Sentrim Castle Royal Hotel

Sentrim Castle Royal Hotel Reviews

Sentrim Castle Royal Hotel

WMPC+X2F, Mombasa, 00100, KenyaView Hotel Details
Sentrim Castle Royal Hotel
Sentrim Castle Royal HotelSentrim Castle Royal HotelSentrim Castle Royal Hotel
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Sentrim Castle Royal Hotel Guest Reviews

4.1/5
Very Good
55 review
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(55)
Positive reviews(49)
Reviews with photos/video(4)
Friendly staff(5)
Negative reviews(2)
Guest User
Standard Twin Room
Stayed in May 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jun 30, 2024
It was a great place to stay in! Very friendly staff and good location! However, the internet might be very slow in the room so you might have to come out to the front to use it
Guest User
Standard Double Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Everthing was perfect
Guest User
Standard Double Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Great service
Anonymous User
Standard Double Room
Stayed in Oct 2024
Travel with friends
49 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The location of the hotel is right in the city, which is very convenient. There is a KFC, a post office and a supermarket within a three-minute walk. The staff are also very friendly and I highly recommend choosing this hotel with this rating.
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Baixianduguhuanghou
Standard Triple Room
Stayed in Sep 2024
Family
22 review
4.5/5
Great
Posted on Oct 6, 2024
The food in the restaurant on the first floor is very good, but you need to be a little patient. The triple room is very spacious and the location is very friendly for visiting the old town the next day.
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Amaerfeibuhuatiemuer
Standard Double Room
Stayed in Jul 2024
Business travelers
61 review
4.0/5
Very Good
Posted on Aug 17, 2024
Facilities: Good Sanitation: Good Environment: Good Service: Good The hotel is located in the city center and seems to have just been renovated.
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KIKOohuo
Standard Double Room
Stayed in Dec 2024
Couples
18 review
3.7/5
Posted on Jan 10, 2025
The sheets, quilt covers and pillowcases have been used many times. There is central air conditioning and a hair dryer. The facilities are average. There are no good hotels in the old city, so it's okay.
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Guest User
Standard Twin Room
Stayed in Aug 2024
Business travelers
7 review
3.0/5
Posted on Nov 25, 2024
It's average, the facilities are old.
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Guest User
Standard Twin Room
Stayed in Oct 2024
Business travelers
4 review
2.0/5
Posted on Jan 8, 2025
The room is big but old
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Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The waiter was very nice
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GRAND A
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 7, 2024
the food was good and i got a nice service from staff , good internet.. Thanks to cheff Dickson , thanks to lucy kimani was happy, good service at our conference hall, kibokoni. Also, the white color makes the hotel looks beautiful. thanks rahimu rahimu, great job you do. we are happy how you welcome us in your hotel. may God bless you . everything is great ☺️
Response from Property: Dear guest, Thank you for your kind words! We’re so happy to hear that you enjoyed the food, received great service, and appreciated the good internet. A special thank you to Chef Dickson and Lucy Kimani for their excellent service, and we’re glad the conference hall, Kibokoni, met your expectations. We’re also thrilled that you loved the hotel’s beautiful white color and that Rahimu’s warm welcome made a positive impression on you. We truly appreciate your feedback and your blessings. We look forward to welcoming you back soon! Warm regards, Sentrim Castle Royal Hotel.
Guest User
Stayed in Feb 2025
Business travelers
4.0/5
Very Good
Posted on Mar 13, 2025
The hotel offers convenient access to facilities within Mombasa town thus posting good experience for traveller on business or leisure. However, the television sets in the rooms are not connected to signal appart from channel that advertises the hotel.
Guest User
Stayed in Feb 2025
Other
4.0/5
Very Good
Posted on Mar 13, 2025
The workers are professionals and courteous. Food is great and variety. The juices were variety and tastes great. Bar services were great too. The room were clean and great Air conditioning. The bed well made and changed on time. Cleanliness is top notch. Keep it up
Guest User
Stayed in Feb 2025
Business travelers
5.0/5
Outstanding
Posted on Mar 11, 2025
Good location , friendly staff , great rooms , great food. A good view of the towns and, we'll conditioned rooms.Express laundry services are great , breakfast is served on time. The hotel is a heritage site therefore is in itself a tourist location
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 10, 2025
The services were excellent,has well groomed staff ,very responsive during our one day training. The food was very good and delicious.Keep up the good work hope to not only visit during business sessions but on a personal level and to receive the same services from the team.