
A rather old hotel, the reception is friendly, pets are allowed in the hotel!!!! , and the parking fees are high, but what distinguishes it is its location.
KenzieQ
Run Of House
Stayed in Feb 2025
Family
8 review
9.0/10
Great
Posted on Mar 21, 2025
Close to Universal Studios, but still need to take uber if you missed the shuttle bus or you did not reserve ahead. Close to outlets too, but not walking friendly as it’s kind of beside a freeway. The hotel is kind of old also.
Guest User
Two Queen Beds Room
Stayed in May 2025
Family
2 review
6.0/10
Posted on Jun 19, 2025
Parking and check-in was difficult. Really no where to park and if you do park you have to pay $33 per night. There is a valet option for $41 per night. There is no where to stop to get checked in, but the valet was nice enough to allow me to park near a dumpster. The second time we stayed here we got dropped off and picked up. Starbucks on site was a little busy and expensive. Overall this was best nightly deal we could find, but the cost of parking would be a deterrent in the future.
Guest User
King Mobility Accessible Room with Roll-in Shower
Stayed in Apr 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Jun 1, 2025
Everything was great except the shower didn't work at all. They sent a guy up and he was able to get the water flowing. I got in the shower after he left and while the water did flow it was scalding hot at all temperature levels. I advised the front desk at checkout, they thanked me for letting them know. I think it would have been nice if they took some off the bill as the reasons for staying in a hotel are literally to sleep and clean-up.
OngLi Ping
King Bed Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 24, 2025
Near to universal studio theme parks and nice service staff at reception
Ste
Two Queen Beds Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Jan 3, 2025
Is pretty good to staying in this hotel and good performance and customer services
Hansol
Run Of House
Stayed in Aug 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 28, 2024
They have a pool and can easily pick up uber eats. And they give us cookie for the welcome. Its really delicious
AbdulHamed
Two Queen Beds Room
Stayed in Apr 2024
Solo traveler
5 review
10/10
Outstanding
Posted on May 26, 2024
great hotel on the walking distance to Universal studios Orlando.
clean rooms, fists kids with the parents.
the worst thing is that they may charge you for parking even though you don’t have a car, but they said they will fix that mistake.. many resident complaining about the high parking charge 30$ considering that other Hotels offer free parking. but you save by parking on the hotel and walk to universal studios the theme park parking 🅿️
the electric ⚡️ cars charger was slow and only one charger working. it's going to cost you parking and higher charging cost on slow charger if you were lucky no one else was using it.
but in general the hotel was nice, and the staff were very friendly helpful with smiles.
Rushan
Run Of House
Stayed in Aug 2023
Family
1 review
9.0/10
Great
Posted on Sep 27, 2023
Loved the ability to store my luggage before check in, and use the complimentary shuttle to visit Universal Studios during the day. Received complimentary warm cookies and bottled water at check in! Made the start of my stay at Double Tree great!
Guest User
Two Queen Beds Room
Stayed in May 2024
Couple
53 review
10/10
Outstanding
Posted on Jul 27, 2024
Lovely hotel
Staff great
Location also very good ….. friendly people
Guest User
Two Queen Beds Room
Stayed in Mar 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on May 4, 2025
Good!!!!!!!!!!!!!!!!
Guest User
Universal View King Room
Stayed in Mar 2025
Solo traveler
6 review
9.0/10
Great
Posted on May 25, 2025
Excellent Location
David88
Two Queen Beds Room
Stayed in Jun 2023
Family
6 review
9.0/10
Great
Posted on Aug 4, 2023
Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.
6/9
Jeanette
Run Of House
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Jan 29, 2024
It a great hotel with easy access to Universal it’s a nice walk. You don’t have to deal with the car traffic getting into or out of the parks. Starbucks is a plus for that morning Java!
Suchanya
Run Of House
Stayed in May 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 9, 2023
The hotel was very nice. I was there too early and they let me do early check-in. The room was cozy and very clean.