Pico Sands Hotel

Pico Sands Hotel Reviews

Pico Sands Hotel

Hamilo Coast, Barangay Papaya, Batangas, Nasugbu, Batangas, 4231, PhilippinesView Hotel Details
Pico Sands Hotel
Pico Sands HotelPico Sands HotelPico Sands Hotel
Check available rooms for your travel dates
We Price Match
1 night

Pico Sands Hotel Guest Reviews

4.4/5
Very Good
77 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(77)
Positive reviews(38)
Reviews with photos/video(13)
Awesome stay(11)
Friendly owner(7)
Loved the beach(5)
Delicious breakfast(4)
Negative reviews(1)
Ph Guest
Premier Mountain View (Classic)
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 3, 2025
We always spend our New Year here because everything we want to do are here. They have sports facilities, pools, beach and even a playhouse for toddler and kids.
Response from Property: Dear Ph Guest,Thank you for making us a part of your New Year celebrations! We're thrilled to hear that you enjoy the variety of activities we offer, from sports facilities to pools, the beach, and even a playhouse for the kids. We look forward to welcoming you again for many more memorable stays! Thank you,Adelbert Delos ReyesRooms Division Manager
Water
Premier Lagoon View Room (Classic)
Stayed in Aug 2024
Family
126 review
2.5/5
Posted on Sep 30, 2024
The hotel is old. Waste of money if you opted for lake view since huge trees obstruct the view even if u asked a higher floor. Rooms are for 2 pax must pay 2300 for extra guest not posted in the reminders and then requires 3000 deposit. The golf cart brings guests to the beach but takes too much time limited sits. Prepare to wait 20min.. No stairs except fire escape so during rush time for the buffet the elevator is full pack. The water dispenser for refill outside the room is not cold. Wifi is terrible slow. And at the beach only few guest gets to enjoy tables and chair. The guard demands to inspect the inside of shoulder bags on selected guests feels like racial but not on foreigners. Buffet brakfast is awesome.
Response from Property: Dear Water,Thank you for sharing your detailed feedback. We appreciate your insights and are sorry to hear about your concerns regarding the room views, extra guest fees, and the delays with the golf cart service. We’re also sorry for the inconvenience with the elevators during busy times and the issues with the water dispenser and Wi-Fi. Your comments regarding the beach seating and inspection process are important to us, and we will address them with our team. We're glad to hear you enjoyed the buffet breakfast! We hope to improve your experience in the future.Thank you,Adelbert Delos ReyesRooms Division Manager
Guest User
Standard Room With Mountain View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Great place to stay... πŸ₯°
Response from Property: Dear Guest User,Thank you for giving us 5 star rating! We hope to welcome you back in our property.Regards,Adelbert Delos ReyesRooms Division Manager
Edwin Galicia
Premier Mountain View (Classic)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Service was excellent and above expectation. Guests are not left alone and any concerns are immediately attended to. Hotel and amenities look great despite the five year span between visits. Easily worth the money spent.
Response from Property: Dear Edwin,Thank you very much for your compliment. . It was truly heartwarming to read your kind words and appreciation. Looking forward to your next visit! See you soon!Sincerely,Adel Delos ReyesRooms Division Manager
Mariela Mariz
Superior Mountain View (Classic)
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jul 28, 2024
Good customer service however for a 5 star hotel, it needs to improve facilities. The room has very dim light. I thought that's just the design but the lighting to the other room I also booked is different! The room is quite old too.
Response from Property: Dear Mariz,Thank you for your feedback. We’re glad to hear you received good customer service, but we apologize for the issues you experienced with the room lighting and its condition. Your comments are valuable, and we will take them into consideration as we work on improving our facilities. We hope to have the opportunity to welcome you back for a better experience in the future.Thank you,Adelbert Delos ReyesRooms Division Manager
Anonymous User
Superior Mountain View (Classic)
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 9, 2025
2nd time booking here! Room is big and wifi was super fast!
Response from Property: Dear Anonymous,Thank you for choosing to stay with us again! We're glad to hear that you enjoyed the spacious room and the fast Wi-Fi. We look forward to welcoming you back for another great experience! Thank you,Adelbert Delos ReyesRooms Division Manager
Guest User
Premier Room With Mountain View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Excellent.. improve lang food selection for breaky buffet
Response from Property: Dear Guest,Thank you for your feedback! We're so glad to hear that you had an excellent experience. We appreciate your suggestion to improve the breakfast buffet selection and will definitely take it into consideration as we strive to enhance our offerings. We look forward to welcoming you back soon! Thank you,Adelbert Delos ReyesRooms Division Manager
Teresita
Superior Lagoon View (Classic)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 23, 2024
Sana next may cash transaction sa mga facilities. Paano pagnag disconect ang wifi. But over all maganda at nag enjoy kami sa venue. Uulit pa kami pumunta jan.
Response from Property: Dear Teresita,Thank you for staying with us. We appreciate your kind words and are delighted to hear about your future plans to return. We look forward to welcoming you back soon.Sincerely,Adel Delos ReyesRooms Division Manager
Kandre
Superior Room With Mountain View
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The place is huge and greens everywhere. This is the best place to.visit to getaway from the noisy city.
Response from Property: Dear Kandre,Thank you for giving us your lovely feedback. I’m thrilled to know that you had a great time at our hotel. I look forward to your next visit here at Pico de Loro Cove.We look forward to welcoming you on your next visit at Pico de Loro Cove!Sincerely,Adel Delos ReyesRooms Division Manager
Anonymous User
Superior Lagoon View (Classic)
Stayed in Jul 2023
Couples
12 review
5.0/5
Outstanding
Posted on Oct 29, 2023
We had a relaxing weekend stay. Location is good. Hotel amenities quite old but was ok , hope there was a free access to the game room though everything has fees. πŸ˜… The pool was nice but crowded at during peak hours ... Others are not hotel guest but residential guests. Breakfast was delicious but limited options
Response from Property: Dear Guest,Thank you for choosing Pico Sands Hotel. I'm glad to learn that you had a relaxing weekend stay. I have noted your comments about the game room, the pool and our breakfast to discuss with the team. We apologize for any inconvenience and shortfalls you may have experienced. We appreciate your honest feedback and will continue striving for high-quality and efficient service. I look forward to welcoming you again in one of your beach holidays.Sincerely, Adel Delos ReyesRooms Division Manager
Ac1995
Standard Mountain View (Classic)
Stayed in Dec 2023
Couples
2 review
3.2/5
Posted on Jan 4, 2024
Pico restaurant the service was just horrible. They served spoiled coleslaw, we waited too long for everything, starting from ordering til getting our bill. We ended up leaving the restaurant without paying. They are understaffed and the waiters we're not properly trained. Scrambled eggs in the buffet smells like wet rug. If you order medium rare tenderloin they will give you well done. We tried to complain but the manager was just hard to talk to and they were not sincere to fix the problem or even make up for their mistakes.
Response from Property: Dear Ac1995,I regret to learn that we did not satisfy your expectations during your stay, especially with your dining experiences. I have noted your comments about the room, the food, and our pricing to discuss with the team. We apologize for any inconvenience and shortfalls you may have experienced. We appreciate your honest feedback and will continue striving for high-quality and efficient service. I look forward to welcoming you again on one of your beach holidays.Sincerely, Adel Delos ReyesRooms Division Manager
sbpagdilao
Standard Mountain View (Classic)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
We enjoy our relaxing stay.
Response from Property: Dear sbpagdilao,Thank you for sharing your experience! We're so happy to hear that you had a relaxing stay. We hope to welcome you back soon for another peaceful and enjoyable visit! Thank you,Adelbert Delos ReyesRooms Division Manager
玊二
Deluxe Lagoon View (Classic)
Stayed in Jun 2023
Travel with friends
8 review
4.0/5
Very Good
Posted on Jul 4, 2023
not many restaurants
Response from Property: Dear Guest, Thank you for choosing Pico Sands Hotel. I look forward to welcoming you again in one of your future holidays. Sincerely, Adel Delos Reyes Rooms Division Manager
Anonymous User
Superior Room With Mountain View
Stayed in Jan 2024
Family
7 review
4.7/5
Amazing
Posted on Feb 26, 2024
Highly recommended vacation hotel
Response from Property: Dear Guest,Thank you for taking the time to share your delightful experience at Pico Sands Hotel. We appreciate your kind words and trust that I will share this with the team.We look forward to welcoming you on your next visit at Pico de Loro Cove!Sincerely,Adel Delos ReyesRooms Division Manager
Stephen Russell 56
Standard Mountain View (Classic)
Stayed in Apr 2023
Family
33 review
3.5/5
Posted on May 6, 2023
The location was nice and clean, but the price of food was expensive considering the cost of accommodation.
Response from Property: Dear Guest, Thank you for taking the time to share your positive experience at Pico Sands Hotel. It was truly heartwarming to read your kind words and appreciation. As per your feedback about our price, trust that this will be relayed to our F&B Team to discuss. Looking forward to your next visit! See you soon!Sincerely,Adel Delos ReyesRooms Division Manager