Popular Naples 4-star Hotels

Hotel staff were exceptionally helpful and friendly. I truly enjoyed my whole stay at this hotel. Room was clean and location was excellent (just next to Centrale train station). Strongly recommend to all travelers planning to come Napoli!!!

Fantastic hotel, lovely breakfast and very kind staff. Pros: eco & power-saving, air con in rooms, beds extremely comfortable, delicious breakfast with plenty of choice, rooms always clean and tidy, reasonable location not too far from centre Cons: very poor tap design, bathroom a little tired and could do with an upgrade, room wasn’t quite ready on time, would prefer breakfast to be a buffet & just help yourself, a smart TV would be beneficial for tourists to access Netflix etc. couldn’t find the wellness centre The cons however didn’t impact our stay enough to mark it down at all. 5 out of 5

Very nice hotel in the middle of Naples, close to many attractions, restaurants, and the Spaccanapoli. We had a comfort double room with king bed. Bed was comfortable and room, while small for US standards had enough room for two persons, three large suitcases. Included a small chair that we didnt use. Nice toiletries provided. Enjoyed the breakfast buffet -- so many Italian pastries to try and great cappuccinos. Hotel itself is interesting -- the breakfast room is beautiful, nice outdoor seating area, artwork and other decor to explore. Only complaint was our room location. Our room was on the 3rd level (there are two floors of rooms) right above the hotel entrance. Be advised there is a cocktail bar in that alley that is open 10pm to 3am. Huge, loud crowds all night until almost 4am, plus sound of scooters going up and down the alley. Not a room for a light sleeper. The staff was very helpful, calling cabs for our trip to the airport and securing breakfast boxes for our early departure. We would definitely go back if could get a room away from the busy alley way.

Definatley not a four star hotel, rooms and decor very tired and in need of an update. Couldn’t get aircon to work and wasn’t a great area. On leaving the receptionist called after us we didn’t pay the city tax. My husband then turned back to tell her we had paid it. She checked the computer and then nodded at us. So rude, not even an apology. I won’t be returning.

Very nice hotel located along the water. Balconies face the waterfront with a couple chairs and a table on each balcony. Large, well-appointed rooms. Huge breakfast buffet with waitstaff available to get specialty coffee drinks made to order. Large hotel that often has conferences, so reception area can be very busy. Reception staff not very friendly, but breakfast staff were very helpful. Easy walk to restaurants.

Had a beautiful stay at the Excelsior. We booked the Junior Suite with Sea View and the room was gorgeous. It had a very authentic classic feel giving the true vibe that it was a majestic hotel in the past. We had a corner room that has a round view of the harbour with multiple windows in the bedroom and toilet. Pros: - Spacious room with plenty of space - Location was amazing - walked to many of the central locations and had a front view of the harbour. It was also 5 - 10 min taxi drive to the Beverello port where we were taking the NLG boat to Capri. - Breakfast terrace is beautiful and you could literally sit for some hours having breakfast over looking the view. - Staff were so friendly - Fabrizio and Francesca were so nice guiding us and booking for us our dinner. - Quiet night's sleep - zero disturbance despite being on a main street but was very quiet at night which is great. Cons: - Price was quite on the higher side and im not sure we can afford to stay here multiple nights but as we were doing 1 night we managed and it was worth it. - We asked for an iron and it was not available which is disappointing for a 5 start hotel - would be nice to have an iron being supplied in the room or offered on asking.

Fantastic hotel!! We arrived last night at 22:00 and checking out this morning as we move onto Ischia. If all the negative reviewers did their research prior to booking this hotel then they would know it’s a stop off hotel rather than a long stay hotel. The taxi ride from the airport took all of 10mins and cost €20. Yes, the drive up is extremely “dodgy” and not somewhere where you would be walking alone at night. However, once inside it’s like a completely different place. Very clean, safe, modern with friendly staff. Our room was on the 14th floor and Premium, it was immaculate plus the shower/bathroom was great with a walk-in wet room. Shower pressure was bliss after travelling all day. Breakfast was fabulous, various pastries, cold meats and cheeses, fruit and yogurts. A typical Italian breakfast consists of a pastry and coffee, so I think their attempt at bacon eggs and beans etc to please that clientele was 10/10!

We missed our train from Naples to Rome, being there last train of the night we were left to scramble to find a room at 11:00 pm in a city of which we were not familiar. With many hotels booked, our options were limited. We came across Hotel Vergilius Billia and could not be more pleased! Sabrina at the front desk was extremely kind and helpful!! The room was spotless and spacious! The bathroom was beautiful! In the morning we enjoyed a delicious breakfast! We highly recommend if you are in Naples a stay Hotel Vergilius Billia!

As others have reflected this is a great little hotel with friendly staff and a great breakfast. Rooftop bar was very nice too. Rooms very clean and nicely appointed. Hotel is located just off a main road and within 5 mins walk of Naples station where the transfers from the airport drop off. The area immediately surrounding the station is not the best but the walk into/back from Naples central to the hotel was fine (roughly 40mins) and no different from any major city.

Staff are excellent, the room is super clean and comfortable but lacks some basic amenities such as a kettle / complimentary bottled water, iron and a few basics. The location near the station can be a little rough but it wasn’t a problem for me but maybe I won’t recommended it for inexperienced travellers. Overall still good value for money