Golden Tulip Président Hammamet

Golden Tulip Président Hammamet Reviews

Golden Tulip Président Hammamet

98, C28, Mrezga, Nabeul, 8056, TunisiaView Hotel Details
Golden Tulip Président Hammamet
Golden Tulip Président HammametGolden Tulip Président HammametGolden Tulip Président Hammamet
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1 night

Golden Tulip Président Hammamet Guest Reviews

3.9/5
Good
62 review
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(62)
Positive reviews(39)
Reviews with photos/video(25)
Negative reviews(8)
Okba
Quadruple Bungalow
Stayed in Jun 2024
Travel with friends
1 review
1.0/5
Posted on Jul 7, 2024
Not good
Guest User
Double Twin Room
Stayed in Jun 2024
Couples
1 review
3.5/5
Posted on Jul 14, 2024
The breakfast is horrible. The coffee and hot chocolate have no taste at all. The music is so loud all day and night long. Never again!
Salem zoura
Standard Single Room
Stayed in Nov 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Jan 16, 2025
Good h
Anonymous User
Double/Twin (2 People)
Stayed in Sep 2024
Family
98 review
4.5/5
Great
Posted on Oct 12, 2024
The resort hotel has a good overall vacation experience with good food, accommodation and entertainment. It is very close to the beach. The hotel has water park facilities and three swimming pools. There are sometimes performances in the evening. The food is good and the price/performance ratio is acceptable.
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Lilouche
Double Room with Sea View
Stayed in Jun 2024
Couples
12 review
3.5/5
Posted on Sep 6, 2024
The reception was not at all friendly with the customers
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Mohammad
Standard Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Is very nice
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Guest User
Double Room with Sea View
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 18, 2024
Sejours agreable Personnels tres agreable
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Ioan C
Stayed in Sep 2024
Family
1.0/5
Posted on Oct 25, 2024
I will put some photo and everybody into thinking about holiday on this hotel because the photo explain everything , room is very dirty raining inside I change three rooms and seven days because one is very dirty one two days no electricity on the room put the photo should be clean everything for you guys and food is the same every day
6/33
928staceyn
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 29, 2025
Absolutely loved the hotel the staff are fantastic and make you feel very welcome would definitely come back again :) entertainment crew were fab as well best holiday ever shame we have to go back to England in the cold …………………………………………..
Response from Property: Dear Stacey, Thank you for sharing your feedback about your experience at Golden Tulip President Hotel. We truly appreciate hearing from our guests and are delighted that you took the time to leave a review. If there’s anything specific you would like to highlight about your stay, we would love to hear more! Your insights help us continue to improve and provide the best experience possible for our guests. We hope to have the pleasure of welcoming you back in the near future. Best regards, Khemaies Morjane Executive Manager Golden Tulip President Hotel
Charles B
Stayed in Dec 2024
Solo travelers
5.0/5
Outstanding
Posted on Jan 10, 2025
This hotel is all about the staff! The whole staff team are very friendly welcoming and accommodating! From Wiem on reception to Taher and Monuir at the bar Salwa and the spa team every staff member including the cleaners were amazing! For a budget hotel the welcome is 5* In the words of Taher the Tunisian barman LOVELY JUBBLY!! Funnily enough he actually looks like Del-boy! :-) The location is good not directly on the beach but a 2 minute stroll however the hotel has great sea views on most sides. There’s no a lot to do in and around the hotel apart from having spa days so if you just want sun and to chill it’s ideal. Not the most cleanest or modern hotel but you get more than your monies worth overall with the all inclusive packages.
Response from Property: Dear Charles, Thank you so much for taking the time to share your experience! We are thrilled to hear that you had a wonderful stay and that our staff made such a positive impression on you. It’s fantastic to know that Wiem, Taher, Mounir, Salwa, and the spa team all contributed to making your stay memorable! We will make sure to pass on your compliments to everyone – and we’ll definitely tell Taher that he has a Del-boy lookalike! We truly appreciate your feedback regarding the location and views, and we’re glad you enjoyed the peaceful, relaxing atmosphere we strive to provide. We’re constantly working to improve and will take your comments about cleanliness and modernization into consideration for future updates. We look forward to welcoming you back for another lovely stay! Kind regards, Khemaies Morjane Executive Manager Golden Tulip Président Hotel
kevingX1661UK
Stayed in Dec 2024
Family
3.0/5
Posted on Jan 1, 2025
Unfortunately the negatives outweigh the positives in my opinion about this hotel. Positives. Restaurant staff, bar staff and animation are great. Taher at the bar is lovely. Carlos and dadou in animation are brilliant. Cleaners are always cleaning also and the bed was comfortable also sea view room had a good view but didn't get much sun. Negatives really come from the other nationalities having absolute no control or care over there children. He have a boy and he always behaves himself however these children spitting in food and soup, taking bobbles from there hair and putting it on there wrist and not using tongs causing the hair to go in the food. They push past in queues, lush in the elevators without giving you a chance to get out and bring the cats from outside into the elevators to walk round the floors of the hotel. If the parents aren't going to keep control the hotel needs to say something. The other thing is the shop owner if you are interested in buying something keeps saying don't worry I give you good price. I don't care about this I want to know the price that's it. Why so secretive. On top of this the woman in the shop wanted 20gbp for herself as she believes she gave us a good deal. She tried to look in my wife's purse and said well do you have the money now. That is out of order. If she agrees the price she doesn't need to be rewarded for giving that people that price. The beach is across the road and has a security guard which is good. We have heard stories of people going last in scooters and trying to take money from people when they are at the atm. Also stories of people watching and describing tourists to shops owners and taxi drivers who are coming there direction. This is no reflection on the hotel directly but just be warned.
Response from Property: Dear Kevin, Thank you for sharing your detailed feedback about your stay at Golden Tulip Président. We appreciate both your positive remarks and your constructive criticism, which help us identify areas where we can improve. We’re delighted to hear that you enjoyed the hospitality of our restaurant, bar, and animation staff, especially Taher, Carlos, and Dadou. Your acknowledgment of their efforts is deeply appreciated, and we’ll ensure they know how much you valued their service. Regarding the challenges you faced, we regret the inconvenience caused by the behavior of some guests and their children. While we cannot fully control individual behaviors, we do strive to maintain a respectful and comfortable environment for all. Your concerns will be shared with our management team to explore measures that encourage more mindful conduct in shared spaces like the restaurant and elevators. As for the incident in the shop, we take this matter seriously and will address it promptly. No guest should feel pressured or uncomfortable during their transactions, and your experience does not reflect the standards we aim to uphold. We also appreciate your notes about safety around the area. Although these concerns do not directly relate to the hotel, we understand their impact on your overall experience. We maintain a security presence to help ensure our guests’ well-being and will continue improving safety measures. Your feedback is invaluable, and we hope you might consider visiting us again to experience the positive changes we are working on implementing. Kind regards, Khemaies Morjane Executive Manager Golden Tulip Président Hotel
Shamina M
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 15, 2024
It’s been a brilliant stay here we came on the 9th of December for a week lovely hotel..rooms are cleaned everyday..we met some very nice people on our stay especially Joe dadu Hamid dining staff very lovely and friendly.. great location and easy to get around x
Response from Property: Dear Shamina, Thank you for taking the time to share your lovely feedback! We’re delighted to hear that you had a brilliant stay with us at Golden Tulip Président and that you found our hotel and services to your liking. It’s wonderful to know that you appreciated the cleanliness of the rooms and the friendliness of our team members, especially Joe, Dadu, and Hamid from the dining staff. We’ll be sure to pass along your kind words to them – they’ll be thrilled to know they made your stay even more enjoyable. We’re also glad you found our location convenient and easy to navigate. We hope to welcome you back in the future for another fantastic stay! Warm regards, Khemaies Morjane Executive Manager Golden Tulip Président Hotel
Matt S
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Nov 28, 2024
So, we have stayed at the Golden Tulip from 24th - 28th November 2024. It's important to note our stay was out of season, so a lot quieter than I would imagine in season. BE PREPARED TO TIP- yes your holiday cost you a lot, but this is a country where the division of wealth is poor and you should tip where you get a service and can afford it. Location - not terrible, 3 mins walk from the beach if you walk like you only have one leg. Food - on the whole, excellent food . Flavours are good and seems of good quality, however, to echo other comments, there are corpses that have been warmer at times. Enjoyable elements were the fresh omelette and some of the desserts. Clear dietary information provided Service - On the whole, service was impeccable throughout and I have no issues. Hotel features - Hotel was clean and tidy,energetic staff who were keen to please and do their best. Free, good quality WIFI available in all areas. Features 2 outdoor pools and 2 indoor ones (one big, one small). Would return for winter sun again.
Lee F
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 24, 2024
Had a blast here. Everyone is so chilled and welcoming. Food is great and there is so much to do animation. Bar is great and beer is frosty. Shame it's my last day. View is great and hotel is really close to the beach and mokhtar ❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️
Response from Property: Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear you had such a brilliant stay with us and enjoyed the relaxed and welcoming atmosphere, delicious food, and our engaging animation activities. It’s great to know you loved the frosty beer at the bar, the stunning views, and our convenient location near the beach. Mokhtar and the entire team will be delighted to know they made your stay memorable! We’re sad it’s your last day, but we hope to welcome you back soon for another fantastic holiday. Until next time! ❣️ Warm regards, Khemaies MORJANE Directeur d'Exploitation Golden Tulip President Hotel
MargotdaRoma
Stayed in Sep 2024
Family
1.0/5
Posted on Oct 2, 2024
Please check the pics. I should nit add anything. I wasted my time complaining over my holidays to Riu Vacanze Granai, Tour operator Eden Viaggi, to a guest relations manager, director hotel and reception,when I wanted just unwind and switch off. I have been in Tunisia, Egypt, Turkey, Oman a lot of times. First time happens to me we got 4 on 4 intestinal virus, we found lack of hygiene, they did not clean the table cloths after it was used by a different customer, I have seen a waiter checking used (by a previous customer )cutleries and put them back into the drawer!! Ready to reset the table !! The sea is amazing but look at the pics of the beach! Awful. Guest relations manager did what he did but the hotel us not refurbished!!!! At all. We found cockroach in the rooms. We spoke to other italian customers and we all complained about the lack of hygiene in the restaurant. Lukewarm food never hot and bacteria are going to reborn! Cross contamination:they used the same tongs to cook row chicken and cooked food!!! This is the foundation guys! Do you want your guest get sick? Got it! From the website the hotel locks nice and new. The Riu Vacanze Agency Granai in Rome say it is refurbished! Eden Viaggi took money clearly to put it in their website, we know how the business works. Do not go there if you want a nice and comfortable holiday as it should be.
6/18