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Latest Reviews for Nantou Hotels

The Crystal Resort Sun Moon Lake
4.3/532 Reviews
Sun Moon Lake Ita Thao Wharf Market Place
There's limited selection of hotels at Sun Moon Lake particularly certain price points. The Fleur De Chine is probably the best around but runs close to $400-$500/night. We chose this due to the mid price range (under $200/night). We booked 2 nights (VIP sun room) for family of 3. When entering, we did not realize that children were charged additionally (they consider anyone over 140cm to not be a child), and then added NT 500/night fee for ”cleaning fees”. Despite arguing with them about the additional fees and not being clearly stated (”additional fees”) is all that is listed on the website, we were unable to get any progress with this. Be careful with these charges. This is an upcharge and as in most places in Taiwan, there is very limited flexibility. If you have children, do realize unless they are tiny/small, you'll get charged. The room was to be offered with a bottle of wine but did not come and only an apple sparking cider was given. The room was dated, appeared to be in the '90s, the view and location is probably its best attributes. they included a breakfast (with this package). Beds were ok, bathroom was fine and functional. This is not 5 star hotel if that's what you're expecting - would say it would be a 2-3 star hotel in the US. Also, of note there is another hotel part of this same group - that is more lower end which can get confusing (Crystal Inn) - it's probably hostel like based on the descriptions. Would i stay again? probably not. the first impression was not the best, would have wished for better details on the fees. If you want good location, this is literally on the lake so can't argue with that. If you're looking for a true 5 star experience, Fleur Du Chine is probably the place to go - it's amazing but comes with a $$ tag.
Lealea Garden Hotels Moon
4.3/573 Reviews
Sun Moon Lake Ita Thao Wharf Market Place
Visited sun moon lake and held a small bday party in the room. Spacious room for balloons! The room still has plenty spaces even with two of my 1.5m number balloons. Balcony is perfect for Instagram shots, better use flashlight or else the background is lighter than your face. When we visited in December, there weren't much rain so a part of the lake close to the hotel is just muddy and brown, so just adjust the camera angle and your picture will still look nice. Close to the harbour, convenience stores, and the souvenir street. It has a huge parking lot 3 min away from the hotel, rmb to bring an umbrella in case it pours mid way. Elevators large enough to fit in a family of five with suitcases. The staff was nice and check us in efficiently. Tea and snacks are provided, and rooms are clean. They locate my granny's room next to us - really appreciate this. Overall, 10 out of 10. I'll definitely stay here next time I visit Taiwan. Btw I visited back in 2020/12 not 2021/12, trip advisor didn't provide me the option to choose 2020.
The Richforest Hotel - Sun Moon Lake
4.4/548 Reviews
Sun Moon Lake Ita Thao Wharf Market Place
The good thing is that the hotel is strategically located right by the lake on the edge of the village. There is a floating dock with a location on it, where you can enjoy the view while drinking. It is a five-minute walk from the shops, restaurants and other living facilities in Yuchi Township. The hotel looks very beautiful, made of wood, the walls and ceilings of the room are also made of wood, there is a very warm and attractive feeling. Free wireless Internet is available. On the poor side, our room was obviously dirty. Several obvious spots on the beige carpet had a few large, uncomfortable-looking stains. There was a used wet towel on the floor of the shower room, which indicated that the cleanliness of the room and the level of preparation of the room were not high. We weren’t surprised to be staying in room 303 because we stayed for one night and didn’t expect the best room they could give us. The good side of the room is that the lake view is very beautiful (not all rooms can see the lake view), the bad room is that the room is just next to the lobby, so it is very noisy. The front desk kept music and heard it clearly in the room (I think there was a loudspeaker on one wall in the room). After a few hours I told the front desk staff if they would mind turning the volume down a little bit, and they agreed. We could hear it though the business wasn't that loud. Another group gathered in the lobby before setting off, and the noise of their talking and laughing was loud in the room. So if you are staying at this hotel, I suggest you want a room a little further from the front desk. There is an indoor pool downstairs which is great if the water is warm. The water in the same jacuzzi is also very cold. This time of year this place is quite cold, especially at night, so it would be great if you could swim or soak in warm water. We didn't see a person swimming when we lived there. Now talk about breakfast: breakfast should have been from 7 to 9:30. We arrived at the restaurant at 9 o'clock and saw a smileless lady. She took our breakfast coupon and didn't say a word, and then we were the air. There was another employee at that time. A young male waiter. There were a lot of empty tables, but the tableware was not set. After a while we found that we had to do it ourselves, we looked around and found some tableware mats and knives and forks and arranged the table ourselves. Then we went to get something to eat. Although they are still half an hour away from their service, it is obvious that they will not add anything more, and now how much is how much. Because of this, we have to eat several times, like fresh fruit, juice and scrambled eggs. I walked towards the two employees, who were at a table in the corner, far from the guests, and I asked if they would add more to their meal. The lady was still indifferent, and the male waiter looked blank. I motioned for him to come with me, led him to the food table, showed him the juice maker and scrambled egg plates were empty. He nodded, then disappeared into the kitchen, and after a while he brought a glass of juice over, which I drank with my wife. Five minutes later he brought us an egg for two of us to eat. At 9:25, the lady frowned as we left. The male waiter was invisible. When you are looking forward to the general breakfast experience at a Taiwanese hotel - friendly welcome, lead you to the table, ask if you want coffee, thoughtful service, thank you when you leave, etc. - then Sun Moon Lake Lushan Forest International Hall is really funny compared to that. My wife and I have been constantly feeling the friendship and enthusiasm of the Taiwanese people during our two-week trip to Taiwan, and we are impressed and happy with this, so we will not be less impressed by Taiwan because of this unpleasant experience. However, if you want to feel the hospitality of Taiwan, I suggest you try other hotels. (Fortunately, we didn't have dinner in the hotel restaurant before, otherwise we would be disappointed twice. We went to the Regal Resort B&B 50 yards away and had a very interesting and enjoyable dinner in a garden lit by candles. The place also has guest rooms, full of artwork and tourist souvenirs. This one might also be a good choice in the area.)
Fantasy Palace
4.3/583 Reviews
Sun Moon Lake Ita Thao Wharf Market Place
serious staff Friendly service Cleanliness and hygiene There are also professional performances of Naruto It’s really great and allows overnight guests to experience it easily The food is delicious and the special coffee is very fragrant Drinks are pure The room is clean and the balcony is big
Wyndham Sun Moon Lake
4.6/554 Reviews
Sun Moon Lake Ita Thao Wharf Market Place
The hotel is located near the Idaho Pier. It is very convenient. The shopping street and the boat pier are nearby. The cable car station is also within walking distance. Although the neighborhood is very lively, the room is quite quiet and very comfortable. The Mini Bar has all kinds of drinks, which just eliminates the heat. The hotel is still in trial operation. Although the public soup pool is not big, the sparrow is small and complete, and there are some, clean and comfortable. The fly in the ointment is that the soup pool operation time is 9am to 9pm. In the morning, you can only relax in the small bath in the room. After the official operation, you should consider going to at least 7 o'clock early and delaying the closing time to at least 10 o'clock. It is more in line with everyone's expectations of the hot spring hotel. Although the spare parts of the room are missing, they will be filled immediately. The staff in the restaurant and the hotel are still in training. The service energy is not enough and the service items provided are not familiar. The supervisor needs to mention it, but the attitude is kind. Overall, it is worth visiting again.
Cheng Wan Grand Hotel
4.6/562 Reviews
Puli Winery
The service staff is very enthusiastic. It is said that we should give a high score. But compared to the facilities and equipment of the hotel, we can’t help but regret. From the entrance door, the magnificent facade makes people feel the style of the hotel. The warm service of the staff is beyond doubt. The induction room card ensures the accommodation. Safety, but bad reviews are always in the details. The service staff's clothing is all over the black uniform. Some even the clothes are stained with filth. The shoes under the feet of white oil are even more varied. One even the toe is broken. It feels very bad. After entering the room, Yingka found a regrettable indoor configuration, especially the plastic cup furnishings, TV entertainment is basically like catering to the Luke community, there are not many options, the restaurant dining is still moderate, but the juice seems to be very diluted. The grandeur of appearance and the service of the personnel can be sustained and encouraged, but the overall meticulousness needs to be strengthened.

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Hotel Info for Travelers

Number of hotels127
Number of Reviews 4,587
Highest PricePHP 87,775
Lowest PricePHP 2,043
Average Price(Weekday Night)PHP 10,509
Average Price(Weekend Night)PHP 12,351