Crown Vista Hotel

Crown Vista Hotel Reviews

Crown Vista Hotel

Komplex Top View Garden, Baloi Indah, Nagoya, Batam, Riau Islands, 29432, IndonesiaView Hotel Details
Crown Vista Hotel
Crown Vista HotelCrown Vista HotelCrown Vista Hotel
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Crown Vista Hotel Guest Reviews

3.9/5
Good
23 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.8
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All reviews(23)
Positive reviews(16)
Reviews with photos/video(7)
Negative reviews(4)
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
2 review
2.0/5
Posted on Jan 31, 2025
This hotel has character but it's old. It showed like one and smell like one. My deluxe room was in B1 (it sounds bad although it's because of the hilly terrain it was built on), of decent size with huge balcony. But i found dust all over furnitures, with partition doors, wardrobes all having quite bad wear and tear. The corridor had unpleasant smell due to humidity and during out stay, a few rooms beside us had very bad HVAC trunk leakage. The bathtub was creaking and really in dire need of maintenance/renovation. Location-wise, it looks central but it's up the hill and in the middle of one-way road...so any cars must circle it, making what seemingly a short journey in the map a longer one.
T. Azumi
Superior Room
Stayed in Feb 2024
Travel with friends
88 review
4.7/5
Amazing
Posted on Mar 31, 2024
room is very clean and comfortable.
Danson.BL
Deluxe Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on May 25, 2024
Nice place. Especially for people who prefer more privacy! Convenient to travel around about 10-15mins ride to Grand Batam Mall!
Haikal Halimi
Superior Twin Room
Stayed in Dec 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Feb 11, 2025
The place was nice and quite
MOHAMED ALIFFI BIN
Deluxe Room
Stayed in Jul 2023
Couples
12 review
4.2/5
Very Good
Posted on Aug 28, 2023
The hotel a little run down but it has been compensated with great hospitality and friendly staff. Beautiful view from the hotel balcony as well as to enjoy the early sunrise. The breakfast spread could have some room for improvement. Overall it was a great stay with affordable price.
Rajangam Baskaran
Superior Room
Stayed in Nov 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jan 15, 2025
Very good services
Guest User
Deluxe Room
Stayed in Nov 2023
Couples
16 review
4.0/5
Very Good
Posted on Dec 11, 2023
Nice scenery with good breakfast. Good amenities. Quick check-in.
Guest User
Superior Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Good hotel
AliAmir
Superior Room
Stayed in Dec 2023
Family
1 review
2.2/5
Posted on Jan 12, 2024
Not comfortable to stay
Lukas PS
Standard Room
Stayed in Jun 2022
Business travelers
118 review
4.2/5
Very Good
Posted on Aug 4, 2022
View is good, can see Singapore lights at night.
M L Lee
Junior Suite
Stayed in Oct 2024
Family
43 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Visited again, this time the room type is good and has a bathtub. The hotel's beer spa experience is good, and the breakfast options are not too many. Regardless of the location, the overall value for money is great.
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Guest User
Deluxe Room
Stayed in Jul 2024
Couples
13 review
4.0/5
Very Good
Posted on Aug 24, 2024
Good....but far from convenience, Indomaret, Alfamart, restaurants and others
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boyofwind
Superior Room
Stayed in Nov 2023
Business travelers
27 review
3.5/5
Posted on Dec 11, 2023
The hotel is located on a mountain, and there are many distances from commercial centers and restaurants. You need to take a Grab taxi to go out; The facilities are a bit old, but still usable. The drainage of the shower is not good, and it is easy to get clogged after staying in two different rooms; In addition, try to get a room on the side of a residential building, facing the city. Parties and concerts last until midnight, and the sound of cars on the highway penetrates clearly at night. Sensitive people may find it too noisy; The breakfast was quite satisfactory, the service was very enthusiastic, and overall it was worthy of the price.
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Ucok P
Stayed in May 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 28, 2024
I didn't expect there to be a place as beautiful as this in the middle of the city with views of Batam City. complete facilities, clean and very friendly service. as comfortable as home. the best thing is the open swimming pool at one with nature...
Response from Property: Dear Ucokp453, Thank you so much for your review and for choosing to stay with us at Crown Vista Hotel. We're so happy that you had such a wonderful experience and that our hotel exceeded your expectations. We hope to welcome you back in the future for another memorable stay. Best Regards, Marketing Communication Crown Vista Hotel
G4108HLkennym
Stayed in Feb 2024
Travel with friends
2.0/5
Posted on Mar 13, 2024
The view is spectacular, the staff are amazing. Steven front of house, Donna at D’nest bar, Nia and Tiara at breakfast. The hotel reminds me of the Overlook from The Shining. Yes it’s that dated. I was there for 3 weeks as I had prepaid, big mistake. My executive room was missing bits of wallpaper, had bugs squashed into wall. Do not touch the curtains without gloves. The bathroom had so many leaks we needed a Welsh plumber ! It had no food or drinks available from 9am (end of breakfast) until 5pm. Room service at a premium price was available so why not have a bar open? There are no shops or any amenities within walking distance it’s a taxi everywhere. In fact walking was out of the question as no lit roads and no pavements. At random times of day the mosque, I timed them, from 4am was so loud you could not have a quiet conversation and even indoors it was still loud. That was before Ramadan. It must have been a fabulous hotel in its past life but now needs major refurbishment.
Response from Property: Dear G4108HLkennym, Thank you for taking time to share your feedback while residing with us. We regret to hear that your stay was not as expected. It is very disappointing to hear that you had a less than perfect experience with us, and please rest assured that this feeling is certainly not indicative of the standard service comments we receive from all of our guests. We are taking your valuable input to be used as our reference to refine our standard operating procedures accordingly. We hope to be able to welcome you back to Crown Vista Hotel Batam. Stay safe and healthy, Reni Purwanti Front Office Manager Crown Vista Hotel Batam