Monte-Carlo Bay Hotel & Resort

Monte-Carlo Bay Hotel & Resort Reviews

Monte-Carlo Bay Hotel & Resort

40 Av. Princesse Grace, Monaco City, 98000, MonacoView Hotel Details
Monte-Carlo Bay Hotel & Resort
Monte-Carlo Bay Hotel & ResortMonte-Carlo Bay Hotel & ResortMonte-Carlo Bay Hotel & Resort
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Monte-Carlo Bay Hotel & Resort Guest Reviews

4.4/5
Very Good
57 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(57)
Positive reviews(8)
Guest User
Deluxe Room With City View
Stayed in Jun 2024
Family
15 review
5.0/5
Outstanding
Posted on Sep 17, 2024
There is valet parking service, but it is charged. The restaurant service is good and the hotel location is easy to find, recommended.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your comment, we are happy to know that you liked our Hotel !We hope to have soon the pleasure of welcoming you again.Best regards,AgneseDuty Manager
Guest User
Exclusive Room With Sea View
Stayed in Sep 2024
Travel with friends
18 review
3.8/5
Good
Posted on Oct 18, 2024
The sea view is OK, but the service is very average.
Original TextTranslated by Google
Response from Property: Dear Guest,thank you for your comment : we are sorry to read, that the service provided was not up to your satisfaction.We assure you, that necessary actions will be undertaken in order to improve it .Nevertheless, we hope we will have the honor of welcoming you again in the next future !Kind regards,AgneseDuty Manager
RobertsSjutcs
Deluxe Room With Sea Side View
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Very nice hotel with great staff and service.
Original TextTranslated by Google
Response from Property: Dear RobertsSjutcs,We would like to extend our gratitude for your feedback. We look forward to welcoming you back in our hotel. Best regards,Arun Dhadwal,Duty Manager.
Wangwanggougoudaxia
Deluxe Room With City View
Stayed in Nov 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Very good resort hotel
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to thank you for your stay with us and look forward to welcoming you back soon. Best regards,Arun Dhadwal,Duty Manager.
Vincenzo chirico
Deluxe Room With City View
Stayed in Sep 2023
Couples
64 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Fabulous hotel, spacious and well furnished room, cleanliness and everything well taken care of!! Standard furnishings, the gem and the large and well-kept swimming pool. In short, quality/price is normal, 100 meters outside is the Lorvotto beach, so everything is perfect!
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Response from Property: Lord Chirico, First of all, thank you for choosing the Monte-Carlo Bay Hotel & Resort and for taking the time to send us your impressions. We are delighted to know that you had a good stay and that our service almost lived up to your expectations. While waiting for the pleasure of being able to welcome you back to the Monte-Carlo Bay Hotel & Resort as soon as possible, We send you our most sincere and cordial greetings. Willy Marechaux Duty Manager We are delighted to know that you had a good stay and that our service almost lived up to your expectations. While we await the pleasure of being able to welcome you back to the Monte-Carlo Bay Hotel & Resort as soon as possible, we send you our most sincere and cordial greetings. Willy Marechaux Duty Manager
Giacomino
Deluxe Room With Sea Side View
Stayed in May 2022
Couples
13 review
3.0/5
Posted on Jun 12, 2022
Bad attention to customers, undersized staff for the number of customers, in all services. Frontal assistance but not substantive, non-professional staff at check-in, initially the assigned room did not correspond to the one booked, after more than half an hour of discussion we were able to get the one paid in advance. The hotel has an excellent swimming pool. Cleaning to be reviewed, stained and even worn towels.
Original TextTranslated by Google
Response from Property: Dear Customer, Thank you for taking the time to share your experience and please accept our apologies if the quality of service was not up to our usual standard. Management will make the necessary improvements. Thank you. We remain however in the hope of having the honor of being able to welcome you again for an unforgettable stay with the quality of service you deserve. Best regards. Agnese Duty Manager