Sun Siyam Olhuveli Maldives

Sun Siyam Olhuveli Maldives Reviews

Sun Siyam Olhuveli Maldives

South, Olhuveli, Kaafu Atoll, 08400, MaldivesView Hotel Details
Sun Siyam Olhuveli Maldives
Sun Siyam Olhuveli MaldivesSun Siyam Olhuveli MaldivesSun Siyam Olhuveli Maldives
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Sun Siyam Olhuveli Maldives Guest Reviews

4.3/5
Very Good
40 review
Verified reviews
Location4.4
Amenities4.4
Service3.9
Cleanliness4.4
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Positive reviews(13)
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Loved the view(4)
parshin
Grand Water Villa With Pool
Stayed in Jul 2023
Family
33 review
4.7/5
Amazing
Posted on Sep 3, 2023
Great location.Amazing views.Very kind and helpful staff.But little bit pricey.
Huangyanlingwinsy
Grand Water Villa
Stayed in Aug 2024
Travel with friends
129 review
5.0/5
Outstanding
Posted on Sep 8, 2024
It's really beautiful! Friends all say it's beautiful! Thank you very much for the enthusiastic service of employee Leo, who answered all kinds of questions for us! The water house is 100 square meters, more than 1,900 per night including breakfast, very cost-effective! The food is also good! Play three islands for one price! The three islands have their own merits. The main island, Pisces Island, is the largest, with a large lagoon where you can snorkel to the cliffs. We stayed on Linxi Island, where the food is better than the main island, and the scenery is also great! The most surprising thing is Romantic Island, which is super quiet. It is a new island opened in the past two years, very new and beautiful! I really should have stayed a few more nights!
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6/20
Response from Property: Dear HuangyanlingwinsyThank you for your wonderful review! We’re thrilled to hear that you and your friends found our resort to be so beautiful and that you had a memorable stay.We are delighted that Leo’s attentive service made a positive impact on your experience. It’s great to know that you enjoyed the spacious Water Villa, the dining options, and the opportunity to explore our three islands. Each island does offer its unique charm, and we’re pleased that you had the chance to experience them all.Thank you for your kind words about the resort’s value and the tranquility of Romance Island. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for an extended stay in the future.Best regards,Mohamed Ali Director of Operations Sun Siyam Olhuveli Maldives
oldJack8
Grand Water Villa
Stayed in Dec 2024
Family
8 review
3.2/5
Posted on Jan 28, 2025
Let me talk about the good things first: the island is big, the scenery is diverse, and it's not bad. The facilities of the Grand Water Villa on Linxi Island are very new. The guy who cleans the house is named Mohammed, and he is a nice person. Let's talk about the general places: the water villas on Linxi Island are all facing east, facing the Indian Ocean, and the wind and waves are relatively strong. Even at low tide, the waves are relatively strong when you go directly from the water villa to the sea, and the snorkeling environment is average. The food provided by the buffet restaurant is quite diverse, but they are all South Asian flavors and not very delicious. There are relatively few fish and corals on the entire island, and the shallow environment is average. Some beaches are okay, but the sand on most beaches is relatively coarse and prickly. The worst place: discrimination against guests who have half meals. There is a very bad Chinese housekeeper on the island. His English name is Hollis and his Chinese name is Shanshan. He said he was from Guangdong, but he didn't look like it. When he first arrived on the island, he knew that we had half meals and started to talk nonsense, saying "The customers I receive are all full meals, or all-inclusive", what's wrong with half meals? The money you get for half meals is also in US dollars, not **! He didn't reply to messages in a timely manner. This hotel does not provide free soft drinks for breakfast, half-board and full-board customers during dinner. Only water is available for free drinks for all-inclusive customers. This is not stated in advance. They just send you a reception note in English with a very inconspicuous line saying this. When I booked through Ctrip, Ctrip said that soft drinks were free. Later I learned that Ctrip is also an intermediary and booked through agoda. In the end, Ctrip handled it relatively well and reimbursed me for the soft drinks for dinner. When I had a dispute with the restaurant about this, this Chinese butler asked me to tell the waiter that I was a SAI customer, and did not tell me what SAI meant. I thought SAI was a person's name (later I learned that SAI stands for all-inclusive). After checking the records, the restaurant told me that I was not SAI, but half-board, and there were no free soft drinks. I don't know what this Chinese butler meant by doing this. Don't tell me that she was confused. There are several Chinese butlers on the island. How many Chinese families can she personally receive at a time? In short, I think Xiaohei despises me, as if I want to cheat them of drinks. For half-board guests, the water villas arranged by this hotel are neither facing east nor west, and there are houses on the north and south blocking the view, and they are very far from the bridge connecting the water villas to the island. Full of discrimination. Before leaving, they added 40 dollars to the bill. Fortunately, I checked it carefully and they deleted it reluctantly. This is not the first time I have come to Maldives. The overall feeling of this island is not satisfactory. Next time I come to Maldives, I will not come to this island. I may not even book any island of SUN SIYAM Group again.
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Response from Property: Dear Jack,Thank you for taking the time to share your feedback. We truly appreciate your comments as they provide us with valuable insights into your experience.We're happy to hear that you enjoyed the island's size, scenic diversity, and the new facilities at the Grand Water Villa. We're also glad to know that Mohammed, your villa attendant, made a positive impression.We sincerely apologize for the issues you faced regarding food preferences and the service provided by some of our team members. We take feedback seriously, and we will address this matter internally to ensure our staff provides the highest level of service to all guests, regardless of the meal plan. It’s concerning to hear about the communication difficulties you encountered with your butler and the misunderstanding regarding the soft drink policy. We’ll be reviewing our procedures to ensure that guests receive clear information in advance and that all team members maintain a professional and respectful attitude.It’s also unfortunate that you were dissatisfied with some of the environmental aspects, such as the water and snorkeling conditions, and the beach sand. Your input will help us assess areas where we can improve the overall guest experience.Again, we thank you for sharing your concerns and will work diligently to make improvements based on your feedback. We hope to have the opportunity to welcome you again in the future, providing you with a more seamless and enjoyable stay.Best regards,Mohamed AliDirector of OperationsSun Siyam Olhuveli Maldives
Guest User
Grand Water Villa
Stayed in Jun 2024
Family
26 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The water house is first-rate, don't go for the all-inclusive package, you can save a lot of money, the $65 buffet at night is average
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Response from Property: Dear Guest,Thank you for sharing your feedback with us.We’re pleased to hear that you enjoyed your stay in our water villa and found it to be top-notch. We appreciate your suggestion regarding the all-inclusive package and understand that different guests have different preferences when it comes to dining options. We also value your feedback on the dinner buffet. Your insights are important to us, and we'll certainly take them into consideration as we continuously work to improve our offerings.We hope to welcome you back to Sun Siyam Olhuveli in the future and provide an even better experience.Best regards, Mohamed Ali Director of Operations Sun Siyam Olhuveli Maldives
TAKAHIRO
Grand Water Villa
Stayed in Nov 2023
Family
6 review
4.0/5
Very Good
Posted on Dec 12, 2023
It's really cheap for a trip to the Maldives. I stayed at a water cottage, and the view was nice and the room was clean. I went for the half board plan, but the food was also good enough for this price. Bad points The water is very clean, but perhaps due to poor development, the corals are dying. The cleaning staff spilled water and their bags were submerged in water, but no reports were made. There are staff members who look like they are bothering you. It might be tough if you can't speak English. However, at this price, it is a very cost-effective resort!
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6/7
Response from Property: Dear TAKAHIROThank you for taking the time to share your detailed review.We’re glad to hear that you found Sun Siyam Olhuveli to be a great value for your Maldives trip, especially enjoying the views and cleanliness of your overwater cottage. It’s also wonderful to know that you were satisfied with the quality of our Half Board plan.However, we sincerely apologize for the issues you encountered during your stay, particularly with the coral condition, the incident with the spilled water, and the staff's response. We take such feedback seriously and will address these concerns to improve our services.We understand that language can be a barrier for some guests, and we are continuously working on enhancing our team’s communication skills to better assist all our guests.Thank you for highlighting the excellent value our resort offers. We hope to welcome you back and provide an even better experience on your next visit.Best regards, Mohamed Ali Director of Operations Sun Siyam Olhuveli Maldives
진혁
Grand Water Villa
Stayed in Oct 2023
Couples
2 review
4.7/5
Amazing
Posted on Nov 12, 2023
Beautiful scenery, night sky, warm sea water It is a place where you can enjoy ample rest. The meal felt a bit salty Other than that, everything was satisfactory.
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🏀DoggsFather🏀
Grand Water Villa
Stayed in Aug 2023
Family
11 review
4.5/5
Great
Posted on Sep 26, 2023
Although it was opened in 1998, the entire hotel facilities are very new and very good.
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Guest User
Grand Beach Pool Villa
Stayed in Jul 2023
Family
17 review
5.0/5
Outstanding
Posted on Sep 1, 2023
The swimming pool sand house is built on a new island. All facilities are very new. The room area is larger than the water house. The beach and the sea are right outside the door. There is an open-air shower and the privacy is very good. Special praise to the housekeeper Cora, who coordinated many problems after busy work.
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Guest User
Grand Water Villa With Pool
Stayed in Jun 2023
Family
18 review
5.0/5
Outstanding
Posted on Jul 21, 2023
The water house with a swimming pool is in Xindao, and the facilities inside are relatively new, but it is some distance from the hotel reception, and you need to take a shuttle bus. On the last night, the hotel helped arrange the farewell, which was very heartwarming.
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Daiwaguangdiqiu
Grand Water Villa
Stayed in Jul 2023
Family
5 review
4.0/5
Very Good
Posted on Sep 13, 2023
full facilities Hygiene: good Environment: good Service: good
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Malvina
Grand Beach Pool Villa
Stayed in Feb 2023
Travel with friends
1 review
3.5/5
Posted on Mar 12, 2023
We stayed in the hotel with the room with the swimming pool, this one was very good but the service leaves something to be desired. The hotel contains 3 islands, it is not possible to eat on another island than ours compared to the buffet and the prices of the restaurants are overpriced. When it comes to activities, nothing is free, plan a big activity budget (scuba diving at $350 per person, for example), on the positive side, you will find 4 swimming pools, 2 of which are adults only. As for our "referent" he was totally absent and useless we had to go to the reception to ask for everything and anything like for Check out for example. However the rest of the staff was very pleasant throughout the stay and really took care of us. It's a little corner of paradise in which we were able to see magnificent baby sharks and a fish aquarium but if we had to come back it wouldn't be here. (Breakfast in the pool to avoid)
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