Anastasia Resort by Spilia Reviews

I have never felt I had to write a bad review about anywhere I have stayed but here goes! Arrived late at night check in good with the guy on reception and thats were it ends! Woke early to a beautiful view of the sea proceeded to the outdoor patio area and went to the bar to ask for a black coffee and a white coffee, no black coffee only Greek coffee, that was ok with me, the bar guy didn’t have a clue and was basically damn rude! Waiting 15 minutes for the one coffee and proceeded to wait another 10 minutes for the white when I went to check he was boiling it on a small camping stove! The coffee tasted like sludge and cost €8 euros! The beach is lovely and private but the charge for 2 beds was €80 right at the back were everyone was walking back and forth, beds at the front €150, we sat on our towels instead for free! The pool is lovely and quiet the time we were there it’s a salt water pool and not very clean. There is a lovely Italian up the road but it’s not cheap! The hotel restaurant Spillia is an absolute rip off! Day 2 our toilet broke, they guy who was manning reception fixed it and left all the crap that was in the cistern all over the toilet and the sink! Day 3 the toilet broke again so my husband fixed it as he did on day 4 too! That night the aircon wouldn’t work! Reception not worried about it at all! Day 4 in the 4 days we were there (we booked for 7) our room wasn’t cleaned(we didn’t see a maid/cleaner in the time we were there) and we had no fresh towels! At this point we had a guts full and booked another hotel for the last 3 days! I’m sitting in this hotel writing this review which is clean, amazing friendly staff, room cleaned and fresh towels everyday! I wish I had read the reviews prior to booking this hotel and safe to say would never go there again even if they gave it to me free with free food in the rip off restaurant everyday!

very nice hotel with a beautiful view . The stuf was very helpful and kind . Everything in the room was clean and tidy . The breakfast was simple but of excellent quality .I really enjoyed the outdoors because they had an amazing view . All in all it was an all inclusive traditiotal hotel which was everything we needed

We were very unsatisfied with the Anastasia Village hotel in Mykonos booked by the Gattinoni Travel agency in Turin (Alpitour package). Arrived at the hotel we find the access road to the structure used as a parking lot, making access with suitcases difficult. They give us a magnetic card as a key but when we get to the room we discover that it doesn't work. I go back and they give me a metal key instead and ask me to leave it at reception every morning so they can clean the room. We will later find out that they don't need it to enter, they probably have a duplicate. We arrived and found the room dirty. There was a lot of sand on the floor and even inside the wardrobe and blonde hair in the shower. Even the curtains are dirty. The furnishings are certainly not modern. The bed is not double but there are 3 single beds. There is a single power socket in the room, so we can only charge one device at a time. Where there should be a second plug is a hole with wires hanging out. Opening the wardrobe there is a nail sticking out and my partner is injured. Let's go to the swimming pool. The pool loungers are dirty, full of stains. The windows around the pool are dusty, someone has even written on it how to do it on cars that haven't been washed for a long time. We go back to our room and try to take a shower, but we discover that the shower siphon is clogged. The water goes down very little, flooding the bathroom. The water in the shower is either hot or very cold, it is impossible to regulate it. I go to complain at the reception. At least a couple of the people at the reception are really rude. They tell us that they will call the technician the following morning. The next day we wake up and go to breakfast. There is no one to welcome us. The breakfast is of poor quality. The juice is undrinkable. There is little food, a few uninviting-looking muffins. Lack of cutlery and napkins. We go to the beach. Returning to the hotel, not only was the room not cleaned, but there was no water at all. They explain to us that it's not just a problem with our room. To go to dinner we have to wait two hours for the water to come back to be able to take a shower and take off the sand and sunscreen. I protest again and finally they send someone to clean the room. In the following days the cleaning of the room will not be optimal. There will continue to be sand on the floor and the bathroom cabinet is not cleaned despite leaving it open to point out that it is dirty. Our room overlooks an access road where a tanker truck arrives very early in the morning to bring water making a lot of noise and waking us up. On the last day, the flush mechanism breaks down. I go to reception to report it. Back at the hotel it obviously hasn't been fixed. By now it's late and the reception is closed and we are forced to fill the wastebasket with water and use it as a toilet. The next morning I go to the

Structure "sold" as equipped and "top" considering the price and instead as soon as the first problems arrived. Booked a double room with a baby cot and on our arrival they took us to a room with two single beds. After complaining, they offered us to join the single beds and add a single bed (for a 5 month old baby). After a further complaint, they took us to the double room with the promise of bringing us the cot. Crib arrived in the afternoon borrowed from another broken and dirty structure. We had to contact the tour operator who took it upon himself to buy a cot. Of the 2 restaurants and the bar indicated in the profile, only the beach bar/restaurant is accessible with exorbitant prices. The village beach is only accessible for a fee at €40 per person. During breakfast we found cereals with camules and most of the dishes are left open without any type of hygienic norm. On the last night at 5am a couple accidentally entered our room, after asking reception the only response was "we don't know how that happened". Exasperated, we continued the journey to another island but on our return for the last night, another amusing surprise: the room was no longer equipped with a remote control for the air conditioning because they don't even have a remote control per room, after having offered us to let us set it to fixed with the possibility of exchange only until the closing of the reception only with our anger they left us the remote control of the reception. Avoid staying at this property if you don't want to ruin your holiday!!!

I state that we were brought to this facility due to a canceled flight by Volotea. As soon as we arrived we immediately realized the unfriendliness of the owners. The rooms were just a disgrace. There were no plug sockets, they smelled bad and there were also several spiders in the corners of the room. We try to open the shower and we realize that there was no hot water. At breakfast, after having spent the night in these conditions, only small savory things are prepared for us (such as stuffed sachets) which are nothing short of inedible and a poor coffee from the machines. Luckily we had the day after me and my lucidity to go away. In all this the owners were rude and indeed ... it seemed that we were a burden! Absolutely to be avoided.

Fa pena , non consiglio assolutamente!!! Io vi ho avvisato a mio modo …. Gli italiani li trattano con molta sufficienza! Uno schifo assoluto🤮 nelle nostre camera non c’era frigo bar, cassaforte, prese , tutto veramente basico a livello di una stella , personale nella hall (greco) molto arrogante è poco carini nei modo di fare