Hotel Epinard Nasu Reviews

The facilities and hospitality of the hotel mentioned above are close to full marks. On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water. And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously. I would like food that tastes good, not just the price.

I like the atmosphere at the hotel. and conveniences The restaurant is very good, with a buffet both in the evening and in the morning. Will come back to use the service again next time.

It feels like a hotel with leisure facilities in Ogata. The tables in the buffet area were spaced apart, making it a little difficult to move around.

Impressed with everything about this hotel. It's a hotel that I want to stay at every month♥️

Very comfortable 😌 but it would be too noisy for traveling without children

Cozy hotel, great food

The service was good and the food was delicious! ! The bath felt that the dressing room was a little old and lacked a sense of cleanliness. It was nice that there were plenty of facilities for children and things that could be rented!

The food was great and had nice chocolate in the room with and nice view,bathroom and bed.It was interesting idea of the hotel’s lobby being like a mall and night gatherings and unlimited seats and a lot of trees at the parking lots.I enjoyed my stay and it was great ~ Isabel, 8 We loved our family stay at the hotel! The room was large and well-designed and could accommodate 3 adults and 2 children with enough space. We loved that they provided resort wear that we could wear to all our meals. Our stay came with breakfast and dinner and the food was delicious! There was also a section for children with everything set lower so they could help themselves to the food. We also enjoyed the lovely outdoor onsen. We didn’t use the indoor pool but it looked like the families and children had a lot of fun! There was ample parking and plenty of fun activities within a short drive. As always, the staff were all very polite, friendly and helpful. One small note is that the hotel caters more to domestic Japanese tourists and the standard of English spoken was not very high. Nevertheless, we could get by with a bit of google translate. Highly recommended for a more off the beaten track experience if you’re an international tourist!

There are some good things about this hotel. Firstly there's a shuttle bus from Nasu Shiobara Station. And secondly, it's set in a spectacular, leafy setting. However, as we were a couple, it wasn't good for us. It was very unromantic. Dining was difficult due to the hoards of families with young children. There was a huge queue for breakfast, then for dinner, the only choice was the buffet because the French restaurant was closed for the week and the Japanese restaurant was fully booked. They did have a separate buffet area for young kids which was very well patronised, but the restaurant is huge and reminded me of a canteen. There was only 2 lifts for the entire building so there was a lot of waiting. As we were on the third floor, we ended up taking the stairs. Our room was large and comfortable but had no view, despite my requesting one. Despite the lovely setting, you really need a car to get out and about as there's nothing in the way of alternative restaurants or attractions, nearby. The only saving grace for us was that our friends lived close by and drove us everywhere..

The food at the buffet and the hot springs were very delicious. It's great for kids. However, it's a pain that you can't control the air conditioner. It's so hot that I can't sleep at night on a midsummer day in May. The windows are closed so there's no ventilation. (There is a ventilator in the room, but as you can imagine) I called the front desk and they said that the air conditioner can't be controlled, and that if it's hot, they'll lend me a portable fan. It's almost completely ineffective lol. It's a pain to come to a hotel to relax and not be able to sleep because the room is too hot.

This is a hotel that I have been using for about 20 years. It is a place where three generations can relax, the buffet has a top-class selection of items, and the fresh vegetables are irresistible. For infants and toddlers, they lend out bouncers and have a wide range of baby food, and they will boil baby bottles if requested. 10 years ago... Now the quality has declined due to staff changes, but the convenience store has attentive staff who are not employees, and the breakfast on the 13th floor is a place that you can't get at other hotels, but I would appreciate it if the owner at the member reception desk would consider this, as I don't think I would want to renew my membership unless he changes his attitude.

We stayed here with three generations. There was a heated pool, so we were able to play before checking in. The Shin-Kizuna Room was spacious, renovated, and had a projector, which the kids loved. There was a wide variety of buffet options, and we enjoyed the food.

I stayed here with my family over the New Year. It was a two-day, one-night trip, but we had a great time enjoying the heated pool, hot springs, and outdoor activities. The hot springs are large and come in a variety of types, and there is also a sauna. We chose French cuisine for both dinner and breakfast, and were very satisfied with the taste, the scenery, and the service. The price was reasonable, and it is a hotel that I would like to return to.

I always stay at this hotel with friends for sightseeing and tennis. This time, we had a relative's wedding in Sendai, and although it was halfway between our home and Sendai, we stayed at this hotel because it's one of our favorites. As always, the hotel staff are all very friendly. Meals: In the evening, we had a Japanese course meal, which was a creative dish that made use of seasonal ingredients that I, an amateur, couldn't make. They looked beautiful and tasted delicious, and I feel happy every time. For breakfast, we had a buffet. There were lots of highland vegetables, a wide variety of stews, rice, miso soup, and various types of bread. There was coffee, tea, milk, smoothies, and other drinks. There was so much that we couldn't finish it all, even the final dessert. This time, we kept it simple because the wedding was in the afternoon.