Newark Hotels with Airport pickup service

We loved how close it was to downtown and very close to Penn Station to take the train to NYC. It was clean and bright and their restaurant was very nice. The staff was not very friendly. We got locked out of our room because the battery was dead. They could not replace the batter so we had to back up all of our stuff and move rooms. We did not get so much as an apology from the staff about the inconvenience. When I talk to them about the room change I asked if they could make sure the fridge was plugged in since we would be out when the room was ready. The front desk guy just said ”you will have to ask housekeeping to do that” I had no access to housekeeping to ask them. The evening front desk staff was very nice.

Booked this hotel as a pre-cruise hotel that was convenient to airport with free shuttle. Also chose this hotel as they allegedly had a buffet breakfast. Even pgined hotel to confirm the breakfast and how much it was. What they FAILED to tell us was that the breakfast was ONLY on weekends. Shoukd have been a detail to disclose, without having to be asked, if was in fact every day. Airport shuttle was as expected: runs every 1/2 hour (pickup at airport @15&45 min after the hour, departs hotel on the hour and 1/2 hour.). Check-in went fine, HOWEVER...arrival at assigned room we could hear the air conditioner ”screaming” a squeal so loud we could hear it in the hallway before we even opened the room door. Had to go back to front desk to get reassigned. We never had occasion to try to use our room phone, until day 2, when we discovered it didn't work. Called for maintenance, who offered to replace phone, then came back and said he couldn't. (Now can't get a wake-up-call for early morning departure, unless we were willing to move and change rooms AGAIN!) And to make it worse, maintenance couldn't get the alarm clock to work, either, and he had to replace it too. On-site restaurant is decently large, with decent menu, but prices are outrageous! ($20 for a burger!) All hotel staff were warm and friendly. NOTE: For being a traveller's hotel, very disappointed rooms do NOT have in-room safes. Over-all, could have stayed at the Crowne Plaza for only $7 more. We'll be sure to stay at the Crowne next time.

Can’t wait

Very nice Hotel, which offers 24h free tee and coffee and free shuttle service to airport. The only minus point was the hair dryer in my room didn't work.

I stayed here the night before an early flight out of Newark. The front desk lady, had a great attitude and she was so friendly and helpful. She assisted me with a food delivery driver that was “lost” and when he never showed, she gave me a tip to a restaurant that would deliver. She proactively got me set up on the airport shuttle. The morning of my flight, the two ladies working in the lobby greeted me and offered to assist me with the shuttle. They offered a to go snack since I was leaving before breakfast. Then they chatted with me and other guests waiting for the shuttle. The hotel was sparkly clean and smelled nice and fresh. There was tea/coffee and cookies in the lobby and snacks for purchase.

The price-performance ratio is super high, New York can’t afford to live, there is a shuttle bus to the station every day, 2.75$ for the outbound trip to New York, and 5.25$ for the return trip to 6th Avenue/33rd Street. I asked for a coffee pot in the room, and there was hot water to drink.

As usual Marriott always exceeds my expectations. I arrived late and was greeted so warmly. They checked me and informed me what time the restaurant closed and went and had a glass of wine took some food up to the room. It was a wonderful and relaxing experience. Thank you so much Marriott.

Close to Airport, much more reliable than stay in NYC and rush over through the horrible traffic to catch a flight. huge room with duo queen beds. The towels are old and look dirty. Sound-proof is not good, I can hear upstairs moving furniture and shower, etc, and can hear frequent train horn because this hotel is quite close to the train station.

The hotel is quiet and hygienic, that is, the surrounding public security is generally

這家酒店的房間非常乾淨，床柔軟舒適，完全符合我的期望。酒店的工作人員非常熱情友好，提供的服務非常周到，辦理入住手續非常順利。下次我一定會再次選擇這家酒店！