Living experience of Guihua Garden 3203
Advantages:
1. The driver was very enthusiastic and sent us to the room and helped with the luggage
2. The breakfast tasted pretty good, the food was delivered on time, and the waiter had a good attitude.
3. The night view around the hotel is very beautiful, and the location is very good.
4. The bathroom in the room is very beautiful, the design is very beautiful, the photos are very good, and the lighting is also good.
5. After checking out, I found it difficult to call a taxi here. Today's front desk service attitude was good, and I informed the taxi driver's phone number
6. The housekeeper called and added WeChat in advance before checking in.
Problems:
1. There were construction problems when entering the store, and the swimming pool was not available at all. The user was not informed in advance, which led to disappointment when we came in.
2. When I went to the lobby to apply for a card and asked about the full-time housekeeper information on the card, the front desk who booked the room didn't know anything and said that they didn't know. It felt that the staff training was not in place
3. After entering the room, I found that the screen window was not embedded well, and the toilet in the bathroom had insufficient suction. The staff said that they had reported it the day before check-in, but it was still not handled when we checked in. And all the cabinets and drawers in the whole room smell of formaldehyde.
4. When taking a shower, I found that the shower head was slightly damaged, and there was a whimpering sound during the shower.
5. The check-out was scheduled at 14:00 on Ctrip, but the front desk called at 12:00 noon to ask about the check-out situation, and said that they didn't know the reservation on Ctrip. It was less than 1 pm, about 12:50, and another staff member knocked on the door directly to ask when to check out, saying that the next guest was coming.
6. When checking in, I looked for slippers for a long time before I found them in the dressing room.
7. The doorman was not always at the door, and I had to carry a bunch of luggage to push the door when entering and leaving the lobby.
8. The welcome fruit was not sweet, very light (an apple, a pear, a mango, and a few small tomatoes)
9.❗️Note: All the lights in the room cannot be controlled at the bedside, and you have to press them one by one, which is really inconvenient when you want to go to bed.
The housekeeper came to ask about the hotel experience at 8:30 in the evening, saying that it would be rectified on October 1st, but the problem is that I came in July. No one's money comes from the wind. I booked a luxury suite, but the hardware and service didn't match the price. I was looking forward to this hotel, but I was disappointed. Maybe the higher the expectations, the greater the disappointment.
In addition, Dongqian Lake is suitable for self-driving. If you don't have a car, it's a sinkhole. The whole scenic area is huge. It's a fantasy to walk in summer, and it's too hot to ride a bike. You can't get a taxi at all. There is a driver's phone number at the front desk, but it costs an extra 20 yuan to come. So when you come to Ningbo, it is recommended to visit several scenic spots in the city. Dongqian Lake is not a must-see. If you don't drive yourself, it's best not to try it easily.
Outstanding
4033 Reviews