Nhc MEX Centro Historico

Nhc MEX Centro Historico Reviews

Nhc MEX Centro Historico

C. de la Palma 42, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, Mexico City, Federal District, 06000, MexicoSee Hotel Details
Nhc MEX Centro Historico
Nhc MEX Centro HistoricoNhc MEX Centro HistoricoNhc MEX Centro Historico
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1 night

Guest Reviews

9.1/10
Great
55 review
Verified reviews
Location9.4
Amenities8.8
Service8.9
Cleanliness9.3
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All reviews(55)
Positive reviews(54)
Reviews with photos/video(18)
Great location(17)
Awesome stay(15)
Delicious breakfast(11)
Clean and tidy(10)
Great service(10)
Convenient location(10)
Negative reviews(1)
Anonymous User
Superior Room
Stayed in Jan 2025
Business traveler
23 review
10/10
Outstanding
Posted on Mar 24, 2025
Awesome . The facilities , the location just in the Mexico City the Church the shopping mall .
Response from Property: Dear guest,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Guest User
Superior Room
Stayed in Feb 2025
Business traveler
10 review
8.0/10
Very Good
Posted on Mar 21, 2025
Room is good , but the service is not good , asked for slippers need asking more than 3 times 😖
Response from Property: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are pleased to know that you enjoyed your stay and that we met your expectations.Please accept my sincere apologies for any inconvenience we may have caused you. As you may know, our Premium rooms include slippers, and you had a Superior room, which is a different category, but we have taken your comments into account to improve day by day and continue to provide you with a service that lives up to our standards, since one of our main promises is to make each guest feel special and appreciated.Thank you for choosing to stay with us. We look forward to the opportunity to welcome you again.Sincerely,Rebeca IzquierdoGuest Relations
Ahgus
Superior Room
Stayed in Dec 2024
Other
108 review
8.5/10
Very Good
Posted on Mar 18, 2025
I recommend reasonable price and decent area, worth it for overnight stay. Good front desk service too.
Response from Property: Dear Ahgus,Thank you for taking the time to share your recent experience with us.We appreciate your valuable rating. Please rest assured that we have shared your kind comments with the team and we will try even harder to meet your expectations, as one of our main promises is to make every guest feel special and appreciated.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you again.Best regards,Rebeca IzquierdoGuest Relations
Guest User
Premium Room
Stayed in Nov 2023
Business traveler
3 review
6.0/10
Posted on Dec 14, 2023
Over all stay was satisfactory . Break fast should have been better
Response from Property: Dear Guest,We are deeply sorry that your experience at our hotel was not satisfactory. I would like to apologize for not being able to meet your expectations regarding our standards during your recent stay.Please rest assured that we have shared your feedback with the team and will take action to correct the issues you experienced.We are committed to providing memorable experiences with exceptional service. Therefore, we hope to welcome you again and improve your experience soon.Thank you again for choosing to stay with us and for your time in sharing your comments.Sincerely,Oscar Flores AvilaFront Desk Manager
Guest User
Superior king Room
Stayed in Mar 2023
Solo traveler
9 review
8.0/10
Very Good
Posted on Jun 3, 2023
Right in the historical town, good place to stay for tourists. The room is a little bit small!
Response from Property: Dear guest,NH Collection Mexico City Centro Histórico is pleased to welcome you to our hotel, where you will always find your home!I have shared your opinion with our colleagues and they are very pleased to know that their work ends up satisfying clients as important as you and your guests.Thank you for your visit and we look forward to your visit!Rebeca IzquierdoFront Desk Agent
Guest User
Superior king Room
Stayed in Aug 2023
Family
4 review
10/10
Outstanding
Posted on Sep 29, 2023
A very nice hotel 🏨
Response from Property: Dear guest, NH Collection Mexico City Historic Center is pleased to welcome you to our hotel, where you will always find your home! I have shared your comments with our colleagues and we will continue to improve every day to provide you with better services. Thank you for visiting and we look forward to seeing you! Rebeca Izquierdo Front Desk Agent
Jenny.zhouxiaoyan
Superior Room
Stayed in Mar 2025
Business traveler
49 review
10/10
Outstanding
Posted on May 1, 2025
The location is super good. It takes 2 minutes to walk from 🏨 to Constitution Square. The room is very clean and the bed is very big, 2 meters wide. It was the most comfortable night of sleep since I moved here. It is only 10 kilometers to the international airport, and it takes 30 minutes by taxi. I will choose this hotel again next time I come 🏨
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Response from Property: Dear Jenny,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Anonymous User
Superior Room
Stayed in Feb 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Apr 5, 2025
The four-star hotel is generally satisfactory. The location is very, very good. Turn right and you will reach Constitution Square and the National Palace. You can walk to many scenic spots. The breakfast is quite rich, with unlimited supply of fruits, vegetables, juices and tacos. Although some rooms face the street, it is very quiet at night because it is in the city. Disadvantages: The water pressure in the bathroom is low, the water output is small, and the shower is not very pleasant.
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Response from Property: Dear guest, Thank you for taking a few moments to share your impressions of your recent experience with us. We appreciate your comments and are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue inspiring and motivating them to provide exceptional customer service. Also we appreciate you giving us the opportunity to continue improving based on your comments about the shower pressure. Thank you for choosing to stay with us. We look forward to welcoming you again soon. Sincerely, Rebeca Izquierdo Guest Relations
Guest User
Superior Room
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Mar 17, 2025
The room was clean, small but tidy. The front desk was professional. Constitution Square is right outside, so it's very convenient and safe to travel. There are also a lot of food!
Original TextTranslated by Google
Response from Property: Dear guestThank you for taking a few moments to share your impressions of your recent experience through our Satisfaction Survey.We appreciate your feedback and are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue to inspire and motivate them to provide exceptional customer serviceAlso we have taken your comments into account to improve day by day and continue to provide you with a service that lives up to our standards.Thank you for choosing to stay with us. We look forward to the opportunity to welcome you back soon.Sincerely,Rebeca IzquierdoGuest Relations
Guest User
Superior Room
Stayed in Nov 2024
Business traveler
49 review
10/10
Outstanding
Posted on Dec 18, 2024
Very good, the hotel service is very good, because the flight is midnight, after checking out, I stayed there until the evening. There is food in the restaurant downstairs, which is very good. It is very close to various attractions in the old city and can be walked.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Rebeca IzquierdoGuest Relations
Daxiongmaodeheiyanquan
Superior Room
Stayed in Apr 2025
Business traveler
102 review
9.5/10
Amazing
Posted on Jun 3, 2025
The room was very small and I always felt a bit cramped when I lived there. The land in the old town is limited. Breakfast was on the top floor, the presentation was very exquisite and the food was rich. The hotel is near Constitution Square, but there was a protest rally during my stay so I couldn't go anywhere.
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Response from Property: Dear Daxiongmaodeheiyanquan,Thank you so much for your excellent rating and for taking the time to share your experience.We are happy to know you enjoyed your stay with us. I have shared your kind words with the team to continue inspiring and motivating them to provide exceptional customer service.We also apologize for the inconvenience caused by the road closures and appreciate your understanding that this is beyond our control.We hope to have the pleasure of hosting you again in the future. Have a great day!Sincerely,Rebeca IzquierdoGuest Relations
Anonymous User
Premium Room
Stayed in Oct 2024
Solo traveler
10 review
9.5/10
Amazing
Posted on Nov 24, 2024
The room and bed were very comfortable, the breakfast was delicious, the shower and sink were very easy to use, and there was a large desk with a light, which I personally found very helpful.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Guest User
Superior Twin Room
Stayed in Jan 2025
Business traveler
5 review
7.5/10
Posted on Mar 14, 2025
The location is very good, very convenient for visiting various attractions. The breakfast is average.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your comments and we are pleased to know that you enjoyed your stay and that we met your expectations. For this reason, we're surprised by your rating. We hope you'll share with us any areas where we can improve so we can continue providing you with an extraordinary experience that meets our standards.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Rebeca IzquierdoGuest Relations
Guest User
Superior Room
Stayed in Jan 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Mar 11, 2025
The location is very good, in the center of the old city. There are police standing guard outside, which makes me feel safe. The breakfast is rich with freshly made Mexican specialties and coffee. The gym is great. After all, I dare not go out at night and can only work out. It is very convenient to wander around.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Diedaodexingfu
Superior Room
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Mar 7, 2025
The city center is very convenient but there is a lot of traffic. The hotel is a bit small
Original TextTranslated by Google
Response from Property: Dear Diedaodexingfu,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations