Sheraton Hotels in Ningbo

Spacious rooms, great view to the lake and great food (restaurant is massive) with variety for all. I enjoyed my stay

This time, our family of seven stayed at Xiangshan Sheraton Hotel, and we felt super satisfied! As soon as we stepped into the hotel, we were pleasantly surprised. The hotel was very considerate and upgraded the originally booked room to a deluxe sea view room for free. Standing in the room, facing the sea, with a wide view and the sea breeze gently blowing through the window, the comfort was simply indescribable. The whole family was deeply moved by this surprise and was full of expectations for this stay. When checking in, the hotel staff learned that we were with the elderly and children, and specially prepared sand digging tools for the baby for us. This small move really made our little baby very happy. He held the tools, his little face was filled with an excited smile, and he couldn't wait to run to the beach, as if this trip became more exciting because of his favorite little gift. The hotel's breakfast also left a deep impression on us. Walking into the restaurant, the rich and diverse food was dazzling, which instantly increased people's appetite. From traditional Chinese breakfast to exquisite Western pastries, from fresh fruit platters to nutritious tonic soups, every food is carefully made, with good color, aroma and taste, satisfying the different taste needs of the family. Here, I must especially thank an employee named Giana Yu. Before we checked in, Giana took the initiative to contact us and asked about our family situation in detail. After learning that there were elderly people and children, she gave us great care. She was warm and friendly, and patiently answered every question we had, making people feel like spring breeze. With her full attention, our family spent every day in the hotel very safe and comfortable. It is the greatest wealth of the hotel to meet such caring employees. I believe that a hotel with such attentive service to employees will surely prosper in business and be more brilliant in the future. Therefore, this wonderful stay experience made us decide that we will definitely come to Xiangshan Sheraton again if we have the opportunity in the future!

Excellent staff. We got upgraded for no extra charge and they kindly supplied a birthday cake for my gf. Room was clean and quiet. Breakfast was excellent. Would definitely stay here again!