Jinling Lakeview Hotel

Jinling Lakeview Hotel Reviews

Jinling Lakeview Hotel

No. 19 Shanshui East Road, Binhu District, Wuxi, Jiangsu, 214081, ChinaView Hotel Details
Jinling Lakeview Hotel
Jinling Lakeview HotelJinling Lakeview HotelJinling Lakeview Hotel
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Jinling Lakeview Hotel Guest Reviews

4.5/5
Good
438 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(438)
Positive reviews(409)
Reviews with photos/video(86)
Convenient location(98)
Close to scenic area(45)
Delicious breakfast(37)
Large rooms(25)
Convenient parking(18)
Loved the view(12)
Tasty restaurant(12)
Has play area for children(5)
Negative reviews(29)
LIM M K
Superior Twin Room
Stayed in Feb 2024
Solo travelers
63 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Excellent. Clean and comfortable, everything looks new, was given a room with a nice view of Taihu.Friendly and helpful staff, buffet breakfast was good and the Chinese restaurant on 2nd level served good food at reasonable price.Enjoyed my stayed here very much. Should be given a Six Star rating. (Lim M K of Singapore)
Response from Property: Hello dear Mr. Lin! Thank you for choosing to stay at Wuxi Shanshui Lijing Hotel. We also appreciate taking the time out of your busy schedule to share your stay experience with us. We are very glad that you have enjoyed our service! We have always been committed to providing warm and caring services, allowing every guest at Shanshui Hotel to feel the warmth of a family. Thank you again for your recognition of us. We hope that when you come again, we can receive you with a more perfect appearance! Shanshui Lijing Hotel looks forward to your next visit!
꧁༺woai👼🏻zeen༻꧂
Lakeside Mingzhu Double Bed Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The location of the hotel is very convenient, right in the scenic spot. Personally, we feel that the price is very reasonable for us. It includes two tickets for the Water Margin of the Three Kingdoms and two tickets for the ancient boat. The key is that the sightseeing car is also included in the fee. Car rental at the visitor center is 120 One hour is worth a thousand dollars in one day. Last time I rented a car in Haichang Ocean Park, the cost was only 1,028 yuan. The room was clean, tidy, convenient and unique in shape, and the terrace had a beautiful scenery and fresh air. The most praiseworthy thing is the service attitude. The butler brother Zhou Yang and the beautiful girl Sun Haoyue are really super, super, super heartwarming! The arrangements were super thoughtful and they reserved a parking space. They sent us to the room (〃'▽'〃) and prepared small gifts and toys for the children. It was really considerate if we needed to pick up or drop off anything. Like, like, like, ᖰ⌯'▾'⌯ᖳThe only flaw is that the breakfast is not perfect. After all, this is a new hotel. The faults do not hide the faults, it will definitely be perfected next time I come back 😄 Recommended by my conscience, I wish the hotel business is prosperous and the housekeepers work well! happy life
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6/10
Response from Property: Dear guests: Hello! Thank you for choosing our hotel and recognizing it. We will continue to maintain high quality and provide you with better services. We look forward to your full praise again! We look forward to meeting you again! Wish you a happy life!
Guest User
Standard Room (2 Beds)
Stayed in Jun 2024
Travel with friends
2 review
3.5/5
Posted on Jul 21, 2024
After visiting Wuxi Lingshan and Three Kingdoms City, I chose Wuxi Jinling Shanshui Lijing Hotel nearby on Shanshui East Road. The front desk arranged the 294 yuan double-bed standard room on the second floor of Building B. The lighting and ventilation were poor and the humidity was too high. Judging from the environment, Building B is just a guest house, and the price is there.
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6/7
Response from Property: Dear guests, hello! Thank you very much for your stay at Wuxi Jinling Shanshui Lijing Hotel and for your feedback. We deeply regret and regret that your stay experience did not meet your expectations. The hotel has a total of 188 guest rooms of different sizes, facilities and decoration styles, which can meet the needs of guests with different needs. You are staying in a room in our auxiliary building this time. If you come to Wuxi next time, you may wish to experience the room in our main building. The room will definitely give you a different feeling. Sincerely look forward to your visit again! Thanks!
MEE YIAN
Family Room
Stayed in Apr 2024
Family
9 review
3.0/5
Posted on May 29, 2024
Check-in experience ~ A family of 4 arrived at the hotel lobby and asked the front desk if there was a luggage attendant to help with the luggage. The receptionist said there was no, the waiter had already got off work and needed to carry the luggage by himself. The 4-star hotel did not arrange enough staff to serve customers, and informed that There was a car nearby and we could pull it by ourselves. The service attitude was really speechless. Finally, a lady suddenly came out to help us pull our luggage, which finally solved the problem. The room is clean, the bathroom has no odor, the necessary toiletries are provided, and the bed is very comfortable. The laundry service is fast but needs to be improved. The price for washing clothes for adults and children is the same. Most foreign countries offer half-price discounts for washing children's clothes, but not here. Check-out service ~ The lady at the front desk has no smile, no enthusiasm, and feels very unfriendly. The bellman was even worse. He looked very unhappy and did not take the initiative to help with the luggage. When he arrived at the lobby, he just put the luggage aside and ignored me. I called a special car for 6 people to pick him up. In the end, there was no bellman to help and I had to do it myself. It was a really bad experience pulling all the luggage out. Although the room is clean, the hotel is beautiful, and the location is good, I will not stay here again because I am not satisfied with the experience. Employees need to be well trained. The most important thing in the hotel service industry is that employees need to make guests feel at home, rather than providing indifferent services.
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Response from Property: Dear guest, hello! Thank you very much for choosing Wuxi Shanshui Lijing Hotel. We are sorry that we could not give you a satisfactory experience. We have conveyed your feedback to the hotel management. We also attach great importance to the issues you raised and we will work hard to improve ourselves. , strengthen staff training and improve service quality. We absorb everyone's ideas in order to better provide guests with quality services. Thank you again for your stay and look forward to your next visit~
Anonymous User
Standard Room (2 Beds)
Stayed in Apr 2023
Travel with friends
2 review
1.0/5
Posted on May 2, 2023
The room next to the corridor is just a small hotel, the price is less than 600, the express hotel room is a few blocks away from the Jinling Shanshui Lijing Hotel, it is terrible👎
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Response from Property: Dear guests: Hello! Thank you very much for staying at Wuxi Shanshui Lijing Hotel and leaving a review. We are very sorry that this experience did not meet your expectations because the room did not meet your expectations. The hotel has many different room types to choose from. We hope to come back to Wuxi next time. Your experience of other hotel room types will definitely bring you different feelings. We sincerely look forward to your visit again! To provide you with more pleasant services, thank you!
Jinjin
Executive Lake-view Room
Stayed in Jun 2023
Other
1 review
1.0/5
Posted on Jul 30, 2023
If you don't communicate in advance about check-out, half a day's room fee will be charged after 2 o'clock. Poor attitude and unprofessional. There is no formal fee schedule document. Bad review
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Wuxi Shanshui Lijing Hotel. We are sorry that we did not give you a satisfactory experience. We have conveyed your feedback to the hotel management. We also attach great importance to the issues you raised and we will work hard to improve ourselves. , strengthen staff training, improve service quality, we absorb everyone's ideas, the purpose is to better provide quality services to guests, thank you again for your stay, and look forward to your next visit~
Guest User
Standard Double Room
Stayed in May 2023
Business travelers
2 review
1.0/5
Posted on Jun 14, 2023
This price brings you to the so-called side building in Zhuangqi and Baoba. It looks like it was renovated 30 years ago, but the Internet says it was newly renovated in 2020. The air-conditioning engine is just as loud. I really can’t stand the cost of paying 80 yuan to live in the main building, and they said there is no breakfast. , first negative review!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Wuxi Shanshui Lijing Hotel and leaving a review. We are very sorry that this experience did not meet your expectations because the room did not meet your expectations. The hotel has many different room types to choose from. We hope to come back to Wuxi next time. Your experience of other hotel room types will definitely bring you different feelings. We sincerely look forward to your visit again! To provide you with more pleasant services, thank you!
Guest User
Standard Double Room
Stayed in Apr 2023
Travel with friends
3 review
1.5/5
Posted on May 26, 2023
I'm not satisfied. I arrived after 12 o'clock in the evening, and then I was given floor B. It was really, really bad, just like an irregular hotel. Still very trendy. I didn't sleep much that night, and the air conditioner was very old. Not much use. I asked to move to the main building the next day. The main building was quite good, and if I wanted to change rooms on the same day, I had to pay the price difference. I couldn't stand it anymore the next day, so I even contacted Ctrip customer service, but the hotel still changed it. He must not be cheap, or remember not to ask for a room on the B floor.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Wuxi Shanshui Lijing Hotel and leaving a review. We are very sorry that this experience did not meet your expectations because the room did not meet your expectations. The hotel has many different room types to choose from. We hope to come back to Wuxi next time. Your experience of other hotel room types will definitely bring you different feelings. We sincerely look forward to your visit again! To provide you with more pleasant services, thank you!
Guest User
Superior Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
酒店設施比較新,環境好,位置靠近三國水滸城,通行方便,家人都比較喜歡。酒店空氣比較好,無煙房間做了空氣凈化處理。下次來還是選擇這家酒店。
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Response from Property: 親愛的賓客:您好!感謝您下榻山水麗景酒店並在此分享您的入住體驗!很高興您對我們的服務感到滿意;我們一定會秉承“細意濃情”的服務理念,致力於為客人提供獨具特色的待客之道和熱情服務。我們誠摯的期待您的再次光臨,祝您生活愉快!
Guest User
Standard Room (2 Beds)
Stayed in Jun 2024
Business travelers
4 review
4.8/5
Amazing
Posted on Sep 15, 2024
可以不錯,設施及其服務都挺好的,還可以打印東西,雖然操作不熟練,好歹是有驚無險。!挺好的,可以考慮,離黿頭渚也不遠,晚上可以去到處逛逛
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Response from Property: 親愛的賓客:您好!感謝您選擇山水麗景酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。期待着您的再次光臨,祝您生活愉快,事事順心!
Daqibeibaojiuchufa
Standard Room (2 Beds)
Stayed in Apr 2024
Family
17 review
5.0/5
Outstanding
Posted on May 31, 2024
雙床房很寬敞,衞生很好,服務到位。設計齊全夠用,房外公共空間很大又有會議廳洽談室,健身房娛樂室等專用空間特別適合會議、團體旅遊居住。早餐很貴又單調,衹好叫**外賣。
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Response from Property: 尊敬的賓客,感謝您入住無錫山水麗景大酒店並給予了滿分好評,這是對我們最大的肯定。期待不久的將來您及家人朋友能再次入住,盡情享受酒店的舒適環境和貼心服務。祝您生活愉快,闔家歡樂!
Zuizuimeisiyuetian
Standard Room (2 Beds)
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 8, 2024
酒店地理位置不錯,走路不到20分鐘就可以達到黿頭渚售票處,酒店環境不錯,前台很大氣上檔次,我們一到前台美女以優惠價格讓我升級高級標間,很大,很新,衞生間瓷磚很高級,三樓説是景觀房,也就是看到對面的花園酒店,餐廳很大,有馬蘭頭吃,好味,
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Response from Property: 尊敬的賓客,您好!非常感謝您入住無錫山水麗景大酒店並給予點評,這次體驗能得到您的肯定我們感到萬分榮幸,同時您的滿意也是我們酒店全體員工工作的動力,讓每一位賓客能感受到賓至如歸的感覺是我們服務的宗旨,希望您能一如既往的支持我們,真誠期待您的再次光臨,謝謝!
Guest User
Family Room
Stayed in Sep 2024
Family
2 review
3.8/5
Good
Posted on Oct 8, 2024
非常差的體驗是:晚上停車在一個寶馬車旁邊,酒店工作人員非説我們磕了寶馬車,還説如果有意見他就把寶馬客户叫過來,説車上很多劃痕車主如果想,都可以説是我們磕的。我想問你們是衹服務你們尊貴的寶馬車主嗎?下次訂房是不是需要驗資?我們是不是你們的客户?還是寶馬車主專門給你付費24小時人工看着車?這麼尊貴的客户是不是應該把人家車找個獨立停車場供起來?
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Response from Property: 貴賓您好,很遺憾我們的服務未能讓您滿意,我們將加強前台員工培訓以提高服務意識和溝通技巧,以便為客人提供及時有效、温馨周全的服務。期待您的再次光臨並見證我們的進步!
Kaixinjiuhaogrp
Executive Room
Stayed in Mar 2024
Couples
34 review
5.0/5
Outstanding
Posted on Apr 6, 2024
酒店雖老,但重新裝修過了,衞生做得不錯,床品還挺新的,衞生間挺大的,洗漱用品都有,但沒找到潤膚露。還有房間的燈夠亮挺好,住過很多酒店的燈都是偏暗。早餐廳的設計也寬敞明亮,品種過得去,停車方便。
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Response from Property: 尊敬的賓客:您好!衷心感謝您入住無錫山水麗景大酒店並分享您的入住感受,一直以來,酒店都致力於為每一位賓客提供温馨舒適的環境和親切周到的服務,希望山水麗景能夠成為您旅途中的家外之家。同時我們會不斷地進取,希望有機會能夠再次為您服務,真誠期盼您的再次光臨,謝謝!
Guest User
Standard Room (2 Beds)
Stayed in Feb 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Apr 24, 2024
酒店大堂和飯廳看上去很上檔次,房間看上去就比較舊了,但也是乾乾淨淨的。房間牆面好像是牆布的,畫面很特別,竹子清新,鳥兒好像飛出牆面,栩栩如生。房間忘記拍照了。 入住酒店很晚,將近九點,餐廳工作人員快要收工下班了,但是看到我們要吃飯,他們還是熱情接待。還主動推薦櫻花時節酒店的特別套餐,我和同伴都吃得扶牆而出,奔着光盤不浪費的想法,還有一些打包帶走了。哈哈,光顧着吃忘記拍照了,衹拍了一大碗小餛飩,小餛飩美味,其它的也都好吃!!
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Response from Property: 親愛的賓客您好!感謝您選擇入住無錫山水麗景大酒店,也感謝您百忙之中抽出您寶貴的時間跟我們分享您的入住體驗,非常高興您能喜歡我們的服務!一直以來,我們都致力於熱情貼心的服務,讓每一位山水酒店的住客都感受到家庭般的温暖。再次感謝您對我們的認可,希望您再來時,我們能以更加完美的面貌接待您!山水麗景大酒店期待您的再次光臨