I was disappointed, as in addition to the payment of the fee charged here (Trip), in check-in I was charged more than half of the booking value !!!! 🤨😤😡😡
I was uninterpreted what it was, (what was that?)
The hotel told me I had to pay and that I had to resolve on the platform I made my reservation !!!
This left me very frustrated right in front of me, for a moment of leisure, turning a chat !
In most , it was good .....
I found the two people who attended me at the reception very unfriendly, I asked about parking and they did not mention any cost, so I was unconcerned, at my checkout they came to charge me a daily parking fee and at checkin I asked, and they omitted any cost. The valet at my checkout did not bring the car to the hotel entrance and left it at the garage door as it was raining and I was loaded with suitcases and electronics and refused to bring the car to the hotel door, which did not happen at my check in.
For the caliber of hotel that Mercure proves to be, I didn't like breakfast either, food that should have been hot was cold, replenishment took a long time.
The only thing I liked was the room.
Very Good
88 reviews
4.2/5
Price from
PHP 2,377
per night
Check Availability
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17 reviews
2.4/5
Price from
PHP 1,530
per night
Check Availability
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