Northampton Town Centre Reviews

Everything are good and convenient, will visit again next time

Good locationg. Easy to go to town center. Facility is also good and clean. Just, room cleaning service should ask every morning. It was good to stay there.

Very cost-effective, very close to the city center, and the local museum is just outside

It's okay and acceptable

Stayed one night as meeting family in town so location good. Car park right next door and cheap at £8.80 for overnight parking. Hotel room small but had everything you needed, TV, kettle, tea and coffee, bathroom was nice enough too. Breakfast was basic but nice enough. Can't fault hotel and room for good price. Staff were great too :-) Would definitely recommend this hotel if you're just looking for a room for the night with no frills.

The staff at the Premier Inn Northampton Town Centre Hotel were friendly, and the rooms were lovely and clean. It would’ve been helpful if the check-in machines were working, as both were out of service during our visit. Room 216 could also do with a bit of minor maintenance. Overall, the location was convenient for my family and me, with parking nearby making things even easier.

Good location, although access to the car park was very narrow! Hotel looked good from the outside; friendly check in staff (neither self check in machine was working) but only one room key available, which wasn’t ideal for a family of 4. The room was OK. Clean and tidy, but in need of a smarten up (marked walls, carpet showing its age). It had air con, but only down to 19 degrees with no way of opening the window. This made the duvets uncomfortably warm. They are lovely, but need to be lighter in a warm room. Bed was comfy. Room was quiet. Bathroom was clean, but the shower lacked any power. It was pleasant, but not particularly refreshing. Breakfast was OK. It’s a shame the fruit salad no longer includes melon or fresh pineapple, and the lack of orange juice was annoying. (Apparently there is a supplier issue - so go to any supermarket and stock up!!) It was nice to have the option of hot chocolate and mochas from the coffee machine.

Bed very comfortable with great puffed up duvet & soft pillows. Did feel the room would have benefited from a deep clean. Coffee stains up the wall behind the curtains. Also marks on the head board which would clean off. Marks on the wall beside the bed. Really good location for choice of car parks and short walk to town centre.

We stayed here as it is adjacent to the theatre. Room was clean and spacious with every facility you could need. Asked for restaurant recommendations as I have a Dairy allergy. Attended breakfast and Katie immediately said I had a dairy allergy and removed the cutlery on the table and replaced with ones from the kitchen. Katie was very switched on and handed over the Allergy booklet. I had a full English breakfast plus a bowl with a lovely selection of fruit. I went to use the toaster with my own crumpets but Katie took them into the kitchen to prevent contamination. Brilliant customer service over and above what I hoped for.

A great location. Ample private parking next door. Priced really well for evenings. Location is great. Super central and lots of eateries/bars local within 5-10 minute walk. The reception was welcoming. Check in quick. Room was beautifully modern and very comfortable. I was worried when I booked a town centre location but actually driving there was a breeze. No congestion. Would highly recommend for business or leisure. Really nice.

Staying here with a big group of 25 people. Was told food could be ordered until 9:30pm. They wouldn’t take my order as they had 7 other people to cook for! The staff rolled their eyes and said we now have to wait to even order food and then tried to say they were not doing food tonight. Terrible service from Justin and wished we booked our stay somewhere else. Also took 45 minutes to check in and wasn’t offered premium WiFi even though we had plus rooms.

Very central location, quiet and lovely room. Easy to walk into town centre. Has a restaurant with a nice atmosphere. Parking on site. Could do with plug sockets near the bed for convenience. Only 1 socket by the desk. Nice staff and clean spaces.

We are quite regular visitors to the Premier Inn Northampton Town Centre. We ALWAYS receive excellent service from the very hard working Katie and her team and this latest visit is no exception. Yet again we were made to feel most welcome and every respect if our stay was faultless. Special mention must be give to Katie in Reception, Gosia in charge of Housekeeping and Isabella who is a member of her staff. We look forward to our next stay in just a few weeks time!!

Excellent accommodation based centrally for all amenities.Good value for money. Excellent breakfast. Staff very friendly and extremely helpfu.. Check in was very easy. Special thank you to both Gail and Gosia for making our stay so enjoyable