Atour Hotel Nanjing North Square

Atour Hotel Nanjing North Square Reviews

Atour Hotel Nanjing North Square

Floors2-5, Building2, NO.89, Hongshan South Road, Gulou District, Nanjing, Jiangsu, ChinaView Hotel Details
Atour Hotel Nanjing North Square
Atour Hotel Nanjing North SquareAtour Hotel Nanjing North SquareAtour Hotel Nanjing North Square
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Atour Hotel Nanjing North Square Guest Reviews

4.8/5
Excellent
1909 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1909)
Positive reviews(1883)
Reviews with photos/video(240)
Easy to get around(482)
Close to metro(286)
Friendly front desk staff(212)
Delicious breakfast(191)
Quiet & comfortable(178)
Good sound insulation(114)
Good Internet(38)
Negative reviews(26)
yongkhengs
Executive Queen Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Reached the hotel early and the front desks staff allowed us to check in early once the room was available by several hours. The location is good and convenient, and right outside exit 11 of the metro. There is also a small eatery and a 24 hours convenience store located at the bottom of the hotel. The walk to the Nanjing Railway Station is less than 10 minutes away, the staffs are very friendly and patient when dealing with international tourists, and helped to receive the OTP needed to connect to the hotel's WiFi. Will definitely consider staying in this hotel again and would recommend to my friends when going to Nanjing. -- 提前到达酒店,前台很友好和善良房间住备好了就让我们提前入住。酒店很方便,地铁站11号出口就到酒店门口了,第一楼有小吃馆也有24小时的便利店。走路到南京告跌1也不需要10分钟,真的很方便。由于是国际游客没有国内号,前台耶主动帮我们连网。下次来还会继续住,也会推荐给来到南京的朋友。
Response from Property: Your 5-point praise BlingBling has illuminated the hearts of our friends. May happiness be with you every day. You are welcome to come back often. Duoer has more "thoughtful" things waiting for you to discover!
Anonymous User
Family Friendly Room (2 beds)
Stayed in Apr 2024
Travel with friends
16 review
4.7/5
Amazing
Posted on May 30, 2024
The best hotel I’ve stayed in China so far! Located right beside Nanjing Railway Station and its metro station. Take Exit 11 from Nanjing Railway metro station and the hotel is right in front of it. Check in counter is located on level 2 of the building. The service by the front counter was good too! They served us with drinks while they were checking us in. We were at first given a room on level 2, but when we entered, there was a strong cigarette smell. We immediately informed the front counter, and they immediately changed our room to another room on level 3. They even help to bring our luggage up to the room. Room was big and comfortable for 3 of us. Price of this hotel was decent too. We were amazed by the clean room, and the kids playpen within the room! The playpen would be a plus point for families wtith kids but it was a great photo spot for us! The TV had screenshare functions but I had difficulties connecting my phone to the TV. Wifi connection was stable but as usual we could only use China approved apps through wifi. Opposite the hotel and on the first level of the hotel, there was a stretch of restaurants providing different types of food. There was also 2 mini marts along the stretch of restaurants. Laundry room was on level 3, beside the elevators. 2 washing machine and 2 dryers available, laundry detergent and softners are provided too. Steam iron is available in the laundry room. Laundry service was also provided, you can wash your laundry in the washing machine before heading out in the morning. Take the notepad provided by the side and leave your room number and type of washing service you need. the housekeepers will help to complete the washing and drying if needed. They also helped us to fold the clothes and left them in a laundry bag in the laundry room for us to collect when we go back at night. There was also the delivery robot there to deliver our delivered food. Overall would love return to this hotel again!
6/17
Response from Property: Since you have chosen Atour, we will not let you down! As long as you think it is good, no matter how much we do, it is worth it~
mmmmmmmmmmhahaha
Executive Queen Room
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 21, 2024
Hotel is right outside nanjing station exit 11. The room is clean enough and bed is big and comfy. Enjoyed my stay overall. It is further from the attractions but right beside the train station so it is great for people who have travelled to nanjing via train
Response from Property: 您叮嚀朵兒的, 不會遺忘,您讚美朵兒的,朵兒也全都珍藏,對於朵兒來説,記憶是飄不落的日子,——永遠不會發黃,相聚的時候,總是很短,期待的時候,總是很長。
HISHAM ALI HASHIM
Superior Double Room
Stayed in Jan 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Very good hotel Everything perfect about this hotel
Response from Property: 感謝朵友的點評,亞朵秉承着鄰里服務堅持拒絕平庸,酒店從選址到設施都體現着自然、靜謐、清新、樸實的特點,我們想要給每一位與亞朵相遇的客人以家的温馨~
Anonymous User
Superior 2-bed Room
Stayed in May 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 6, 2024
Short walking distance from the train/subway station. Very spacious room and comfortable bed.
Response from Property: Dear valued guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location and spacious, comfortable rooms. Your satisfaction is our top priority, and we are thrilled to have met your expectations.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best regards,[ATOUR Hotel ]
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Good location very close to Nanjing station. Hotel is quite comfortable.
Response from Property: づ ̄3 ̄)づ╭❤~感謝親們給我們這麼棒的的評價呢~朵兒們好開心!我們亞朵酒店是以人文和屬地攝影為主題的,每個門店攝影主題各不相同,期待您的再次入住哦!
Superior 2-bed Room
Stayed in Jun 2024
Family
12 review
4.5/5
Great
Posted on Aug 5, 2024
The location is very good. it's near the MTR. The breakfast is good too.
Response from Property: Dear valued guest,Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed our convenient location near the MTR and our delicious breakfast offerings.We strive to provide our guests with a comfortable and enjoyable stay, and we are thrilled to know that we met your expectations. Your kind words are greatly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you back soon for another memorable stay.
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
5 review
4.7/5
Amazing
Posted on May 2, 2024
Good for catching high speed rail at Nanjing station. Friendly staff at check-in and in breakfast room. Breakfast selections are excellent with local specialities. Located very close to metro station with escalator access, great with suitcases. Easy access to major sights via metro.
Response from Property: Thank you for taking your precious time out of your busy schedule to give a 5-point review for Duoer. A few simple words can make Duoduo happy and full of energy in an instant! Making you satisfied is the happiest thing for us! Duoduo wishes you success in your work and a happy life!
Khaledmoghadas
Executive Queen Room
Stayed in Mar 2024
Couples
48 review
3.0/5
Posted on Apr 7, 2024
The location is far from the city center not have good parking areas and the recreation is not qualified they don’t know how to talk with customer
Response from Property: Dear Duoyou, hello, we are very sorry for your feedback! It has caused you a bad experience and should not have happened. We have retrained our partners. Thank you for taking the time to give us your valuable feedback!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 4, 2024
Location - good, nearby to Nanjing train station, but need to know how to walk to hotel, go to the right exit (i went wrong exit and had to walk on road for approx 15mins). Local train/subway at doorstep. Approx 1 hour to airport by taxi. Easy to get taxi on Didi (walk to main road next to convenience shop, then book taxi) Nearby F&B - has lots of small restaurants, and a Burger King within walking distance. Also has a couple of small convenience shops around. Service - excellent and friendly front desk staff. Gave me a free breakfast upon knowing that i booked room without breakfast :). Upon check in they served a small warm cup of lemon water. Upon check out, they offer a small bottle mineral water. Room - nice layout, sink is outside bathroom and open area. As per other reviews, the cleanliness is acceptable but not 100% (not for OCD people). Amenities - toothbrush, handsoap, body wash, shampoo, etc all available Drink availability - has kettle and some tea leaves to make tea Laundry - free washer and dryer on 3rd floor to DIY your laundry Security - key card entry into hotel floor, has a security on 1st floor. Breakfast - nice small spread of local food. Has also some limited international selection like toast & eggs, and fruits. Has coffee machine and can takeaway coffee. Overall, i would use this hotel for the location and their friendly staff as well as free laundry.
Response from Property: 雖然人常説“喜歡你,沒道理”,但每一位喜歡亞朵的用户總有自己與眾不同的原因,因為每一位用户都是與眾不同的個體。很高興亞朵總有一點可以契合您的審美,受到您的喜歡。亞朵,總有不期而遇的温暖!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Despite a language barrier (for me) the staff were very kind to help me book an additional night. Atour is always a safe bet for me, and we loved their location in Nanjing. Convenient location as well, right near some convenience stores and eateries. I'll be back on our way out of China, probably!
Response from Property: 感謝您在百忙之中,抽出您寶貴的時間,幫朵兒做5分點評,幾句簡單的話語,讓朵朵們開心不已,瞬間元氣滿滿!讓您滿意就是我們最幸福的事情啦!朵朵們祝您工作順心,生活開心~
GoodEarth
Superior Double Room
Stayed in Sep 2024
Solo travelers
47 review
4.7/5
Amazing
Posted on Nov 26, 2024
Nice and clean with good breakfast
Response from Property: 非常感謝您的寶貴反饋!我們深感榮幸能夠得到您的認可,您的滿意是我們不斷努力的方向。閲讀到您對酒店乾淨整潔的住宿環境以及美味早餐的讚賞,我們倍感欣慰。您的滿意是我們前進的動力,也是我們服務的最大成就。我們非常重視您的體驗,您的每一句好評都讓我們更加堅定了提供優質服務的決心。我們承諾,未來將繼續保持這樣的高標準,不斷優化我們的服務,讓每一位入住的客人都能感受到家的温馨。
Yuanling
Superior 2-bed Room
Stayed in Jul 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Great service and clean rooms
Response from Property: づ ̄3 ̄)づ╭❤~感謝親們給我們這麼棒的的評價呢~朵兒們好開心!我們亞朵酒店是以人文和屬地攝影為主題的,每個門店攝影主題各不相同,期待您的再次入住哦!
Tian Siong
Jimu Scenic View Double Bed Room
Stayed in Sep 2024
Business travelers
17 review
4.2/5
Very Good
Posted on Jan 2, 2025
Acceptable
Response from Property: 看到您認為我們的酒店是“Acceptable”,我們深感榮幸。雖然我們深知還有許多地方需要改進,但您的認可讓我們倍感温暖。我們承諾會繼續努力,不斷提升服務質量,力求讓每一位入住的客人都能感受到家的温馨
Guest User
Superior Double Room
Stayed in Jul 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 28, 2022
gooood
Response from Property: 感謝您對朵兒的五星好評,在您短暫的旅途中,酒店能給您留下美好的印象我們深感榮幸,舒適乾淨的入住環境,熱情細心的對客服務,我們一直在尋求進步的路上且永不止步,,疫情期間請您照顧好自己和家人,出門做好防護措施,期待我們的下次相見~