Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.3
Service8.8
Cleanliness8.4
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All reviews(133)
Positive reviews(33)
Reviews with photos/video(3)
Awesome stay(10)
Great service(9)
Easy to get around(6)
Convenient location(6)
Clean and tidy(5)
Close to train station(4)
Negative reviews(1)
Guest User
King Suite
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 24, 2025
We stayed in the king suite and amazing experience, so much room and the room was so clean, because of the air con it was so cooling which was amazing because of the heat. No complains even free drinks I’m mini fridge. Only issue was payment because I did mine through a travel agent and got a bit confusing but in the end solved itself but service was amazing throughout loved it!
Guest User
Standard Two Double Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 10, 2025
Great hotel, very convenient for football ground. Lovely breakfast and helpful staff
tomwong218
Standard Two Double Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 17, 2025
Good location, can walking to many shop and restaurants
Hugh James
Standard Accessible King Room
Stayed in Oct 2024
Business traveler
4 review
10/10
Outstanding
Posted on Nov 18, 2024
Receptionist very helpful, friendly and welcoming. Room very clean. Quick and efficient check-out.
YGupta
Premium King Room
Stayed in Jan 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Feb 23, 2024
My stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience.
Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention.
Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center.
Additionally, the responsiveness and attentiveness of the service team were impressive.
DaviesChristopher
Standard Two Double Room
Stayed in Jan 2024
Other
1 review
7.5/10
Posted on Feb 20, 2024
It wasn't easy to find the Hotel as it was around the back from the road.
Even I am deaf, I can hear a funny noises going on from the hallaway.
Cold water tap by the basin is leaking when turn on.
Apart of above, everything else was good, staff being helpful because of my deafness and provided me a flashy light and vibrating thing under the pillow !
Breakfast were excellent
Wai Yee
Standard Two Double Room
Stayed in Jun 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 16, 2023
The location is very good. It near bus stop going to city center, near retail park with supermarket like Morrison, near restaurants such as Yellows. The housekeeping staff and receptionist are very helpful and friendly. The bed sheet is clean and the mattress is comfortable. They make me have a good sleep at night.
Carolina Gonzaga
Standard Two Double Room
Stayed in Nov 2023
Family
1 review
9.5/10
Amazing
Posted on Jan 1, 2024
The hotel is very well located, nice staff and good breakfast. We had a nice break there.
Guest User
Standard King Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 20, 2025
Nice place
Kam Ho
Standard King Room
Stayed in Aug 2022
Business traveler
16 review
8.5/10
Very Good
Posted on Sep 14, 2022
Clean and the size of room is adequate for stay.
Guest User
Standard King Room
Stayed in Apr 2025
Family
3 review
8.0/10
Very Good
Posted on May 5, 2025
The people involved were very helpful and I had a pleasant time.
There was a bus stop so it was great.
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Guest User
Standard King Room
Stayed in Nov 2024
Business traveler
4 review
10/10
Outstanding
Posted on Mar 7, 2025
The room is very clean, the house is very tidy, the service is good, and the elevator is fast
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Guest User
Standard King Room
Stayed in Aug 2024
Business traveler
47 review
8.0/10
Very Good
Posted on Oct 1, 2024
The hotel and breakfast are good, the room is also very big, I will stay here again next time if I have a chance, you know this is a wonderful and happy place to stay, there are supermarkets and shopping malls nearby
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Tony6499
Standard Two Double Room
Stayed in Dec 2023
Family
2 review
9.5/10
Amazing
Posted on Jan 16, 2024
The hotel rooms are spacious and the view of the stadium is superb, as if you were in the stadium. The Wi-Fi connection in the room is smooth. There are no slippers and toothbrushes provided in the room. If necessary, you can get them at the reception desk. The staff at the reception desk are friendly and friendly. The facilities in the hotel are average, there is only one MiniGym, which is really a mini gym, but the best thing is that there is no one to compete with you. The breakfast is okay, you can order fried eggs and pancakes to order, and the reception staff in the restaurant are very friendly. There are Morrisons supermarket, b&m, Nike, H&M, Next, Boots, etc. near the hotel. Shopping is very convenient. It is also conveniently located near the Rail Station. You can take a train or bus to the City Center. If you want to travel, you can walk to the City Center via Riverside, which is very convenient. It only takes half an hour to get to the zoo by taxi. The zoo is worth a visit because you can see animals up close.