De Bonart Naples, Curio Collection by Hilton Reviews

Nice hardware but poor service.

Thanks

Such a nice and quiet place.. clean and ……………………. …………………..

A very nice hotel, located halfway up the hill, overlooking the Bay of Naples from a high place, and a metro station is a 10-minute walk away. The service is also good

The experience was very bad. The front desk didn't speak much English. The driver who called me a taxi didn't know the way. The room type was different from the picture.

A few kilometers from the city center, a taxi cost more than 20 euros. Newly renovated, stylish, spacious, clean and tidy. Breakfast was OK. An extra 24 euros city tax was charged at check-out, and Ctrip customer service actively handled it!

Boutique hotel, small but exquisite. No air conditioning, I caught a cold in May.

The room is very new. It is also very convenient to take a taxi at the hotel entrance, and there are taxis waiting at any time. The sea view room has a beautiful view.

The room is big and the mattress is comfortable

The hotel is located high above Naples. Although it is not near the old town in the center of the city, it is quiet. The view is beautiful. The bed in the room is very comfortable. The hotel is modern and the lights are all touch-screen. The breakfast is very rich and the view is first-class. It's just that every time I take a taxi, the taxi driver doesn't charge according to the meter, which is a bit unbearable.

The worst room I stayed in, the supplies and facilities were three-star level. And don’t be deceived by the pictures. The hotel introduction pictures and the swimming pool are all separately charged items and need to be reserved one or two days in advance. In fact, they are completely unusable when you arrive. The location is not good either. The hotel sheets are so hard that they cut your skin.

The hotel is in a great location, especially after the renovation, the room has a strong sense of design, large space, clean and tidy, complete items, and warm and friendly service staff. Standing on the balcony of the room, the sea and sky are one color. The restaurant on the top floor has a wide view and rich desserts. I accidentally saw a seagull resting outside the window and pacing on the windowsill. It cooperated with me to take pictures, which added a bit of fun. I drank an extra cup of coffee ☕ I especially like the guy in charge of the restaurant that day, the service was patient and thoughtful!

Beautiful hotel located in a very pleasant area and not too far from the metro, beautiful view. Clean and modern rooms Breakfast very good although a little expensive A downside: given the standard of the hotel, a daily bottle of water per person in the room would be appreciated. Those from the first day were not subsequently replaced. The pre-authorization made on the 1st day for possible consumption in the hotel is not blocked but debited from the 1st day and as well as the daily tourist tax.

The deluxe sea view king bed room booked is 30 square meters. After arriving at the store, we were given a room of 20 square meters, the most common room type. Two people could not open their suitcases. I communicated with the front desk and showed the order pictures. The front desk questioned and said that the online pictures should not be the main ones. The attitude was bad and said that if you want to stay in the room type in the picture, you can pay extra. It's off the mark! Later, I contacted Ctrip customer service to solve the problem and added 150 euros. Calculated, it cost 4,000/night. The whole journey was delayed for about an hour and a half. Choose this hotel carefully! Naples is truly an amazing city. It's confusing and unreliable. When taking a taxi, you're basically not charged according to the meter. After the ride is over, you'll almost always be charged for various issues. After staying one night, we quickly fled to Sorrento. . . What's even more outrageous is that three days after leaving the store, I discovered that the deposit deducted from my credit card had not been refunded. . . It is not recommended to stay in this horrible hotel.