I stayed in the ”Premium Balcony Twin” on the top floor (13th floor) for one night from Sunday, April 28th. The hotel just opened on January 16th this year, so the whole place is very clean, and the objects displayed everywhere are casually neat, but very highly designed. [About the rooms] The biggest feature of the rooms is the balcony. When you go out onto the balcony, you can feel the pleasant breeze, and you can see the hilly streets typical of Nagasaki, the mountain on the opposite side of Mount Inasa, and the Nagasaki Port with many ships passing by on the left, which was very refreshing. The room is a spacious 36m2, with a comfortable bed, a large walk-in closet, and the power system is equipped with the latest facilities. You can also enjoy Youtube and Netflix on the large screen hanging on the wall. The bathroom is also spacious and well equipped with a narrow but long bathtub, rain shower, hand shower, and other facilities, and the layout is straight from the balcony of the room, so the whole room feels very spacious. [About the Club Lounge] The hotel's club lounge, the M Club Lounge, is located on the top floor (13th floor), and its appeal is that it is open 24 hours a day. The sofas are spaced apart in the lounge, which is larger than I expected. During cocktail time and coordinated time from 4pm to 9pm, alcohol, cocktail food, and sweets are available, and the quality is quite high. It was a long weekend day, so the lounge was busy, but it didn't feel as cramped as I expected. [About Breakfast] Breakfast was served in a Japanese and Western buffet style at Harbella on the 7th floor, where the reception is located. The food was reasonably high quality, and local foods such as Goto udon and Nagasaki sara udon were also available. However, the main dish, which used to be made to order, was now available at the egg station in the buffet area, and I didn't think it was worth the price of 5,500 yen. [About the staff service] This left a good impression. Especially in lounges and other places where manual, formal, and reserved service is common these days, I liked the way the young staff actively tried to communicate with guests. [Points of concern] I would like to see additional recreational facilities such as a pool or spa. If this is difficult given the location, I would like the hotel to expand its services as a city resort, such as by organizing original sightseeing tours. I feel that as the hotel ages and guests tire of it, it will become a high-end terminal hotel mainly for business and banquets. One more thing I would like is for the route to be made clearer for those arriving by car. Unless there is at least an area reserved for guests in the Amu Plaza car park, it will be very difficult to park when it is busy.
Outstanding
248 Reviews