InterContinental the Clement Monterey, an IHG Hotel Guest Reviews
4.4/5
Very Good
95 review
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Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(95)
Positive reviews(90)
Reviews with photos/video(22)
Awesome stay(28)
Friendly owner(25)
Great location(23)
Awesome rooms(21)
Convenient location(11)
Nice sea view(8)
Average sound insulation(6)
Comfortable bed(5)
Negative reviews(5)
Guest User
1 King Classic Fireplace
Stayed in Apr 2024
Couples
5 review
3.7/5
Posted on May 8, 2024
I’ve been to Monterey many times over the years and always considered spending a little extra to stay here. My stay was alright. The room was clean, loved the big tub and stand alone shower. Duvet was very comfortable but only thin down pillows with no support.
I was disappointed with my “ocean view” which ended up being brick wall of the building next door, with a questionable metal “balcony.” If you were brave enough to peer over you could see the ocean.
Parking is $50+ a night whether you valet or self park. We weren’t told which of the nearby parking garages were affiliated and ended up in the wrong garage the first night and had to pay double. If I stay again I’d just skip on their garage and use the one on Foam St for $20 overnight parking.
We did not visit the restaurant so cannot speak on that.
Area is fun, love the proximity to the aquarium. Lots of little touristy shops and cafes right outside on the strip.
For the price plus the additional parking fee I do not know that I’d stay here again. Driving to all the local hot spots is pretty easy so staying a little bit away from the area and spending less seems to be a better idea for me personally.
Mzkatrina922
2 Double Classic Ocean View
Stayed in Aug 2024
Family
4 review
4.7/5
Amazing
Posted on Sep 17, 2024
very good hotel, comfortable and friendly staffs overall. Just love the bathing/hair brands they pick. InterCon never let me down.
Guest User
Standard Room
Stayed in Apr 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 1, 2024
Wonderful location! Very clean and comfortable room/bed. Will stay again in our next visit. So close to Monterey’s aquarium which is must to visit place.
Abdullah Nur
Standard Room
Stayed in Mar 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Apr 26, 2024
Location is good! Although service for 5 Star should be as it is in protocol. I have asked to deliver tea bags which I wanted, they provide in the room very strange flavor which is not common, I have asked via phone to provide me normal English breakfast but I was refused that they don’t have it. I still think with such a price and star hotel should satisfy the customers with any need during the stay in the hotel.
ELSA
Standard Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 31, 2024
Staying one night in here which the service and location are niceee
Lai Heng
Two Double with Fireplace
Stayed in Jan 2024
Travel with friends
25 review
3.5/5
Posted on May 5, 2024
Hotel is situated at the edge of the pier and it is beautiful. However the staff were quite alright but will not go all out to help you. Asked about car parking and coin changing, lukewarm answers. The room was ok but the one given was not impressive.
Guest User
Standard Room
Stayed in Jul 2023
Travel with friends
10 review
4.2/5
Very Good
Posted on Aug 14, 2023
This was a great hotel to stay at the staff were friendly and super helpful. Beautiful views and the perfect location. The only downside was that the wifi did not work, we called the front desk which then transferred our call to an IT department who were not much help we spent our stay without a wifi, not the greatest as a person visiting for the first time especially if you have online business meetings. Everything else was amazing I traveled with a friend and we had a great time as this location has many great places for good food.Will definitely book here again.
Guest User
2 Double Classic Ocean View
Stayed in Feb 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Mar 13, 2024
Great stay a little pricey. Wish there was a microwave.
Guest User
Classic King Room with Ocean View Balcony Fireplace
Stayed in Aug 2023
Couples
1 review
4.0/5
Very Good
Posted on Sep 13, 2023
Very nice hotel, but way over priced, especially for the area. $45 to park is outrageous. $8 for black coffee, are you kidding me? Breakfast averaged $90 for 2 people. We were quite disappointed in "cannery row" really not much there.
Sloth bug
Two Double with Fireplace
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2023
Great place! We really enjoyed our stay here. The staff was super friendly and welcoming. We used their self parking garage, which was very convenient and allowed in and out privileges so we could drive to neighboring Pacific Grove.
The rooms were very clean and the hotel was very well maintained. I would not hesitate to stay here again in the future.
Chorng Kien
Traditional King Room
Stayed in Oct 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 21, 2022
Best price via Trip.com
Place is excellent, in fact prob the best. Location is great, connects to 17 Mile Drive. Carmel by the beach is small town just drive away but hotels there are way overpriced. Bear to stay this area and drive there
vitas shi
Standard Room
Stayed in May 2022
Family
13 review
5.0/5
Outstanding
Posted on Jun 13, 2022
Very decent hotel. Have pool and gym assess. Valet is 35 dollars. Restaurant at the hotel has great views. Room is clean and comfy. Would definitely recommend. Downsides are only small pool and somewhat noisy outside environment.
Kimberly Nolazco
Traditional King Room
Stayed in Apr 2022
Family
2 review
5.0/5
Outstanding
Posted on May 16, 2022
One of my best stays. Definitely returning to this hotel. Extremely clean and even robes are offer for your stay.
Guest User
Traditional King Room
Stayed in Apr 2022
Couples
1 review
5.0/5
Outstanding
Posted on May 15, 2022
Awesome amenities.
Zhangziyu
Two Double with Fireplace
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Very good. The service staff is very friendly. The house is clean and spacious. The breakfast is very generous. Bubba Gump shrimp is 100 meters away from the hotel. It was a pleasant surprise.