To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(33)
Positive reviews(33)
Reviews with photos/video(8)
Friendly owner(13)
Awesome rooms(7)
Awesome stay(6)
Great location(4)
Guest User
Standard Double Or Twin Room
Stayed in Dec 2024
Solo travelers
3 review
4.5/5
Great
Posted on Dec 30, 2024
I am extremely grateful to the front desk staff who received me. Due to my hearing impairment, it was somewhat challenging for me to understand what was being said by non-native speakers through lip-reading. However, the hotel's front desk staff were very patient and meticulous in their service, doing an excellent job. They even personally showed me the way to ensure I fully understood. Even in the luxurious hotels I have stayed at, it is rare to find service staff who can pay such complete attention to these details. Although there were minor issues with the room's location and sound insulation, the hotel communicated proactively and had a very good attitude. I believe that the service attitude of a hotel is its most valuable asset.
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Very good location, very near to metro & trams, and many restaurants and shops. Free drinks n snacks at lobby is a sweet surprise for us especially we arrived the hotel in hot summer afternoon. Staffs are friendly and helpful. Strong recommended.
Guest User
Standard Double Or Twin Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 3, 2024
One of the best hotels I have stayed at. Very good service at all times of the day. Good unlimited food and drink options available
Guest User
Standard Double Or Twin Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Enthusiastic and kind staffs with excellent service. Safe and convenient location, you can go to the main tourist attractions within 30 mins walking. Internal equipment is also unforgettable that you can enjoy various food and drinks both in your room and bar for free! I will choose AXYHOTELS again if I will back to Milan! Thank you AXYHOTELS!
Guest User
Standard Double Or Twin Room
Stayed in Dec 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room is clean and hygienic, and it is a 15-minute walk from the central train station. The door downstairs is closed. You will be asked before check-in, and you can enter by swiping your card after check-in. It is very safe. Food and drinks in the room are all free. If you finish eating, you can go to the lounge to get them. They are all free. This is in stark contrast to the Domus Hotel in Rome where you have to pay for a bottle of water! I have a very good impression of their hotel 👍
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Guest User
Standard Double Or Twin Room
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Very good, worth recommending. There are free snacks and drinks at the front desk, as well as free dinner. If necessary, I will choose this hotel again.
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Anonymous User
Standard Double Or Twin Room
Stayed in Sep 2024
Couples
20 review
4.5/5
Great
Posted on Sep 12, 2024
The hotel's health, service and facilities are very complete. Bottled water, drinks and many snacks are provided for free. We are very satisfied. The only drawback is that it is far away from Milan Central Station and Milan Cathedral, which takes 25 minutes to walk. Or so. In addition, when we arrived at the hotel, we had to carry our luggage up the stairs to the first floor before taking the elevator up.
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Guest User
Junior Suite
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The environment and service of this hotel are very good. And the snacks and drinks for three meals a day are free, and Coke and water are also free. All drinks, snacks, and alcohol in the small refrigerator are free
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Mary_qiqiqiqi
Standard Double Or Twin Room
Stayed in Jan 2025
Travel with friends
51 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Great hotel. Free bread and drinks are provided when checking in. There are also free snacks and fruits in the evening. There are many kinds. There is a tram and subway station downstairs. It is very convenient to go anywhere!
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Zheming
Standard Double Or Twin Room
Stayed in May 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Jun 3, 2024
The geographical environment is pretty good. There are trams and subways nearby, which can quickly reach the city center. It is also a 20-minute walk. There are many Chinese and Asian restaurants nearby, and the taste is also good. The hotel opened last year. You need to swipe your card to enter the building, which gives you a full sense of security. However, the shower area in the bathroom is too small, and you can't even turn around and easily bump into the hardware.
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Guest User
Standard Double Or Twin Room
Stayed in Apr 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 12, 2024
This is the room I am most satisfied with. There is Chinese food just two minutes downstairs. The service attitude is very good. There are free drinks and snacks. The room is super quiet and has soundproof walls. The toiletries are also a super good brand. I like the scent very much.
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 16, 2024
It's very close to the Leaning Tower of Pisa. If you want to go to the Leaning Tower of Pisa, it's a great choice. But there is no elevator and you have to carry your heavy luggage upstairs.
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very new and very good hotel. Free water, drinks and snacks are always available in the lobby. The children are very happy. It is within walking distance to the train station. Opposite the hotel is a delicious seafood restaurant, and diagonally opposite is a Lanzhou ramen restaurant. It is very convenient
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Dupeiqijunlvbuwei
Junior Suite
Stayed in Jul 2024
Family
23 review
5.0/5
Outstanding
Posted on Jul 17, 2024
All drinks in the room are free. There is free food and drinks in the lobby 24 hours a day. This is the first time I have encountered this. Great
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Jul 25, 2024
Travel together and be happy together! The name sounds like it has a good story background, and the cultural expression is also expressed in the form of a hotel. Feel the life and your own way