Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.9
Amenities7.3
Service7.4
Cleanliness7.5
Filter by:
Sort by:
All reviews(111)
Positive reviews(10)
Reviews with photos/video(1)
Negative reviews(1)
Anonymous User
Deluxe Room-2 Queen Beds
Stayed in Apr 2024
Business traveler
183 review
8.0/10
Very Good
Posted on May 19, 2024
The customer service is very good,the room is clean and breakfast is great,near the station ,i will come back
Mariano Lodigiani
Standard Queen Room
Stayed in Dec 2023
Couple
16 review
4.5/10
Posted on Jan 22, 2024
The room was not soundproofed, the room is in the 5th floor and we could ear the voices of the people in the street. We couldn’t sleep.
The central heating was to loud!
The personal at the front desk working at night was not friendly.
I don’t recommend this hotel.
Kate
Standard Queen Room
Stayed in Jul 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 14, 2023
We loved our stay! The staff was so nice and the location was perfect. So many things to do nearby, close to Times Square and all of the attractions. I would absolutely stay here again
roorooade
Standard Room, 2 Queen Beds
Stayed in Jun 2023
Solo traveler
11 review
8.5/10
Very Good
Posted on Jul 22, 2023
Good location, offer room service everyday on timely basis.
Guest User
Standard Queen Room
Stayed in Nov 2023
Couple
1 review
6.5/10
Posted on Dec 18, 2023
No specifics
Anonymous User
Standard Queen Room
Stayed in Oct 2022
Traveling with friends
9 review
8.0/10
Very Good
Posted on Nov 25, 2022
Great location but lack of amenities
emilywpq
One-Bedroom Suite
Stayed in Sep 2023
Business traveler
46 review
8.0/10
Very Good
Posted on Oct 27, 2023
The price-performance ratio is not high! It's a very old hotel, the bathroom is very small, and the washbasin is probably very old!
The room was clean but did not provide any water or coffee pot. The bed is so soft, my back hurts when I sleep on it!
The location is great, on Fifth Avenue, convenient to Central Park or Times Square!
The price is more than 2800 per night!