DoubleTree by Hilton Hotels in New York

This hotel is 5 mins away from Charging Bull and NYSE. Train station is also very near. Walking distance to take Ferry to Statue of Liberty. Supermarket is also very near.  However, room is small and partition is thin. When next room closed the room door, can feel my room shook as if a mini earthquake. Next thing is there are only 3 lifts shared by 44 floors of rooms. If rush for time, better to take the lift earlier.  Due to the very expensive land in NYC, I have to scarifice room space for convenience.

The location is a bit of a walk from Times Square and when walking back at night, I was aggressively approached by a black male who was yelling “do not walk here” and he lunged towards me causing me to jump back. The room was relatively clean with basic amenities provided. Housekeeping is only done after 4pm for my room but might differ for others. Early check in is available at a cost (cannot remember whether it’s USD100-150) when I called to enquire ahead of my stay. Not an issue as I could leave my luggage at the hotel in the morning and check in at 3pm.

The parking was valet and mandatory. At least the valet was nice. The concierge was weird and did not seem to understand my questions. This was the same for all the people behind the counter. Water in the sink was brown from time to time. Overall, it was okay for a 1 night stay.

The location is very convenient! Location in the city center! The room is average in size but very tidy! The front desk staff was kind and the security guy opened the door for us to make it easier for us to come in and out! Very considerate!

It's a pretty good hotel. The location is very good. It's very convenient to travel. It's a bit slow to wait for the elevator. The breakfast in the hotel is very good and rich. However, the gym is too small and the treadmill is always broken. It's not suitable for fitness.

We stayed in room 408 for 2 nights midweek in September to see a Yankees game and a taping of a late night TV show. We used the free shuttle from the airport and to get to the subway. Shuttle will not pick you up anywhere except the airport. We spent a lot of time on public transportation to get to our events. They gave us a coupon for a complimentary breakfast at check in which was nice but odd because we we only waited a few minutes. It would have cost nearly $50 and was a nice spread. We did not use any of the hotel amenities except the shuttle and vending machines. I was surprised by how many little things in our room were broken, dirty, or just old. The luggage stand was unusable missing a bolt. The bathroom light switch was damaged. In the tub, drain pop up was messed up, the shower curtain wasn’t quite wide enough, the caulking had black areas, and the tub floor wasn’t as clean as it could be. We had a towel with a hole in it. Sink faucet was missing knob covers. The beds were OK but blankets are thin. Mini fridge looked like it was from my dorm in the ‘80s. Lamp between beds had a bulb burnt out and was dirty. Figured out how to get HVAC fan to run constantly to drown out the sound of neighbors having sex at 3am. Little things like no pen, pad, do not disturb sign, and only one tiny bar of soap made me feel like this place was not a 3 1/2 star hotel. Staff all seemed great and very helpful, especially the shuttle drivers But at more than $250 per night, we won’t be back

It was clean and well located, but I was assigned to a room where the window was completely blocked by a machine, so I couldn't open the window the whole time I was there, and there was no ventilation, and no light came in, so it was hard to tell if it was day or night.

The room size is okay and clean. The bed is also relatively large. But it's winter now, it's 0 degrees outside at night, and the windows are leaking, and it's terrible. It was extremely cold at night and I couldn't sleep. The air conditioner in the room had no hot air.