Cordis Hotels in Ningbo

mixed review. some really excellent points and then some real improvement needed too. excellent: the food and beverage manager and restaurant staff were always friendly and the food was excellent (though I think the price of a beverages is outrageous). the Thai curry is highly recommended. the pools and spa pools are great the room is nice and the whole building is beautiful. a birthday cake and card to celebrate was very special and thoughtful. to improve: the cocktails we're awful each time we tried a new one...the ingredients were listed but not all present in the drink the check in and checkout - first and last impressions need to be improved. check in we didn't receive a friendly smile to guide us to the counter, check out was a long queue during the busy time, more shuttle cars are required, we had several 20-30minutes wait times and guests act a bit silly and selfish, pushing to get on the shuttle bus even when families with small children where waiting longer. it was 40degrees Celsius so walking was not a safe option. I had to call three times to get housekeeping on the first day and was told usually housekeeping only come every second day, which doesn't make sense. I don't need my bed made or towels changed, but I do need the trash removed daily. a bit of a strange policy for a pretty expensive hotel. the play are for kids is nice and the staff are generally friendly and patient. very mixed review I'm afraid.