To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(75)
Positive reviews(14)
Reviews with photos/video(4)
Awesome stay(8)
Awesome rooms(5)
Friendly owner(5)
Negative reviews(1)
Guest User
Atelier King Room Non smoking
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The environment is very good. It is close to the art museum.
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Guest User
Grand Classic Two Double Room Non smoking
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very beautiful! I like it very much. The room is very nice.
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Aizuomengdemiaoxingjiang
Atelier King Room Non smoking
Stayed in Jul 2023
Family
41 review
5.0/5
Outstanding
Posted on Jul 29, 2023
Everything was perfect, the front desk upgraded the room. The cups in the bathroom in the room are all Baccarat, as well as the lamps and all the glassware in the bar. It's a great check-in experience
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6/10
Yixizhuoma
Grand Classic Two Double Room Non smoking
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The service attitude is very good, the environment is beautiful and comfortable!
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Guest User
Atelier King Room Non smoking
Stayed in Sep 2023
Couples
7 review
5.0/5
Outstanding
Posted on Sep 28, 2023
Except expensive
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Guest User
Atelier King Room Non smoking
Stayed in Sep 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Very satisfied, I will stay at this hotel every time I travel to New York
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Xinxinaishenghuo
Atelier King Room Non smoking
Stayed in Apr 2023
Other
6 review
1.0/5
Posted on Apr 17, 2023
Very poor, from the switchboard to the front desk. When overseas hotels ask for help, no one is willing to help. Even the Chinese who can speak Mandarin are unwilling to help you. Calling either means it can’t be handled or it can’t be operated. I just want to You can’t do this or that. You only check in guests. As one of the best hotels in New York, the price is more than 10,000 per night. I don’t know why it’s so bad. The switchboard is very impatient after making too many calls. In the end, I hung up without even saying a word. I have never encountered such a bad hotel. The most common express hotel in China also knows how to respect others. You really don’t even have the most basic respect.
Facilities: Poor
Hygiene: Poor
Environment: Poor
Service: very poor
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Guest User
Classic King Room Non smoking
Stayed in Jul 2023
Family
19 review
4.5/5
Great
Posted on Aug 11, 2023
The service is very good, the location of the hotel is also great
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Guest User
Classic King Room Non smoking
Stayed in Feb 2023
Couples
32 review
3.5/5
Posted on Feb 27, 2023
hmmmm New York's overall hotel cost performance is relatively low.
This hotel is relatively small, a bit like a boutique hotel.
Room facilities are good
The corridor looks like a 3 star hotel
Bar is really nice but small
The Lounge is good, but a little small, suitable for taking pictures. Food is average.
The worst is the pool and spa. Although it is a lamer spa, the entire facility......
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Guest User
Atelier King Room Non smoking
Stayed in Jun 2023
Business travelers
9 review
4.7/5
Amazing
Posted on Jul 3, 2023
Very nice, but the room is a bit small! Expensive
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Just good
Atelier King Room
Stayed in May 2022
Other
3 review
5.0/5
Outstanding
Posted on Jun 1, 2022
As expected of the Crystal Palace Hotel, the lobby and restaurant bar are full of high-end feeling, and you can't see it just by looking at the crystal. The service is first-class, as soon as you arrive at the door, the waiter has been waiting and helping guests with luggage, allowing guests to check in early. The hotel is luxurious and luxurious, made of precious Baccarat crystals, and the room is presented with chocolate, cake, Evian water, comfortable
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6/7
Nini8888888
Atelier King Room Non smoking
Stayed in Jan 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 4, 2023
Living is very comfortable, hotel service is very good
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JIAHAOshiTOBY
Atelier King Room
Stayed in Jan 2022
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 7, 2022
This week, I checked in at the Baccarat Hotel in New York, and the experience was really amazing. Various details fully reflect the comfort experience of the hotel. When you arrive at the hotel, someone will help you with your luggage, ask your name, and tell you to check in on the second floor of the hotel.
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Then after arriving on the second floor, the little brothers and sisters who checked in are very good-looking, and then they will double check the room. At this time, you can wait in the lobby for a while (the lobby is really beautiful, full of crystal lights). The photo is really amazing. Absolute child.
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I booked a standard room. The room is not big, but it is really beautiful. I like this style of room very much. You will be given chocolates when you check in, and each room has a rose, which is really nice to take pictures. American hotels rarely give slippers, but Baccarat gave them. Turn down at night, and will send macarons (the best macarons I have ever eaten that are not sweet and taste great).
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The service is really at the ceiling level in the United States (it also competes with the top luxury hotels in China). Almost everyone of them will know your name and will serve you patiently. This one has passed most of the American luxury hotels.
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The hotel is fully equipped with a swimming pool. The swimming pool is also the same style, simply, every part is beautiful. The location of the hotel is opposite to MoMA, which is really convenient if you are interested in MoMA. This is the only American hotel I've ever wanted to stay again, and the last time I had that desire was at The Middle House.