Four Points Hotels in New York

The staffs are really nice and supportive. They provide complimentary luggage storage and check-in or -out is fast. The place is quiet in the night although these are some construction undergoing. I had a very good experience here. The location is also good. It's within walking distance to plaza, cafes and restaurants and the price is reasonable. Strongly recommend this hotel.

My husband and I went to spend Christmas in New York, with my son, daughter-in-law and two granddaughters. Even though we made reservations on different apps, they not only placed us side by side, but also upgraded us to the 17th floor. Everything's good!!

The Asian man being the counter at check in was not friendly at all. He also took a long time to check everyone in. There was a long line and only he was working. We were tired and when we went upstairs to our room, the key didn’t work. We had to go back downstairs and wait again, only for the man to tell us he gave us the wrong room number.  On our last day, the fire alarm went off at 1am while we were sleeping. We called downstairs and no one answered. We evacuated the room only to find out it was a false alarm. There was no announcement. Just one person behind the desk telling people who asked him. The fire department shut down the elevators so we had to wait to go back to our rooms. We got very little sleep after that.

The hotel's location is close to the subway station and easy to get to and from the airport. The hotel is clean, with 1.5-meter-wide twin beds. There are many restaurants nearby, including a Chinese restaurant with delicious Sichuan cuisine. Although the hotel, like some other hotels, does not have toothbrushes, slippers and other supplies, the price of just over 1,000 yuan is acceptable in Manhattan.

I was a little skeptical reading online reviews but my stay was excellent. Location was excellent, I pretty much walked everywhere. Subway station is across the street. Toiletries were of good quality, even makeup wipes were provided! Wifi signal was strong. I wanted to give a special shoutout to Monica from front desk. She was very helpful and ever so friendly.