BTG-NANYUAN GALAXY Hotels (formerly Nanyuan New Town Hotel) Reviews

Response from Property: 旅途路上，總有不期而遇的温暖，在這裏，滿意衹是期待，感動與驚喜才是我們一直追求的方向。感謝您的點評，我們希望一直與您同行相伴。

Response from Property: 親愛的顧客， 非常感謝您選擇我們酒店並分享了您愉快的住宿體驗。我們很高興得知您對我們的[特定服務/設施/房間]感到滿意。 我們酒店一直致力於為客人提供舒適和便利的住宿環境，您的正面評價對我們來説是極大的鼓勵。我們很高興您能享受我們的[早餐/健身中心/自助洗衣]等設施，並且對[房間清潔度/服務人員態度]表示滿意。 我們非常重視您的反饋，並且會持續改進我們的服務，以確保每一位客人都能享受到最佳的住宿體驗。如果您有任何建議或需要進一步的幫助，請隨時與我們聯繫。 期待您的再次光臨，並希望下次能再次為您提供卓越的服務。 祝您生活愉快！

Response from Property: 親愛的顧客，首先我代表酒店向您表示最誠摯的歉意，因為我們的服務未能達到您的期望。我們非常重視您的反饋，並且對給您帶來的不便深感遺憾。我們理解您在入住客房後，房間有蚊子影響您睡眠品質這方面遇到的問題，對此我們感到非常抱歉。我們承諾會立即採取行動，對您提出的問題進行徹底的調查和改進。為了更好地解決您的問題，我們非常希望與您進一步溝通，瞭解詳細情況。請您在方便的時候通過電話與我們聯繫。我們承諾會從這次經歷中吸取教訓，並努力提高我們的服務質量。我們的目標是確保每一位客人都能享受到滿意的住宿體驗。再次感謝您的寶貴意見，我們期待有機會再次為您服務，並確保您下次的住宿體驗能夠完美無缺。祝您生活愉快！

Response from Property: Thank you for choosing our hotel, Shou Lu Nan Yuan Yun Hui Hotel, and for taking the time to share your feedback with us. We are delighted to hear that you had a good experience during your stay.We understand that location is an important factor when choosing a hotel, and we are pleased to know that our hotel's location met your expectations. Being near a subway station makes it convenient for our guests to explore the city and access various attractions easily.Maintaining cleanliness is one of our top priorities, and we are glad that you found our hotel to be clean. Our housekeeping team works diligently to ensure that all areas of the hotel are well-maintained and spotless.We take great pride in our staff, and it is wonderful to hear that they provided you with a nice experience. We strive to deliver exceptional service to all our guests, and your kind words will be shared with the team as motivation to continue delivering the best service possible.If there is anything else we can do to enhance your future stays, please do not hesitate to let us know. We value your feedback and suggestions as they help us improve our services and provide an even better experience for our guests.Once again, thank you for choosing Shou Lu Nan Yuan Yun Hui Hotel. We look forward to welcoming you back on your next visit to the city.

Response from Property: Thank you for choosing Shou Lu Nan Yuan Yun Hui Hotel for your recent stay. We appreciate your positive feedback and are glad to hear that you had a very good experience with us. We take pride in providing clean rooms and ensuring a nice view for our guests. It's great to know that you enjoyed these aspects of your stay. We are also delighted to hear that you found our location convenient, with many places to visit in the evening. We understand that our facilities may be limited due to the size of the building, but we appreciate your understanding. Your feedback is valuable to us, and we will consider it as we continue to improve our services. We are pleased that you found our quality/price ratio to be high. It is our goal to provide our guests with a great experience at a reasonable price. Thank you for your kind words and for recognizing our efforts. We are committed to delivering excellent service to all our guests, and we are happy to have met your expectations. We hope to have the opportunity to welcome you back to Shou Lu Nan Yuan Yun Hui Hotel in the future. If there is anything else we can assist you with, please feel free to let us know. Warm regards,

Response from Property: 親愛的顧客，首先我代表酒店向您表示最誠摯的歉意，因為我們的服務未能達到您的期望。我們非常重視您的反饋，並且對給您帶來的不便深感遺憾。為了更好地解決您的問題，我們非常希望與您進一步溝通，瞭解詳細情況。請您在方便的時候通過電話與我們聯繫。我們承諾會從這次經歷中吸取教訓，並努力提高我們的服務質量。我們的目標是確保每一位客人都能享受到滿意的住宿體驗。再次感謝您的寶貴意見，我們期待有機會再次為您服務，並確保您下次的住宿體驗能夠完美無缺。祝您生活愉快！

Response from Property: Thank you for staying and look forward to your visit again.

Response from Property: First of all, I'm very sorry to keep you waiting at the front desk for a long time. In the future, we will strengthen the training of employees and standardize the operation workflow. Thank you for choosing to stay in our hotel. Thank you.

Response from Property: 感謝您的好評， 得到您的認可是我們最大的榮幸， 同時也給我們巨大的動力， 讓我們在今後的服務中不斷提升、不斷創新， 期待您的再次光臨， 我們將竭誠為您服務

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!

Response from Property: 親愛的顧客，非常感謝您選擇我們酒店並分享了您愉快的住宿體驗。我們很高興得知您對我們的[特定服務/設施/房間]感到滿意。我們酒店一直致力於為客人提供舒適和便利的住宿環境，您的正面評價對我們來説是極大的鼓勵。我們很高興您能享受我們的[早餐/健身中心/自助洗衣]等設施，並且對[房間清潔度/服務人員態度]表示滿意。我們非常重視您的反饋，並且會持續改進我們的服務，以確保每一位客人都能享受到最佳的住宿體驗。如果您有任何建議或需要進一步的幫助，請隨時與我們聯繫。期待您的再次光臨，並希望下次能再次為您提供卓越的服務。祝您生活愉快！

Response from Property: 親愛的顧客，非常感謝您選擇我們酒店並分享了您愉快的住宿體驗。我們很高興得知您對我們的[特定服務/設施/房間]感到滿意。我們酒店一直致力於為客人提供舒適和便利的住宿環境，您的正面評價對我們來説是極大的鼓勵。我們很高興您能享受我們的[早餐/健身中心/自助洗衣]等設施，並且對[房間清潔度/服務人員態度]表示滿意。我們非常重視您的反饋，並且會持續改進我們的服務，以確保每一位客人都能享受到最佳的住宿體驗。如果您有任何建議或需要進一步的幫助，請隨時與我們聯繫。期待您的再次光臨，並希望下次能再次為您提供卓越的服務。祝您生活愉快！

Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your pleasant stay experience. We are pleased to hear that you were satisfied with our [specific services/facilities/rooms]. Our hotel has always been committed to providing guests with a comfortable and convenient accommodation environment. Your positive review is a great encouragement to us. We are glad that you enjoyed our [breakfast/fitness center/self-service laundry] and other facilities and were satisfied with [room cleanliness/service staff attitude]. We attach great importance to your feedback and will continue to improve our services to ensure that every guest has the best possible stay. If you have any suggestions or need further assistance, please feel free to contact us. We look forward to your visit again and hope to provide you with excellent service next time. Wish you a happy life!

Response from Property: Dear customer, thank you very much for choosing BTG Nanyuan Yunhui Hotel and sharing your valuable experience. We are very happy that you are satisfied with our modern rooms and environment. We have been committed to providing a comfortable and convenient accommodation experience, providing guests with more convenience through voice control. At the same time, we also attach great importance to the maintenance of the sanitary environment to ensure that you can stay in a clean and tidy room. Our hotel is in a very advantageous location, surrounded by the water street, so you can easily taste a variety of food. We hope you can enjoy the beautiful night view while dining. Our goal is to provide every guest with a value-for-money accommodation experience, so we are very happy that you feel the advantage of cost-effectiveness. Thank you again for your support and feedback. We look forward to your next visit and will continue to provide you with quality services. If you have any other needs or questions, please feel free to contact us. I wish you a happy life!