SYMPHONY TOYOTA BLDG., 4 Chome-11-27, Nakamura Ward, Nagoya City, Aichi Prefecture, 450-0002, JapanView Hotel Details
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Mitsui Garden Hotel Nagoya Premier Guest Reviews
4.6/5
Great
1053 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1053)
Positive reviews(1033)
Reviews with photos/video(332)
Delicious breakfast(77)
Convenient for shopping(50)
Small room size(46)
Loved the night views(34)
Close to train station(13)
Tasty restaurant(11)
Delicious buffet(11)
Luxurious(8)
Negative reviews(20)
KaeyT
Moderate Double Room
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Very nice hotel, and super convenient. So if I visit Nagoya again, it will be my first priority choice
Response from Property: Thank you very much for your stay. We are happy to hear that you were satisfied with our service and hygiene. We are not proud of your compliments and will continue to strive to provide you with a comfortable space. We look forward to your return visit. Mitsui Garden Hotel Nagoya Premier Accommodation Manager
Coco517
Superior Twin Room
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Feb 26, 2025
This is my first time visiting Nagoya, and I’m loving this hotel! The city views are stunning, and the onsen is a highlight. It’s perfectly sized—not too big, yet ideal for a relaxing soak after a long day. The room is normal Japan size . Plus, the hotel is just a short walk from Nagoya Station, making it incredibly convenient.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier. Our staff are pleased to hear that you were very satisfied with your stay. We would like to thank you again for your high evaluation of your stay and all our staff will continue to strive to improve our services to the satisfaction of all our guests. We look forward to welcoming you to Mitsui Garden Hotel Nagoya Premier again. Mitsui Garden Hotel Nagoya Premier Front Office Manager
Sarahst
Moderate Double Room
Stayed in Jan 2025
Family
5 review
4.5/5
Great
Posted on Feb 16, 2025
Great location closes to Nagoya Station. It’s modern and well-equipped hotel. Guests can enjoy beautiful sky views from hotel rooms. Very delicious breakfast set choices are provided everyday apart from the buffet bar. My family and I had a pleasant stay experience in this hotel. Recommend to everyone who has more budgets.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and we very much appreciate your detailed review of the hotel. We are delighted to hear that you are satisfied with your stay, convenient location, and our room and breathtaking view of Nagoya. Our breakfast is served as a half buffet. We are glad to hear that you enjoyed your choice of main menu. Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future. Front Office Manager
Follow YVONNE
Moderate Double Room
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 7, 2025
I had a great stay at Mitsui Garden Hotel! The hotel offers an onsen, which was a wonderful way to relax. Everything was clean and well-maintained. The room was a bit small, but the bed was very comfortable, ensuring a good night’s sleep. The facilities were comprehensive and thoughtfully designed, meeting all my travel needs. The overall atmosphere was cozy and welcoming. I really liked this hotel and will definitely choose it again next time!
Response from Property: Thank you very much for staying with us.Thank you again for your high evaluation of our hotel.We are very happy to hear that you were satisfied with your stay.We will continue to improve our services based on your feedback.Thank you very much for taking time out of your busy schedule to write us.We look forward to welcoming you again.Best Regards,Kyohei IkebeMitsui Garden Hotel Nagoya Premier
PY1104
Moderate Queen Room
Stayed in Dec 2024
Couples
13 review
4.0/5
Very Good
Posted on Jan 10, 2025
Very good view hotel and the service is good as well expect that the toilet abit small. We got a free SaKae on new year day as well
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. Also, thank you for choosing our hotel on new year day. We are very glad to hear that you are satisfied with our room and breathtaking view of Nagoya. On the other hand, we are quite sorry to hear that the toilet in the room you stayed was small and did not reach your expectation at this time. Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future. Front Office Manager
Eddy Chao
Moderate Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
There are good service in front desk, good facility , not to mention the location is really great.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier the other day.We also appreciate for reviewing with the highest evaluation on your recent stay.We are very pleased to know you were satisfied with us.We look forward to welcoming you to Mitsui Garden Hotel Nagoya Premier again, if you have next chance to visit Nagoya, Japan. Mitsui Garden Hotel Nagoya Premier Front Office Manager
JUNO
Moderate Queen Room
Stayed in Dec 2024
Couples
85 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Location was so near to restaurant and shopping mall as well as JR station 
Response from Property: Thank you for choosing to stay at Mitsui Garden Hotel Nagoya Premier.We are pleased to hear that you were satisfied with your stay.Thank you again and we hope to serve you again whenever your travels bring you back to Nagoya.Front Office Manager
LOK MAN
Moderate Double Room
Stayed in Feb 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Good place. Good view.
Response from Property: Thank you for havins stayed at Mitsui Garden Hotel Nagoya Premier this time.We are pleased to know that you enjoyed this stay with the view from the upper floors which is a unique feature of the hotel.In addition, it is honored to receive the full scored evaluation.We will continue to strive to improve our service and facility so that we can provide more comfortable and convenient stay for all the guests.We look forward to welcoming you back again if you have next opportunity to visit Nagoya city.Mitsui Garden Hotel Nagoya PremierFront Office Manager
Wat142
Moderate Double Room
Stayed in Feb 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Good Location...
Response from Property: Thank you very much for staying with us.Thank you again for your high evaluation of our hotel.Please feel free to contact us if there is anything you would like us to address.We will strive to improve our services based on your feedback.Thank you very much for taking time out of your busy schedule to write us.We all look forward to welcoming you again.Mitsui Garden Hotel Nagoya PremierFront Office Manager
Long Chau
Moderate Queen Room
Stayed in Nov 2024
Couples
14 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Good location, staff are friendly and helphful
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and reviewing on your recent stay. As you mentioned, our hotel is located 10 mins walk from Nagoya station via a connection from the underground mall and easy to access to downtown area for shopping and eating. We are also proud to hear that our team took good care of you. We can assure you that we will share the good comments.Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel Nagoya Premier in the future. Front Office Manager
Ignatius
Moderate Double Room
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Nov 15, 2024
Location is excellent. I enjoyed the public spa located on 18/F.
Response from Property: Thank you very much for staying with us at Mitsui Garden Hotel Nagoya Premier.We would also like to thank you again for your high evaluation of our hotel.We will continue to make every effort to provide services that satisfy our guests.Thank you very much for taking time out of your busy schedule to write us.We look forward to welcoming you again.Mitsui Garden Hotel Nagoya PremierFront Office Manager
Joe
Moderate Double Room
Stayed in Aug 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 11, 2024
Room with great view, posh style. Need to change elevator tho to reach the underground street.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Nagoya Premier and we very much appreciate your detailed review of the hotel. We are very glad to hear that you are satisfied with our room and breathtaking view of Nagoya. On the other hand, we apologize for any inconvenience caused by the elevator. Again, thank you for your honest feedback and we truly hope that you can give us another opportunity at the Mitsui Garden Hotel Nagoya Premier. Front Office Manager
Lee
Comfort Triple Room
Stayed in Feb 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 14, 2025
Very good location and customer service. The hotel is clean and hygienic. I will stay at here next trip.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.Thank you again for your high evaluation of our hotel.We are also very pleased to receive your compliments about our location, cleanliness of the room, and our staff. We hope you will have another opportunity to visit Mitsui Garden Hotel Nagoya Premier. We all look forward to welcoming you next time.Front Office Manager.
Guest User
Superior Twin Room
Stayed in Feb 2025
Couples
6 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Very convenient location, about 7 mins from the station. It’s so close to many good quality restaurants in a walking distance. Even in late nights, still could go and visit a lot of places nearby too.
Great rooms and service as always
Response from Property: Thank you very much for taking the time to write a review of Mitsui Garden Hotel Nagoya Premier. We thank you again for taking time out of your busy schedule to give us your feedback. Our hotel is located 5 minutes on foot from JR and Meitetsu Nagoya Station. As it is located in the center of Nagoya, it is very convenient not only for business but also for sightseeing. We look forward to welcoming you again. Mitsui Garden Hotel Nagoya Premier Front Office Manager
WinWin2426
Moderate Double Room
Stayed in Jan 2025
Solo travelers
16 review
5.0/5
Outstanding
Posted on Feb 17, 2025
nice location. good service. we dropped luggage before check-in in the morning. and luggage already in room when we back in the afternoon. excellent.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Nagoya Premier.We would also like to thank you again for your high evaluation of our hotel.We are very happy to hear that you were very satisfied with our services.We will continue to work hard as a team to ensure that our hotel continues to satisfy our guests.Thank you very much for taking time out of your busy schedule to write this message.We all look forward to welcoming you again.Mitsui Garden Hotel Nagoya PremierFront Office Manager