To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(113)
Positive reviews(17)
Reviews with photos/video(3)
Awesome stay(5)
Friendly owner(5)
Negative reviews(1)
Guest User
Studio
Stayed in May 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Aug 4, 2024
Excellent location and helpful staff, nice place to stay and enjoy south of France
Response from Property: Thank you for your review, we hope to have a new opportunity to accomodate you in our property.
Anonymous User
Studio
Stayed in Nov 2022
Solo travelers
54 review
3.7/5
Posted on Dec 26, 2022
Next to a tram stop which is connected to the main train station.
Fast Wi-Fi
Free coffee and tea.
However the heating doesn’t work
Response from Property: Thank you for your review, we hope to see you very soon Again.
Guest User
Studio
Stayed in Nov 2024
Other
1 review
4.5/5
Great
Posted on Dec 21, 2024
Studio next to the tram just below this one
Free parking on triple and well no 12€/day
The bill paid at triple 177.65€
However if I paid directly at citadines it would have cost 158.95€ find the mistake I will not go through triple.com anymore
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Response from Property: Merciu pour votre Avis, et au plaisir de vous revoir chez Citadines.
Yuqiaochengmiao
Executive Studio
Stayed in Nov 2024
Family
75 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Very good, triple room, can accommodate four people. There are microwave oven, induction cooker and refrigerator, which is convenient for life. Good service attitude
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Response from Property: Many thanks for your kind review, we all look forward for welcoming you again among us
renwei1985
Deluxe Studio
Stayed in Oct 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Jan 21, 2025
The room is relatively large in foreign countries. The first floor is very quiet. It is cost-effective for temporary overnight stay. There are a variety of food nearby. The tram at the door is a scenic spot.
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Enton
Deluxe Studio
Stayed in Aug 2024
Family
9 review
4.0/5
Very Good
Posted on Oct 5, 2024
The hotel is located right on a road, with a lot of tram traffic. Having had the room right on the main road, you could hear the noise of the trams 🚋 at all hours of the night. For the rest everything was fine.
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Response from Property: Gracias!
Guest User
Studio
Stayed in Jul 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 13, 2024
As good as before. You can take Line 1 from the city center train station to the hotel entrance. The suburban train station is only a five-minute walk away by taking bus 620 towards Place d'Europe. The transportation is very convenient. The staff are also very friendly.
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Response from Property: Many thanks for your review, We are delighted to see that you enjoyed your stay among us and hope to see you very soon again.
Tris
Studio
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 31, 2024
It was convenient to get off because it was right in front of the tram. (The ticket vending machine may be out of order, so if you want to buy a ticket and ride, you need to check in advance.) After getting to know the surrounding geography, it was a good location for walking around the city center.
I made a reservation with a garden view, and other than being assigned a street-facing room, I was satisfied. The sound of the tram can be heard from early in the morning until late at night, so sensitive people should be careful.
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Response from Property: Many thanks for your review, we hope to see you very soon again in one of our Citadines Properties.
Mohamed
One Bedroom Apartment
Stayed in Jun 2024
Family
5 review
3.5/5
Posted on Jul 23, 2024
Good location. Clean and simple. A little expensive for the level of services and price. Decent overall.
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Response from Property: Thank you for your review, we hope to have another opportunity to receive you and give you a better impression.
Guest User
Studio
Stayed in Mar 2024
Couples
16 review
4.7/5
Amazing
Posted on Apr 16, 2024
The room is clean, there is a tram track below, the windows are well sealed, and it is very quiet at night. The row of sycamore trees under the door is unforgettable. Special thanks to the front desk lady. Because of road construction, we couldn't find the parking entrance, and she went to where we parked to help us lead the way. Montreal is really great, the city of sunshine is beautiful!
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Response from Property: Many thanks for your kind review, we lok forward for welcoming you again at Citadines.
Guest User
Executive Studio
Stayed in Jul 2023
Other
21 review
2.0/5
Posted on Aug 24, 2023
The management was very bad. They didn't let me wait in the original room even though they knew I had a room renewal order. Instead, they asked me to move my luggage out at 11 o'clock. However, the new room I wanted to stay in didn't check out at 1:30 because the previous guest didn't. They couldn't let me stay in the room, it was a double standard.
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Response from Property: Thank you for your review, we are sorry that your stay was not suitable for you. We will record each of your comments for improvement.
Guest User
Executive Studio
Stayed in Jul 2023
Other
21 review
3.0/5
Posted on Aug 24, 2023
The location is convenient, but the facilities are old and the assigned room is not in a good location. It faces the rail car on the side and makes a lot of noise. The bed is also two single beds pushed together. The air conditioner is useless. It is too hot to sleep at night.
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Response from Property: Thank you for your comment and I'm sorry to hear that you are not satisfied. Our property is full during your stay and we are unable to offer you a late check-out as other guests must arrive in your room. We apologize again for the inconvenience caused to you.
Guest User
Deluxe Studio
Stayed in Jun 2023
Other
1 review
4.7/5
Amazing
Posted on Jul 16, 2023
Honestly it's not bad, the room is large and the air conditioning works well. But too bad there is no hairdryer and toothbrush
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Response from Property: merci!
Guest User
Executive Studio
Stayed in Jun 2023
Family
10 review
5.0/5
Outstanding
Posted on Aug 9, 2023
The room is large, clean, and the service is good
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Response from Property: Thank you very much for your opinion, it will inspire us to serve you better.
Guest User
Studio
Stayed in Nov 2022
Couples
1 review
4.2/5
Very Good
Posted on Jan 17, 2023
Very friendly and very well located. Very central and recommendable.
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Response from Property: Thank you for your review, we hope to see you very soon Again.