Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.0
Cleanliness9.4
Filter by:
Sort by:
All reviews(127)
Positive reviews(27)
Reviews with photos/video(15)
Awesome stay(7)
Friendly staff(7)
Great location(7)
Guest User
Elite One Bedroom Suite Queen
Stayed in Mar 2025
Business travelers
5 review
8.0/10
Very Good
Posted on Apr 9, 2025
Location is good. Servies is the best thing I got when t came here
Guest User
Executive Junior Suite-King
Stayed in Sep 2024
Couples
1 review
9.5/10
Amazing
Posted on Oct 19, 2024
We had not been to New York before this trip but we chose wisely with the San Carlos. The location looked good on the map and that is how it turned out. It was close to the places that we wanted to visit, was handy for the subway, and had close proximity to the facilities that we wanted. The staff were very pleasant and helpful, and the room that we had was everything that had been outlined in the brochure. The hotel was very neat and impeccably clean. We did not eat at the hotel but the immediate hinterland was well provided with eating places. We would have no hesitation in recommending the San Carlos to anyone visiting New York.
Mark Irl
Elite Two Queen One Bedroom Suite
Stayed in Aug 2024
Family
2 review
9.5/10
Amazing
Posted on Sep 12, 2024
Stayed six nights September 2024. Hotel is ideally located. The staff were friendly and helpful. Our room was large with two double beds. The beds were very comfortable. The decor was perhaps a little outdated but very clean with all the facilities you might need. We did not eat at the property. We had a most enjoyable stay and very good value considering the location.
YouHe
Deluxe Queen room
Stayed in Jun 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Jul 9, 2024
Nice Hotel,thanks all the staff,they’re all kind and friendly.
Joachim Ohnona
Deluxe Queen room
Stayed in Feb 2023
Travel with friends
54 review
10.0/10
Outstanding
Posted on Mar 6, 2023
Wonderful hotel. The receptionist are very kind and helpful. Rooms are quite big compared to other NYC resorts. Although stay fees are a bit high - comparable to Vegas 5 stars resorts.
Guest User
Elite One Bedroom Suite Queen
Stayed in Feb 2025
Business travelers
21 review
10.0/10
Outstanding
Posted on Mar 21, 2025
The room is large and clean, with good sound insulation. The hotel staff has a good service attitude. The surrounding facilities are super convenient. It is very convenient for shopping and eating. I will choose to stay here next time.
Original TextTranslated by Google
Guest User
Deluxe Queen room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 5, 2025
Excellent location, very good, it would be better if toothpaste could be provided
Original TextTranslated by Google
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
26 review
8.5/10
Very Good
Posted on Nov 16, 2024
The room is considered big in downtown New York, but the room I was given faces the backstreet and the fire escape across the street, so there is no view at all. The bathroom facilities are old-fashioned but clean. The sofa and bed are very comfortable. Two bottles of water were given on the first day of stay, and you can take the water cup to the gym downstairs to get water. There is a steak house opposite the hotel, and the steaks are good. The front desk can store luggage for free. Turn right and cross the road after leaving the hotel to get a bus to the vicinity of Central Park, but you must have a bus and subway card, and cash is not accepted
Original TextTranslated by Google
Guest User
Elite One Bedroom Suite King
Stayed in Sep 2024
Family
1 review
6.5/10
Posted on Oct 22, 2024
I guess I had too high of expectations
It's not as clean as the pictures or reviews say
There are bugs ㅜ
It's old
And the description says it can be an extra bed for a child
But it doesn't actually work
Please edit the description
Original TextTranslated by Google
Guest User
Deluxe 2 Queen Beds
Stayed in Dec 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Feb 5, 2025
The room is very comfortable, the bed is really big, it only takes about ten minutes to walk from the hotel to Times Square, there are many places to visit around, the location is great
Original TextTranslated by Google
gxc555
Elite One Bedroom Suite King
Stayed in Dec 2024
Family
53 review
9.0/10
Great
Posted on Feb 3, 2025
Good location, convenient transportation, reasonable price, a good choice for visiting Manhattan