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Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(3221)
Positive reviews(3177)
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Delicious breakfast(613)
Near shopping area(309)
Convenient for shopping(301)
Friendly front desk staff(209)
Secluded lake view(132)
Elevator was OK(40)
Has rooms for families(23)
Negative reviews(44)
Guest User
Deluxe Lake-view Twin Room
Stayed in Mar 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Apr 13, 2025
Mengzi Hampton by Hilton - Staff at reception was helpful As we wish to have a snack before we check in, we were told to leave our luggage in a room on 1/F opposite to the reception counter on the right. It was done as said. When we return to the hotel in about 30 min, no one was there and we went into the room and get our luggage. Not much security there!?! Despite of this, attitude of staff is very good.
Breakfast in the hotel is excellent. Since we stayed there only 1 night, did not look into available facilities. Room and linen are clean. It would be better if there is a luggage rack in the room, then we did not have to put our suitcases on the little round coffee table and on the chair. As we are senior, it is very difficult for us to leave the suitcases on
the floor.
Yuanyang Huawowo - excellent location for sunrise over the tier fields. All is good; the 20-25 minutes walk from carpark to hotel is a bit challenging for senior. There is a built-in rack for suitcase. Breakfast is tasty, choice of western breakfast(eggs and toast) or local Chinese rice noodles. Staff is very efficient and cooperative. The toilet and sank area in the room is partitioned nicely, but lacking a little privacy as there is no door to the toilet.
Jianshui White Hotel - excellent location in Jianshui old town. Breakfast is healthy, bento box of corn, congee, vegetable and egg in addition to a bowl of local Chinese rice noodles. Again no luggage rack. Staff is attentive and efficient though.
Response from Property: 親愛的客人,首先,非常感謝您對蒙自南湖希爾頓歡朋酒店的反饋,您的意見對我們來説非常寶貴。首先想對您的不愉快表示最誠摯的歉意。我們深知這給您帶來的不便,對此我們深感愧疚。關於您提到的地毯問題,我們已經對員工進行了額外的培訓,確保今後不會再出現類似問題。您的滿意是我們最大的追求,我們承諾會持續改進,提供更好的服務。再次感謝您的寶貴意見,希望您能給我們一個改正的機會。期待您的再次光臨,我們在這裏等您,期待給您帶來一個温馨舒適的住宿體驗。祝您生活愉快!
Guest User
Cozy Double Room
Stayed in Jan 2025
Couple
47 review
10/10
Outstanding
Posted on Feb 23, 2025
Located right next to Lake South, together with surrounding restaurants and shopping opportunities. We requested two special services and they were done immediately. Clerks at from desk and for room service are very nice and helpful. Will return definitely.
Response from Property: Dear ~~ Thank you very much for your support and recognition of the hotel in all aspects, it is a pleasure to bring a wonderful time to your trip. Making every guest feel at home is the ultimate goal of our service. I hope you can continue to pay attention in the future and tell us more feelings and experiences when you stay in the future. Xiaopeng warmly looks forward to your visit again! I think of your happy little friend
Juan Stefano
Cozy Double Room
Stayed in Jan 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Mar 4, 2025
Next to mall. But smoking allowed everywhere
Room has cigatette smell
Response from Property: Dear guest, thank you very much for choosing our hotel and taking the time to leave feedback for us. We are deeply sorry to learn that there was a smoke smell in your room during your stay, which clearly fell short of the high quality accommodation experience we always strive for. We understand the inconvenience this has caused you and we deeply regret it. In response to the issue you reported, we immediately conducted an internal investigation and took the following measures to ensure that this does not happen again: Deep cleaning and ventilation of the room: We have arranged for a professional team to thoroughly clean and deeply ventilate the room to ensure that the smell of smoke is completely removed from all corners. We sincerely hope that you can give us a chance again and let us prove our change and improvement with practical actions. Once again, we would like to express our sincerest apologies for the inconvenience and thank you for your valuable comments on our work. We are always committed to providing you with a comfortable and pleasant stay and look forward to your visit again.
Valkyrie Lok
Deluxe Room (2 Beds)
Stayed in Mar 2023
Couple
159 review
10/10
Outstanding
Posted on May 17, 2023
Continue stay again for other attractions and local view,the weather was cozy compared to SOUTH EAST ASIA
Response from Property: Thank you for your five-star praise. Although we have met for a short time, I believe our story will become longer, which will make you feel comfortable and at ease. I also hope you can be happy every day in the future. Continue to write our happy friends story ------ waiting for your happy friends.
alexmayu
Cozy Double Room
Stayed in Nov 2022
Couple
12 review
10/10
Outstanding
Posted on Dec 30, 2022
the reception was very kind to upgrade me to a bigger room.
the guard on the ground was also very kind to offer me a parking space near hotel gate but I prefer the underground one.
all set up are very good and handy except 1 minor issue. The bath gel / shampoo / conditioner are in bottles mounted on the wall. You need use one hand to squeeze the soft plastic bottle and use another hand to receive underneath and this is not very convenient. furthermore you need some muscle to squeeze and the height is too tall for a kid. So suggest to us an electronic sensor dispenser or one hand operation dispenser.
Response from Property: Hee hee, thank you very much for your five-star praise of the hotel. During your short trip, we feel very honored to leave a good impression on you at Hilton Happy Friends Hotel. We are always looking for progress and never stop, thanks for your valuable comments and suggestions to the hotel. We will definitely make changes and adjustments. I hope you can choose our hotel again next time. The staff of the hotel is looking forward to your next stay at !
Bahaoxuanshou
Deluxe Lake-view Twin Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 21, 2025
I immediately commented as soon as I got home. It was indeed an excellent stay experience. The guy at the front desk took the initiative to help with the luggage, and the lady checked in and out quickly, which was trouble-free. She also took the initiative to inform me of the surrounding places to eat and play, and the hotel breakfast time. It was very professional. The hotel also thoughtfully marked the elevator location, which was very friendly for my first stay! They also gave me a small pomegranate pendant, a local specialty, which was very thoughtful♥️
Original TextTranslated by Google
Response from Property: 非常感謝客官對我們蒙自希爾頓酒店的滿意與肯定,做到讓客人滿意衹是我們的起點,驚喜和感動才是我們的目標,我們會不斷努力,繼續加油,期待您的下次入住,我們將會給您提供更多的貼心服務,同時也希望您可以將蒙自希爾頓酒店推薦給您更多的朋友,感激不盡!
Guest User
Superior Lake-view Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 19, 2025
This stay was a pleasant surprise! From the moment the lobby manager helped me with my luggage at the hotel entrance, to the entire check-in process and then to the room, I could feel the full sense of quality. The simple and elegant decoration style instantly made me relax. The business area also provides free printing, and the front desk staff is warm and thoughtful. I highly recommend it to everyone! [强][强][强]
Original TextTranslated by Google
Response from Property: 尊貴的客人,能得到您如此高的評價,我們倍感榮幸!感謝您對酒店認可與稱讚。酒店地處優越位置,就是希望能為您的出行提供便利,讓您快速抵達想去的地方。乾淨整潔的房間,高檔的洗漱用品,都是為了讓您住得舒心、安心。熱情周到的服務團隊,隔音出色的房間,更是我們精心打造的品質細節。您的強烈推薦是對我們最大的鼓勵,期待您再次下榻,我們定不負所望,為您帶來更多完美體驗!
Guest User
Cozy Double Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 8, 2025
The whole hotel is in good order from check-in to check-out, which makes people feel comfortable. I especially like that the manager Li and the girls at the front desk are very enthusiastic and gave small gifts, which is very heartwarming. I like them very much. The room is also very nice and you can see the lake. On the day of check-in, the front desk also arranged a high floor. I guess they must have been professionally trained. They are very professional and generous. The hotel should be far ahead in Mengzi. In short, this hotel is worth staying in. It’s a pity that I can’t stay for a few more days due to this trip. I will stay here next time [强][强][强]
Original TextTranslated by Google
Response from Property: 親愛的小朋客官,很感謝酒店以及前台小夥伴能夠得到您這麼高的評價,歡小朋好開森,用心將每件事做到極致,這是歡小朋認真的追求。歡朋衹想把最温暖、最安全、最舒適的服務留給每一位客人,成為您親愛的朋友,珍貴的記憶滿滿,這就是歡小朋的宗旨,就像喜歡您歡小朋就會待在您的身邊一樣,瞭解您的所有習慣並且會遷就您,這樣的花既有微笑,我們又有相遇,還有明天見面的重逢~~歡迎常回家看看
Anonymous User
Deluxe Parent-child Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 20, 2025
I have stayed at Hampton Inn several times, and I chose Hampton without hesitation when I came to Mengzi this time. The hotel services are quite complete, and the location is also good. You can eat at the mall next to it, or visit Nanhu Park. The front desk receptionists Xiaolu and Xiaoqing are very enthusiastic.
Original TextTranslated by Google
Response from Property: 親愛的賓客,非常開心看到您這麼用心的評價。擁有用心服務的員工,是小朋的幸運,擁有您這樣有心的賓客,是小朋的福氣。小朋一直致力於為每一位賓客都帶去優質的入住服務體驗,滿意衹是起點,驚喜和感動才是小朋的入住體驗。能夠變得簡單而不平凡,盼望您的旅途中,小朋能夠常伴。期待與您再次相遇,祝您生活愉快,事事順心!
Guest User
Cozy Double Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 7, 2025
When I first came to Mengzi for tourism, I chose to stay at the Hilton Mengzi Nanhu Hampton Hotel. The overall experience was great.
Facilities: The room facilities are very complete, and the bathroom is separated into dry and wet areas, which is very convenient to use. The location is in the business district, and there is a shopping mall downstairs, which is very convenient for buying things, but the sound insulation effect is very good, the layout of the room is also very warm, and the bed is comfortable, which is very suitable for relaxation.
Service: The hotel also provides a gym and free parking lot to meet the needs of different guests. The service at the front desk is also very enthusiastic and the attitude is very good. The hotel's breakfast is also very rich, and there are also Mengzi's special chrysanthemum rice noodles to enjoy
Hygiene: The room is very clean in all areas, from bedding to bathroom, so don't worry
Environment: The location is in the business district, there is a shopping mall downstairs, and Nanhu Park is just opposite. It takes a short walk to get there. It is suitable for experiencing local customs and customs. There are old ruins of Southwest Associated University around the lake to appreciate history
In general, I am very satisfied with the accommodation environment.
Original TextTranslated by Google
Response from Property: 感謝親如此支持小朋,並給予了好評,服務的本質就是用心,衹有用心去了解每一位客人的需求,才能做到每個細節的完善。再次感謝親的分享和入住體驗。您的一句表揚,一絲滿意,一份欣賞,便是小朋生命中的陽光,照亮了小朋不忘初心、砥礪前行的明天。期望與您的下次相遇!
Wendehekegaiyan
Superior Lake-view Queen Room
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 3, 2025
Environment: Right by the South Lake, there is a big shopping mall downstairs, it is very convenient for shopping, eating, drinking and visiting attractions, but you need to cross the lake to go to the Southwest Associated University Memorial Hall, which takes about 20 minutes to walk, not close
Service: The service is very good, the room type is upgraded for free, and the lake view room is indeed very beautiful
Facilities: All are very good, but the hotel has only two elevators, that is, you have to wait a little longer for the elevator during peak hours
Service: Miss Shen’s reception and housekeeper service are very good, very satisfied.
Original TextTranslated by Google
Response from Property: 親愛的歡友,感謝您對歡朋的肯定,您的肯定是對我們最大的支持!歡小朋很榮幸能得到您的滿分表揚,心裏感覺真是比嚐到蜂蜜還要甜,小朋會一如既往的保持着優質的服務哦~也感謝您將這份喜歡分享給大家,滿意衹是起點,在歡朋我們信奉客人是朋友,所以您在入住間的一切,我們都尤為的關心,節日期間人流量比較大,小朋也提前在電梯口放置指引牌,也非常感謝您對我們的理解,歡小朋一定會將更好的自己展現給您,一直陪在您的身邊,期待您常回家看看喲! —— 歡心的歡小朋
Guest User
Superior Lake-view Queen Room
Stayed in Mar 2025
Couple
14 review
9.5/10
Amazing
Posted on May 2, 2025
The front desk service was thoughtful, and the suite was upgraded. The room has a panoramic view of Nanhu Park. It is next to the commercial street and you can walk to the park.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客您好!感謝您選擇入住小朋家,不過此次沒能得到您的五星好評歡小朋心裏還是有點小小的遺憾,酒店坐落於蒙自市中心商圈南湖薈,面朝南湖公園,地理位置優越,交通便利,環境優美,房間設施設備都是國際化標準呢,住店還有免費的健身房,洗衣房,108款熱早餐使用喔,真的是物超所值呢!真誠的希望您再次到來,小朋一一帶您感受體驗喲!
Guest User
Deluxe Lake-view Twin Room
Stayed in Mar 2025
Family
11 review
8.5/10
Very Good
Posted on Apr 28, 2025
The hotel is in a prime location, facing Nanhu Lake and surrounded by large shopping malls. Shopping and eating are the best choices. After dinner, take a walk around Nanhu Park to feel the local life. Many attractions are around Nanhu Lake and can be reached in more than ten minutes on foot.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Xiaopeng's, but I still feel a little regretful that I didn't get your five-star praise this time. The hotel is located in Nanhuhui, the central business district of Mengzi City, facing Nanhu Park. It has a superior geographical location, convenient transportation, beautiful environment, and room facilities and equipment are all international standards. There is also a free gym, laundry room, and 108 hot breakfasts for guests staying at the hotel. It is really worth the money! Sincerely hope that you will come again, and Xiaopeng will take you to experience it one by one!
Qiongzhiyuyehuahua
Cozy Double Room
Stayed in Mar 2025
Traveling with friends
32 review
10/10
Outstanding
Posted on Apr 25, 2025
The experience of staying at Huanpeng is as good as ever, with complete hardware facilities, complete supporting facilities, and excellent quality supplies! The service level is constantly improving, I like it very much! The buffet in the morning is rich in variety and delicious!
Original TextTranslated by Google
Response from Property: 親愛的朋友,非常高興能收到您如此的肯定,歡小朋很是激動開心哦!我們接待的不僅僅是客人,更是來自遠方的朋友。“友善、可靠、關懷、周全”,是歡朋帶給客人的個性魅力,更是客人鍾情歡朋的原因,酒店坐落於蒙自市中心商圈南湖薈,面朝南湖公園,地理位置優越,交通便利,環境優美,房間設施設備都是國際化標準呢,住店還有免費的健身房,洗衣房,108款熱早餐使用喔,我們會努力做的越來越好,希望能有機會再次為您服務!
Guest User
Superior Lake-view Queen Room
Stayed in Mar 2025
Family
19 review
10/10
Outstanding
Posted on Apr 19, 2025
I went to southeast Yunnan with my friends and my elders. When we arrived in Mengzi, we chose Huanpeng. The hotel is relatively new, the room is clean, the location is very convenient, and the breakfast is quite rich. Because there are elderly people in the same group, the two rooms we booked are not only arranged in adjacent locations, but also upgraded to a lake view suite with better conditions. The hotel is downstairs in Mengzi's bustling business district, which is very convenient for eating and drinking. It is within walking distance to Pioneer Bookstore, the former site of Southwest Associated University, etc. When I left the hotel, I left a kettle power cord. After contacting the hotel, they quickly helped to send it by express. Thank you very much.
Original TextTranslated by Google
Response from Property: 能夠得到您這麼高的評價,歡小朋好開森,用心將每件事做到極致,這是歡小朋認真的追求。歡朋衹想把最温暖、最安全、最舒適的服務留給每一位客人,成為您親愛的朋友,珍貴的記憶滿滿,這就是歡小朋的宗旨,就像喜歡您歡小朋就會待在您的身邊一樣,瞭解您的所有習慣並且會遷就您,這樣的花既有微笑,我們又有相遇,還有明天見面的重逢~~超級開心的歡小朋