Lancemore Crossley St. Reviews

Nice location, very near to train station and restaurant. The shower gel smell good.

Had a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.

Loved the deluxe king room! Great location would definitely stay again!

The services are good and responsive. A small problem is that we need carry the lugguages for about 7 steps to the hotel entrance.

We had a fantastic two-night stay at Lancemore Crossley St. The location is perfect, right in the heart of the city with easy access to everything. The room was modern, comfortable, and super clean. We loved the attention to detail, and the staff were really friendly and welcoming. The atmosphere was relaxed yet chic. Highly recommend if you're looking for a stylish and convenient spot in Melbourne!

Great stay, friendly staff, convenient location and comfortable bed. There are minor improvements that can be made, for example, offering free water in the room. Overall, you won’t regret staying here.

We were assigned a wheelchair-accessible room, which we hadn’t requested. The room had a window that couldn't be opened, and unfortunately, people in the corridor on the other side could see into our room when the light was on. When we asked for a room change, a male staff told us there were no available rooms left. To make things worse, there was only one chair in the room, so if you wanted to eat, drink, or just sit down, the only option was the bed. The room was also very dusty, and overall, it wasn't a pleasant place to relax.

Great location and very nice hotel - great if you are going to a show - breakfast was nice and complimentary drinks was a nice surprise- staff were very friendly - will come back

Great location close to CBD and China Town. Modern interior design.

The hotel staff are helpful and friendly. They are responsive to guests requests.

Beautifully appointed room, well stocked mini bar with great selection of snacks and drinks, fabulous location on the edge of China Town and Melbournes theatres . Only small negative was that housekeeping didn't get round to servicing the room until about 17.00, which is far too late if you've returned from an all day outing and just want to relax, however I understand the hotel was short staffed and a quick call to reception soon got any issues resolved

Check in process could have been faster , considering it was boutique it took the receptionist a bit long to check me in considering I was a late arrival and the last person to check in . Room came with steps to get to Which wasn’t advised. Room was ok, bathroom was very large

Great location, very close to China town where you can find tons of restaurants open till midnight. No worries it's very quiet in the night. Staff are nice and helpful! Facilities are new. Love the BOSE speaker! Can't imagine how I could survive 7 nights without it... The only thing I felt a bit hard for me was the temperature in the room, around 21-22C in the night, a bit cold.

I stayed here for three days, I don’t think the hotel did housekeeping daily, one day when I was back the rubbish (I put it in the bag near the bin before I left) is not collected, another day the breakfast plate I ordered room service is not collected so I had to call the receptionist to collect, I forgot my ghd hair curler in the bathroom the first person answered my call from the hotel said she didn’t see it, the second person said he found my hair curler and will post it but didn’t post it until the next day so I had to call it, I discovered the hotel because their reputation and Instagram but I definitely will not stay here again.