Pan Pacific Ningbo

Pan Pacific Ningbo Reviews

Pan Pacific Ningbo

No. 99 Min'an East Road, Yinzhou District, Ningbo, Zhejiang, 315042, ChinaView Hotel Details
Pan Pacific Ningbo
Pan Pacific NingboPan Pacific NingboPan Pacific Ningbo
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Pan Pacific Ningbo Guest Reviews

4.8/5
Excellent
2710 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2710)
Positive reviews(2671)
Reviews with photos/video(449)
Delicious breakfast(187)
Perfect for business trips(133)
Friendly front desk staff(109)
Garden view(35)
Awesome gym(26)
Luxurious(20)
Clean pool(12)
Negative reviews(39)
Catz
Superior King Bed Room
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Loved my stay here. Everyone was friendly and the room was quiet. The pool was big and there was a hot tub and sauna. I’ll be back!
Response from Property: Dear valued guest, thank you for choosing the Pan Pacific Hotel and for taking the time to leave us a 5-star rating. Your recognition is the driving force behind our progress. Looking forward to your next visit. Best wishes！
Guest User
Superior Twin Bed Room
Stayed in Jul 2024
Business travelers
1 review
3.5/5
Posted on Aug 13, 2024
The staff are well trained and polite. The location is not convenient. Surrounded by office buildings and no subway station. Must take a taxi. Breakfast average.
Response from Property: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Looking forward to your next visit.
Guest User
Superior King Bed Room
Stayed in Jun 2024
Business travelers
29 review
4.2/5
Very Good
Posted on Jul 6, 2024
Very good hotel, except the porter. Didn’t provide any service when arrived. Breakfast is also good, quite rich
Response from Property: Dear Guest，Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Christina Wu, Director of Marketing & Communications
Guest User
Superior Twin Bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Hotel is excelent, allways I choose Pan Pacific Ningbo because the service is very well. Specially I have to tell, las time I made a mistake with my reservation then I talked with Mrs Lynn Liu and she helps to me very profesionally. I recomend this hotel without any doubt.
Response from Property: Dear guest ，Thanks for choosing Pan Pacific Ningbo and we are so glad that you are satisfied with our equipment and service, especially our associates - Lynn! Looking forward to seeing you again in Ningbo. Sincerely yours, Sue Zhu, Digital Marketing Manager
J.A!
Superior Twin Bed Room
Stayed in Sep 2023
Business travelers
50 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Its not the first time I have booked this hotel. All my visits in Ningbo I stay here. Great service & location
Response from Property: Dear Guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. Looking forward to seeing you again in Ningbo! Asst. Digital Marketing Manager Sue Zhu
PSW29
Superior Twin Bed Room
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Apr 24, 2024
Very nice hotel, however our air conditioner was broken. Someone came to fix it, but it only worked for a few hours, then it went back to being hot. Nonetheless, the rooms are fantastic, the gym is great.
Response from Property: Dear Guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve about the air conditioner, it is because of guests like you that are willing to give such valuable advice that we are able to improve our service quality. Looking forward to seeing you again in Ningbo. Sincerely yours, Sue Zhu, Digital Marketing Manager
Alexander
Deluxe King Bed Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 3, 2024
An unforgettable experience from my stay at the hotel. The staff is very attentive and friendly, the rooms are clean and comfortable, the furniture is modern. Breakfast offers a huge selection of different dishes. I would like to thank the executive floor staff for their hospitality, and the warmest greetings to Mrs. Lynn.
Response from Property: Dear guest ，Thanks for choosing Pan Pacific Ningbo and we are so glad that you are satisfied with our equipment and service, especially our associates - Lynn! Looking forward to seeing you again in Ningbo. Sincerely yours, Sue Zhu, Digital Marketing Manager
ANDRES FELIPE
Superior Twin Bed Room
Stayed in Feb 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel is a bit old now but still very comfortable. Very well located
Response from Property: Dear guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. Looking forward to seeing you again in Ningbo! Sue Zhu, Digital Marketing Manager
Simon
Superior Twin Bed Room
Stayed in Feb 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Great place with really nice connection to the city, good for business travel
Response from Property: Dear Guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. Looking forward to seeing you again in Ningbo! Digital Marketing Manager Sue Zhu
Guest User
Deluxe King Bed Room
Stayed in Apr 2023
Business travelers
22 review
4.0/5
Very Good
Posted on May 29, 2023
Great hotel, definitely will go back to this one. Rooms are spacious and clean
Response from Property: Dear Guest, Thank you for choosing Pan Pacific Hotel and Serviced Suites Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. Looking forward to seeing you again in Ningbo! Asst. Digital Marketing Manager
Ferran Guarga Solé
Superior Twin Bed Room
Stayed in Jun 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The location to access to the expo was very convenient, although the streets nearby were cut by works. Staff was helpful and the room had all the amenities you might need. Will definitively come back.
Response from Property: Dear guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. We are happy to know you are satisfied with our rooms and staffs, if you have any comments or suggestions, please let we know. Looking forward to seeing you again in Ningbo! Sue Zhu, Asst. Digital Marketing Manager
NES Cargo
Superior Twin Bed Room
Stayed in Oct 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Beautiful hotel
Response from Property: Dear valued guest, thank you for taking the time to leave us with wonderful reviews. Looking forward to your next visit. Best wishes,
Guest User
Superior Twin Bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Everything was excellent.
Response from Property: Dear guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. Looking forward to seeing you again in Ningbo! Sue Zhu, Digital Marketing Manager
Guest User
Premier King Bed Room
Stayed in Oct 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Appreciated June and Hailey help
Response from Property: Dear Guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. We will share your appreciate to June and Hailey in time. Looking forward to seeing you again in Ningbo! Asst. Digital Markrting Manager Sue Zhu
Guest User
Deluxe King Bed Room
Stayed in May 2024
Business travelers
38 review
3.0/5
Posted on Aug 29, 2024
it was okay
Response from Property: Dear valued guest, thank you for your high praise of us. The hotel is always committed to providing guests with advanced and complete facilities and equipment, and more importantly, providing thoughtful personalized services. Thank you again for your support and affirmation. Best wishes!