Citadines Bayfront Nha Trang

Citadines Bayfront Nha Trang Reviews

Citadines Bayfront Nha Trang

62 Trần Phú, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamSee Hotel Details
Citadines Bayfront Nha Trang
Citadines Bayfront Nha TrangCitadines Bayfront Nha TrangCitadines Bayfront Nha Trang
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1 night

Guest Reviews

9.2/10
Great
478 review
Verified reviews
Location9.6
Amenities9.1
Service9.1
Cleanliness9.2
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All reviews(478)
Positive reviews(466)
Reviews with photos/video(216)
Delicious breakfast(118)
Nice sea view(114)
Close to beach(54)
Great swimming pool(43)
Too noisy(37)
Perfect for business trips(31)
Convenient for shopping(28)
Delicious buffet(15)
Negative reviews(12)
Anonymous User
Executive King Room Ocean View
Stayed in Apr 2025
Solo travelers
40 review
8.0/10
Very Good
Posted on May 27, 2025
Excellent. It's nice, clean, stylish, well located. + The employees are very helpful. I definitely recommand it. The picture is a view from the balcony.
Response from Property: Dear valued guest,Thank you for sharing your experience with us. I am delighted to learn that you enjoyed your stay with us. Most of our service met your expectations. Thank you for your kind words. We hope to host you again, soon.Warm regards,Helen (Assistant Guest Service Manager)
Guest User
Superior Room
Stayed in Feb 2025
Solo travelers
9 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Because I like the hotel‘s services and environmental facilities and its diversified breakfast, I will stay for two more days.
Response from Property: Dear valued guest,Thank you for sharing your feedback. We are happy to know that you enjoyed your stay with us. Most of our service met your expectation. Thank you for your kind words. We look forward to have an opportunity to welcoming you back.Warm regards,Helen (Assistant Guest Service Manager)
Guest User
Executive King Room Ocean View
Stayed in Dec 2024
Couples
3 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Clean and kindly staff. Good location and atmosphere. Variety of breakfast.
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback. I am delighted to learn that you loved your experience with us. Most of our service met your expectations, especially the location, the atmosphere, the breakfast and the service that our team provided. Thank you for your kind words and we hope to have an opportunity to welcoming you back.Warm regards,Helen (Assistant Guest Service Manager)
jdpy
Executive King Room Ocean View
Stayed in Oct 2024
Couples
43 review
9.0/10
Great
Posted on Dec 12, 2024
This hotel is nice and well located (just in front of the beach, you have to cross the road). The staff is very friendly. They changed our room because people in the room next to us were smoking and it was smelling a lot. The breakfast is nice and the facilities are ok.
Response from Property: Dear jdpy,Thank you for sharing your feedback. I am delighted to learn that you enjoyed your stay with us, especially the location, the breakfast and the service that our team provided. Thank you for your kind words and we hope to host you again.Warm regards,Helen (Assistant Guest Service Manager)
Jun doe
Superior Room
Stayed in Apr 2025
Solo travelers
146 review
10.0/10
Outstanding
Posted on May 5, 2025
Room is quite clean and hotel has good amenities. Gym is very good. Location is perfect. Can walk to the beach just a few steps away.
Response from Property: Dear Jun doe,Thank you for your review. I am delighted to hear that you enjoyed your stay with us. Most of our service met your expectation. I will transfer your kind words to my team as I know they will appreciate the feedback. We hope to have an opportunity to welcoming you back.Warm regards,Helen (Assistant Guest Service Manager)
Arangkran 789
Executive King Room Ocean View
Stayed in Oct 2024
Solo travelers
13 review
9.0/10
Great
Posted on Jan 17, 2025
Good Location but room have some defection and amenities is soso
Response from Property: Dear Mr. Arangkran 789,Thank you for sharing your feedback. I am delighted to learn that you enjoyed your stay with us, especially the location. For the issue that you mentioned, we will work on this and make the improvement. Thank you for bringing this to our attention. We hope to have an opportunity to welcoming you back.Warm regards,Helen (Assistant Guest Service Manager)
Vito Garofalo
Deluxe King Room
Stayed in Feb 2025
Couples
7 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Great hotel, friendly and professional staff, the hotel has a gym, swimming pool, rooftop bar! At the front you have the beach, and around the area you have restaurants, coffee shops I’ve totally recommend
Response from Property: Dear Mr. Vito Garofalo,Thank you for taking the time to share your feedback. I am delighted to learn that you enjoyed your stay with us. Most of our service met your expectation. Thank you for your kind words. We hope to host you again, soon.Warm regards,Helen (Assistant Guest Service Manager)
Nana.lee
Executive Twin Ocean View
Stayed in Sep 2024
Family
5 review
8.5/10
Very Good
Posted on Dec 9, 2024
Super Good Location. Nice Staff. Delicious breakfast. The view from room is beautiful.
Response from Property: Dear Ms. Nana.lee,Thank you for taking the time to share your experience. I am delighted to hear that you enjoyed your stay with us, especially the location, the view, the breakfast and the service that our team provided. Thank you for your kind words and we hope to host you again.Warm regards,Helen (Assistant Guest Service Manager)
Guest User
Superior Room
Stayed in Feb 2025
Family
23 review
10.0/10
Outstanding
Posted on Mar 16, 2025
We could not fault our stay, best hotel we have stayed in, on our trip, so far. Staff were really attentive and friendly. The breakfast buffet was amazing with lots of options and having access to the pool and gym was a great. Theres also private beach beds to use free of charge. Great location also!
Response from Property: Dear valued guest,Thank you for sharing your feedback. I am delighted to learn that you enjoyed your stay with us. Most of our service met your expectation. We hope to have an opportunity to welcoming you back. Warm regards, Helen (Assistant Guest Service Manager)
ellie bong
Superior Room
Stayed in Jul 2024
Couples
7 review
10.0/10
Outstanding
Posted on Aug 24, 2024
Best location. Just a stone throw away from the beach which is very clean and the breeze was heavenly. Seen many locals (young n old), foreigners enjoying themselves at the beach. Lots of white canopy and reclining chairs available too. Many restaurants (seafood + local) are just a cross the street. Getting a Grab service is so easy and economical. Drivers are friendly although lack of english knowledge but a smile is always ready. Hotel itself is top notch all are 4 stars+ EXCEPT the bed need some improvement as its bed support are noisy ( 2 single beds). Otherwise it's five star. Highly recommended.
Response from Property: Dear Ms Ellie Bong,Thank you for your comments. I am pleased to learn that you enjoyed most of your stay with us, especially the location. We really appreciate you bringing issue to our attention about the bed. We are looking into this issue and will be improve to the standard. We hope to see you again, soon. Warm regards,Helen (Duty Manager)
Guest User
Executive King Room Ocean View
Stayed in Dec 2024
Couples
3 review
9.5/10
Amazing
Posted on Jan 28, 2025
Great place and location but the staff can be a bit pushy to give them good reviews. I know it’s their job but still kind of annoying
Response from Property: Dear valued guest,Thank you for sharing your experience with us. I am delighted to learn that you enjoyed your stay with us, especially the place and the location. Every action we take demonstrates our concern for our customers. It was a pleasure to have you as our guest. We look forward to have an opportunity to welcoming you back.Warm regards,Helen (Assistant Guest Service Manager)
Mikhail Grabe
Superior Room
Stayed in Dec 2024
Solo travelers
24 review
10.0/10
Outstanding
Posted on Jan 27, 2025
This is my second stay in this wonderful hotel on the beach,.Great value for the price ! large spotless room.The staff was friendly and went out of their way to ensure my comfort. I especially loved the delicious breakfast buffet. The location is perfect, just a short walk from the beach! Free beach beds ,I will definitely be back and highly recommend this hotel as the one of the best place to stay in Nha Trang
Response from Property: Dear Mr. Mikhail Grabe,Thank you for sharing your feedback. I am delighted to learn that you enjoyed your stay with us. Most of our service met your expectation, especially the room, the breakfast, the location and the service that our team provided. Thank you for your kind words and we hope that you will visit us again.Warm regards,Helen (Assistant Guest Service Manager)
thewanderingmic
Executive King Room Ocean View
Stayed in Jun 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Jul 21, 2024
The trip was absolutely memorable! The staff was warm and welcoming, and there were a lot of amenities to choose from. I loved the gym, pool, and rooftop bar. The seafood buffet they had was incredible too. I'll come back again for sure.
6/7
Response from Property: Dear thewanderingmic,Thank you so much for taking the time to post a review. We are so happy to hear that you had enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon to Citadines Bayfront Nha Trang!Best regards,Porntip PibarnwongGeneral Manager
Guest User
Executive Twin Ocean View
Stayed in Nov 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 30, 2024
Happy with the stay. Good location, near to the night market. However, for rainy season in Dec, swimming is prohibited at the beach in front of the hotel, some other locations will be possible. Bed and pillow are comfortable. Breakfast buffet variety is quite good, both local & western. Taste is quite good too. Hotel gym is excellent, many different machines. There are yoga room & small indoor playground for small kids too. The only matter is perhaps the hotel is trying to be environment friendly, so I find the light at common area & even room toilet are a little dim. If I return to Nha Trang, most likely I will stay here again.
Response from Property: Dear valued guest,Thank you for sharing your feedback. I am delighted to learn that you enjoyed your stay with us. Most of our service met your expectation, especially the location, the facilities and the breakfast. It was a pleasure to have you as our guest and we hope to host you again.Warm regards,Helen (Assistant Guest Service Manager)
Arvee
Executive King Room Ocean View
Stayed in Nov 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Dec 28, 2024
My 3rd time in Vietnam and the hospitality of the staff here is the best! Starting from the reception area, to the housekeeping, and the breakfast crew. Everyone is smiling and are happy to serve the guests. For the room, I requested for a high floor but didn’t get one (but it’s understandable because of the holiday season - I hope I get it next time :) ) but the ocean view is still great. Room is well maintained and clean. But the star of the hotel is really the service. So I’d like to give a kudos to the lady and guy who helped me during check in (forgot their names unfortunately), and Paul and Linh who helped me during check out. Amazing service!
Response from Property: Dear Ms. Arvee,Thank you for sharing your feedback. I am delighted to learn that you enjoyed your stay with us. Most of our service met your expectations, especially the room, the view and the service that our team provided. Thank you for your kind words and we hope to have an opportunity to welcoming you back, soon.Warm regards,Helen (Assistant Guest Service Manager)