Crowne Plaza Nanjing Jiangning

Crowne Plaza Nanjing Jiangning Reviews

Crowne Plaza Nanjing Jiangning

9 East Jiahu Road (Jiahu Dong Lu), Jiangning District, Nanjing, Jiangsu, 211100, ChinaSee Hotel Details
Crowne Plaza Nanjing Jiangning
Crowne Plaza Nanjing JiangningCrowne Plaza Nanjing JiangningCrowne Plaza Nanjing Jiangning
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Guest Reviews

9.3/10
Very Good
1865 review
Verified reviews
Location9.3
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(1865)
Positive reviews(1790)
Reviews with photos/video(281)
Delicious breakfast(163)
Friendly front desk staff(89)
Secluded lake view(64)
Perfect for business trips(58)
Close to metro(20)
Tasty restaurant(15)
Negative reviews(75)
Guest User
Superior Queen Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 19, 2025
Great location. Nice breakfast
Response from Property: Thank you very much for your review, we are glad you had a memorable stay and look forward to your next visit!
leowu2014
Superior 2-bed Room
Stayed in Apr 2025
Family
13 review
10.0/10
Outstanding
Posted on May 16, 2025
Very nice and very good hotel with very good service Very close to Bajia lake and very close to jingfeng One word excellent
Response from Property: Thank you very much for your review, we are glad you had a memorable stay and look forward to your next visit!
IRAM ZAHRA
1 King Bed Standard Lake View
Stayed in Mar 2025
Business travelers
7 review
9.0/10
Great
Posted on Apr 15, 2025
Very nice and comfortable stay but unfortunately no restaurants near to order food . Limited options . Place is nice .
Response from Property: 非常感謝您入住南京銀城皇冠假日酒店。關於您提到的位置問題，酒店處於百家湖，周邊配套設施齊全，位處商圈，附近可選擇的餐廳較多。再次感謝您的反饋，我們會不斷努力，為您提供更好的服務。
Chuankoon
Superior Queen Room
Stayed in Dec 2024
Family
5 review
8.0/10
Very Good
Posted on Jan 10, 2025
Hotel had a lot of amenities, breakfast was good, lots of options, service was good and quick .specially room cleaning was very good and clean once we returned to room for rest.thank you
Response from Property: Hello dear guests, thank you very much for your feedback! We have always been committed to providing guests with high-quality, comfortable and clean accommodation, as well as thoughtful and meticulous service. Your satisfaction is the biggest motivation for our continuous pursuit of excellent service. Looking forward to staying at Crowne Plaza Nanjing Yincheng again!
Moritz Thamm
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Oct 16, 2024
My favourite Hotel in China. Nice hotel, nice area. Come here for more then 8 years and its like be at home. Nice staff, clean hotel, green area around. Totally lovely
Response from Property: Hello dear guests, thank you very much for your feedback! The surrounding natural environment of the hotel is superior, close to the shore of Baijia Lake. We have been committed to providing guests with a comfortable and elegant accommodation environment, as well as thoughtful and meticulous service. Your satisfaction is the biggest motivation for our continuous pursuit of excellent service. Looking forward to staying at Crowne Plaza Nanjing Yincheng again!
chen
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Nov 24, 2024
Situated by a lake, we were fortunate to have a room with the lake view. It is away from the heart of the city but easy to get on the subway and get around fine. Good room layout, great surroundings for walking or running, beautiful parks near to do exercise.
Response from Property: Hello dear guests, thank you very much for your feedback! We have always been committed to providing guests with high-quality, comfortable and clean accommodation, as well as thoughtful and meticulous service. Your satisfaction is the biggest motivation for our continuous pursuit of excellent service. Looking forward to staying at Crowne Plaza Nanjing Yincheng again!
JINKY LABRADOR CLORES
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
11 review
6.5/10
Posted on Oct 22, 2024
The check in was smooth and fast. Sienna, the receptionist speaks good English and very helpful and accommodating. However, in the morning, we went to have breakfast, but we were not allowed to enter the restaurant because we were wearing room slippers. So, we went upstairs to put on our shoes, only to find out that some men were wearing room slippers while they went around the restaurant? How so unfair! We understand the safety concerns of the hotel, but they should stick to their own rules and should be compulsory! We complained to those staff who stopped us from coming into the restaurant and they said, they can't stop the men from coming in, in their room slippers. So??? They should improve on this!
Response from Property: Dear guests: Hello! First of all, we apologize for your poor experience, we have reported this situation to management and relevant departments, and we will strengthen the training of our staff to ensure that the rules are implemented consistently. All guests are treated fairly and a dress code policy is proactively enforced to prevent this from happening in the future. Thank you again for your comments and suggestions, and we sincerely look forward to your visit again!
Tosi Katherine
1 King Bed Premium Lounge Access
Stayed in Aug 2024
Couples
7 review
9.0/10
Great
Posted on Oct 6, 2024
This is a great hotel with friendly service and a great buffet. It is extremely clean and has everything you would want. I would definitely stay there again. A wonderful stay! Because Nanjing is quite a sprawling city, it is important to know that this hotel is around 10km from most of the top tourist sites (but a cheap cab ride is all you need to get anywhere.)
Response from Property: Hello dear guests! Thank you for choosing to stay at Crowne Plaza Nanjing. The hotel is surrounded by superior natural environment, close to Baijia Lake, we have been committed to providing guests with high-quality, comfortable, clean accommodation environment, as well as thoughtful and meticulous service. Thank you again for your evaluation and look forward to seeing you again!
Aang Hidjaja
Family Room - 2-Bedroom, Lake-View
Stayed in Dec 2024
Family
52 review
10.0/10
Outstanding
Posted on Feb 11, 2025
Hotel with very nice view and near to playground
Response from Property: 非常感謝您入住南京銀城皇冠假日酒店。擁有優越的地理位置是我們酒店的特色，也是我們優勢之一。您的認可對我們來説，是最為珍惜的褒獎！再次感謝您的下榻，我們期盼再次為您服務！
MUHAMMAD SHAHID
Superior Queen Room
Stayed in Sep 2024
Family
18 review
9.0/10
Great
Posted on Oct 4, 2024
Good hotel, with 10 to 12 minutes drive from Nanjing south railway station.
Response from Property: Hello dear guests, thank you very much for your feedback! We have always been committed to providing guests with high-quality, comfortable and clean accommodation, as well as thoughtful and meticulous service. Your satisfaction is the biggest motivation for our continuous pursuit of excellent service. Looking forward to staying at Crowne Plaza Nanjing Yincheng again!
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
1 review
8.0/10
Very Good
Posted on Jun 4, 2024
Great place to stay
Response from Property: Thank you very much for your review, we are glad you had a memorable stay and look forward to your next visit!
Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Jul 19, 2024
Nice hotel and friendly staff, especially show my gratitude to Miss Siena Han. She helped us when we need it, suggest a very nice room according to our need and budget. Will suggest to our supplier and friend about Crown Plaza as our accommodation next time. Will see you all here.
Response from Property: Hello dear guests! Thank you so much for your feedback! This is not only an affirmation of the quality of our hotel rooms, cleanliness and hygiene standards, but also a high recognition of the warm service and professionalism of Miss Siena Han and all team members. Miss Siena Han has always been committed to providing the best quality service to every guest, his professionalism, enthusiasm and patience have won your affirmation, thank you again for your support and evaluation, look forward to your visit again!
JOSHUA DONATO CUEVAS
Superior 2-bed Room
Stayed in Feb 2025
Business travelers
30 review
10.0/10
Outstanding
Posted on Mar 21, 2025
Excellent location and staff
Response from Property: 非常感謝您入住南京銀城皇冠假日酒店。擁有優越的地理位置是我們酒店的特色，也是我們優勢之一。您的認可對我們來説，是最為珍惜的褒獎！再次感謝您的下榻，我們期盼再次為您服務！
Mykhayl
2 Twin Beds Standard Lake View
Stayed in Feb 2025
Travel with friends
11 review
10.0/10
Outstanding
Posted on May 5, 2025
Great hotel, nice hospitality
Response from Property: 尊敬的賓客您好，感謝您對我們的服務做出好評。我們將繼續努力，竭誠為您和所有賓客提供更舒適的服務。再次感謝您對我們的支持與讚許！酒店團隊恭候您的下次入住。
Rob212
Superior Queen Room
Stayed in Apr 2024
Couples
20 review
9.0/10
Great
Posted on Jul 24, 2024
A standard stay. Close to 1912, a good area for eating and drinking.
Response from Property: Hello dear guests! Thank you very much for your praise and affirmation of us! The surrounding natural environment of the hotel is superior, close to the shore of Baijia Lake. We have been committed to providing guests with a comfortable and elegant accommodation environment, as well as thoughtful and meticulous service. Your satisfaction is the biggest motivation for our continuous pursuit of excellent service. Looking forward to staying at Crowne Plaza Nanjing Yincheng again!