Jl. Raya Serpong Kilometer 7 No.91-92, Pd. Jagung, Kec. Serpong Utara, Kota Tangerang Selatan, Pondok Jagung, North Serpong, South Tangerang City, Banten, 15322, IndonesiaView Hotel Details
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Amaris Hotel Serpong Tangerang Guest Reviews
3.8/5
Good
28 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.7
Cleanliness3.8
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All reviews(28)
Positive reviews(25)
Reviews with photos/video(7)
Negative reviews(2)
indonow
Smart Twin Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Best of the best, great location with many food and beverages. Also breakfast is very decent
Garuda
Smart Hollywood Room
Stayed in Jan 2024
Business travelers
98 review
2.5/5
Posted on Feb 23, 2024
Hotel rate is not worth the quality. Noisy at night due to traffic noise. Quality of bed is low. No water kettle.
Sugiyanto Suhartono
Smart Twin Room
Stayed in Jul 2024
Business travelers
1 review
3.0/5
Posted on Aug 13, 2024
service quality average
Response from Property: Dear Mr. Sugiyanto, Thank you for your positive review about your stay at Amaris Hotel Serpong. We will continue to be committed to improving our products and services, to ensure that your next visit will be a pleasant one. We look forward to welcoming you back soon. Warm Regards. Anwar. Hotel Manager.
Guest User
Smart Hollywood Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 12, 2025
So far so good
carolineangela
Smart Hollywood Room
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 12, 2024
good service and good view
Response from Property: Dear Mrs. Angela, Thank you for your positive review about your stay at Amaris Hotel Serpong. We will continue to be committed to improving our products and services, to ensure that your next visit will be a pleasant one. We look forward to welcoming you back soon. Warm Regards. Anwar. Hotel Manager.
YANYAN
Smart Twin Room
Stayed in Mar 2023
Business travelers
36 review
4.0/5
Very Good
Posted on Apr 23, 2023
service are so good. room is clean . this hotel near by the places
Seth Hoist
Room (Smart Hollywood)
Stayed in Feb 2022
Couples
8 review
3.7/5
Posted on May 31, 2022
hotel location actually in the middle of city and that's good. But, on late night there were a street race and it's was awful. i can't sleep because of the noise.
otherwise, the services was excellent. food was okay and the staff is friendly
Guest User
Smart Twin Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Good hotel
Guest User
Smart Twin Room
Stayed in Dec 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Feb 14, 2025
The room is ok, clean, the breakfast is good, the toilet is clean, but you have to pay attention to the shower because the water doesn't come out smoothly.
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Rikha
Smart Hollywood Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 13, 2024
Favorite hotel when staying on vacation with your partner... everything is good
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Response from Property: Dear Ibu Rikha, Terima kasih atas ulasan positif Anda tentang pengalaman menginap di Amaris Hotel Serpong. Kami akan terus berkomitmen untuk meningkatkan produk-produk dan pelayanan kami, untuk memastikan bahwa kunjungan Anda berikutnya akan menjadi kunjungan yang menyenangkan. Kami berharap dapat segera menyambut Anda kembali dalam waktu dekat. Salam Hangat. Anwar. Hotel Manager.
ociata
Smart Twin Room
Stayed in Dec 2023
Family
3 review
3.0/5
Posted on Jan 7, 2024
The water on the bathroom floor was pooling, as if the building had failed. The bed sheet towels and bed cover need to be replaced, the doormat is good π.
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Astirin
Smart Hollywood Room
Stayed in Nov 2023
Couples
22 review
3.7/5
Posted on Jan 3, 2024
Borrowed an umbrella when it rained and wasn't given one... They said stock is limited, this is that
We sat in the lobby waiting for the rain to stop...
It's someone else's turn to borrow it and borrow it from me π
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Imelda
Smart Hollywood Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Thanks Amaris hotel, the service is really good, the rooms are also neat and clean, the bathrooms are clean
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Guest User
Smart Twin Room
Stayed in Sep 2023
Family
3 review
3.0/5
Posted on Oct 18, 2023
Right across from Amaris there is a Foodcourt. Separated by a barrier-free Protocol Highway, cars and motorbikes travel in two directions at high speed. It's a shame that there is no coordination between the Amaris Hotel and Foidcourt so that there is a ZEBRA CROSS, THE LAMP LIGHTING IS SUFFICIENT, IF NECESSARY THE LIGHT IS RED! VERY DANGEROUS CROSSING FROM AMARIS TO THE FOODCOURT FOR DINNER!!!
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Anonymous User
Smart Twin Room
Stayed in Nov 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 24, 2023
Strategic location, comfortable and quite okay facilities.