Ibis Hotel (Ningbo Tianyi Square Gulou Tower) Guest Reviews
4.7/5
Outstanding
4767 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4767)
Positive reviews(4704)
Reviews with photos/video(496)
Easy to get around(896)
Convenient location(652)
Close to metro(341)
Friendly front desk staff(330)
Great value for money(325)
Tasty food(138)
Many amenities(122)
Perfect for business trips(97)
Negative reviews(62)
jovin@sg
Xianwu Double Bed Room
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Centralised and within walking distance to Drum Tower and TianYi Square, lots of sumptuous & reasonably priced eateries nearby, 24-hour mini-mart next to the hotel. The only downside is they no longer have people doing laundry for you, it's self-service at their mini laundry room at level 1.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Anonymous User
Xianwu Double Bed Room
Stayed in Sep 2024
Solo travelers
3 review
4.5/5
Great
Posted on Oct 27, 2024
Hotel is very well located, 5 minutes from Tianyi Square and many other attractions. The staff was very helpful, especially the women, who were really caring and helpful to help a foreigner who do not speak Chinese. The hotel deserve a renovation, a good painting and floor work, as it is not a par in relation to other Ibis in the country.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
lKate
Guestroom (2 Beds)
Stayed in Oct 2024
Business travelers
24 review
4.7/5
Amazing
Posted on Dec 8, 2024
Old but very clean easy to access to Tianyi square
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Wend
Faman Double Bed Room
Stayed in Jul 2024
Travel with friends
17 review
1.0/5
Posted on Aug 26, 2024
The hotel is very old. There’s was a bad smell all over the place. The furniture, carpet and other things are very old, dirty, and filthy. After we checked in we wanted to take a shower but there was no hot water. We tried to contact the front desk but no one picked up. We complained about the situation but the hotel refused to investigate the case. I used to stay in Ibis as they always provided the great service but after this stay I’ll never choose this chain. Shame of you. Never stay at this hotel, it’s awful overall!
Response from Property: Dear guest, hello, I am sorry that I did not bring you a pleasant stay. Xiaoyi sincerely apologizes to you. If you have any questions during your stay, you can contact the front desk and we will help you solve them as soon as possible. If you are not satisfied, you can get a free refund within 1 hour of check-in. I wish you a happy life.
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 19, 2025
The staff are friendly and with great support. The front desk helped me to upgrade my room. Really appreciated their kindness and warm hospitality. The location is very convenient. The room is clean, well equipped and quiet. I will recommend friends and family to stay here either for business trip or holiday
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Leo is somewhere
Guestroom (2 Beds)
Stayed in Nov 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Great all round
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
ChanRobert
Faman Double Bed Room
Stayed in Apr 2024
Travel with friends
5 review
4.5/5
Great
Posted on May 23, 2024
Great location. 2 minutes from Guyou mrt station, line to the airport, centre of the city!
I’m a regular Ibis stayer, & this Ibis reflects the Ibis standards of clean & comfortable accommodation.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Guestroom (2 Beds)
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 15, 2024
It's a great place to stay in Ningbo! It is very close to the city centre!
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Dinesh
Faman Double Bed Room
Stayed in Mar 2024
Business travelers
6 review
3.5/5
Posted on Apr 28, 2024
DON'T have standard of IBIS. Very close to Gulao station on Line 2. Exit from gate A. Hotel is 3 mins walk away. Location is excellent. Rooms are small. Receptionist was helpful over phone and in person as well. Will recommend for maximum 2 days stay here.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
EthanSJ
Guestroom (2 Beds)
Stayed in Mar 2024
Couples
10 review
4.0/5
Very Good
Posted on Apr 23, 2024
I would like to give better rating. But building photos is the hotel. Entry is at back of the building. I don’t see the lobby like the pho. Breakfast food is ok but room is very small 。
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Faman Double Bed Room
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Have to request for non smoking room otherwise is heavy smoke smell in room . Bed and toilet are clean. Very near to Tianyi square
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Kaylee
Guestroom (2 Beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Hotel was clean and easy to find. Easy booking and a nice breakfast.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Natasa Kilijan
Guestroom (2 Beds)
Stayed in Apr 2024
Family
2 review
3.5/5
Posted on Jul 30, 2024
Noting special, staff don’t know English.
Response from Property: Dear guest, hello, I'm sorry that I didn't bring you a pleasant stay experience. Xiaoyi sincerely apologizes to you. If you have any questions during your stay, you can contact the front desk and we will help you solve it as soon as possible. If you are really not satisfied, check in Free refund within 1 hour. I wish you a happy life.
Oana Florentina
Faman Double Bed Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Location is very good, near tiany square. Services and people friendly and operative. Clean and quite.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Travelfor_fun
Faman Double Bed Room
Stayed in Jun 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Aug 18, 2024
Main advantage of this hotel is it's location at center of the city. Hotel is very small, smell of cigarettes at the room. Breakfast better to take somewhere outside as variety of food is limited.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!