Top 5-Star Hotels in Melaka Tengah

Had an incredible experience at this hotel! Our room was wonderfully spacious, perfect for our family's needs. What really stood out was their exceptional service. I mentioned my son's 2nd birthday and asked for simple decorations - they went above and beyond! The staff surprised us with beautiful decor and a special cake that made our little boy so happy. I was truly impressed by their thoughtfulness and attention to detail. The hotel's effort to make our celebration special showed their commitment to creating memorable stays for guests. Highly recommend for anyone looking for a hotel that goes the extra mile!

This is my second time to stay in this hotel, after a few year after I still choosing this hotel. So far everything still good for me just having some unpleasant experience need to feedback. Firstly, I’m booking this hotel room with 2 single bed, but after check at the counter they only can provide me one king-bed, I staying with my sister I tell that we want seperate bed room, at the end they give add in one additional portable bed in my room. So that I only can let me sister using the king size bed and I’m tall and big size guy using the portable bed for 2 night and make me very uncomfortable. Second, the hotel room like a signal blocking zone, our mobile phone 5g own data like very weak signal to receive in there, and the hotel WiFi provided by was more funny, some time appear some time disappear. Third. the room should doing some maintenance, some corner the wood is chip, in the bathroom the shower hanger is damage and the shower very dirty of water mark, please do a proper cleaning next time. Since it’s stated is a 4-5 stars hotel then should provide the worthy and value for customer spend the money.

I recently stayed at The Majestic Malacca, and it was truly a wonderful experience. The staff were incredibly attentive and friendly, going above and beyond to accommodate every request and need. Their warm hospitality made my stay all the more enjoyable. The room I stayed in was stunningly designed, with meticulous attention to detail that reflected the hotel’s unique charm and character. Every element seemed thoughtfully curated to create a luxurious and comfortable atmosphere. I absolutely loved my time at The Majestic Malacca and would not hesitate to return. This hotel will undoubtedly be my top choice whenever I visit Malacca again! Thank you so much for looking after us during our stay!!

Pros: Very refreshing welcome drink ginger ale BUT cold towel was smelly. Friendly frontdesk staffs. Beautiful hotel & great ambience. Room is spacious & clean. Cold & adjustable aircond with ceiling fan. Comfortable bed & pillows. Separate toilet, shower and bath tub; with bath salt & rubber duck. Free and covered parking, parking attendants even cleaning up your car windscreen for free. Free wifi. Complimentary in-room coffee makers & menu bar items. Satisfying breakfast buffet. No deposit required. Walking distance to Jonker Street & other nearby attractions. Quality herbal-smell toiletries. Cons: Arrived early but need to wait quite sometimes as room was not ready. Long lines at the front desk during my check-out. No bidet. Limited tv channels. Lousy noise when using water spray next to toilet.

I recently stayed at this hotel and had an overall pleasant experience, mainly due to the very friendly and welcoming staff. However, I would rate my stay 6/10, as there are several areas that need improvement. Swimming Pool Experience: While we respected the rule of wearing swimming caps, the caps provided were reused, still wet, and had an unpleasant smell. This was quite unhygienic and should be addressed. Towel Policy: We were required to register when entering the pool, which was fine. However, the restriction on bringing the towel back to the hotel room was inconvenient, as we had to return it while still wet. Facility Access Issues: The Kids' Room and Gym were inaccessible as our access card did not work, no hotel staff inside as well. This was frustrating since we were unable to use these amenities. Renovation Disturbance: The hotel was surrounded by renovation noises, which made it difficult to fully relax during our stay.

It’s a relatively nice hotel so everything is pretty clean and well-maintained. The service was great as everyone we met served with a smile. They also helped us to arrange for late checkout for 3 rooms so we really appreciate the flexibility. I only noticed the shuttle service to some malls towards the end of our stay though. Would be nice to mention this when we check in. Nevertheless, the location is near Jonker Walk yet not too jammed up so if that remains the way during CNY, we might choose to stay her again for our yearly CNY visits! Ps. It would have been a nice gesture to offer a complimentary dessert/cake/drinks as we mentioned we’re here for our wedding.

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

I had an overnight trip with parents during CNY period. It is very fabulous and wonderful service from the hotel. This is my first time to stay. Definitely paying such fee is worth it as their service quality is very great. Of course facility there also can satisfy me well. I like their shower system as well. Quite nice and comfortable. I definitely will pay for next stay again if have chance of coming to Malacca.

Cons: The rooms are outdated. The carpet smells. The beds are ok. Some parts of the rooms are really dirty even with cobwebs (see photos). The balcony floor is filthy and not maintained. Staff are ok, but other than one male reception, the rest are not friendly. They are not rude, just not welcoming and friendly as how someone facing customers should be. The housekeeping team: On two occasions, they just opened our room without knocking, and it was still before check-out time. This is a serious issue. The aircond was leaking, and no one came to fix it after reporting it. The pool is small, and no pool towel is provided. The hotel also charges Rm5 if you ask for an extra towel. Insane! Pros: The hotel looks nice from the outside, and so does the lobby. The 3 bedroom apartment is huge. The room service food is affordable compared to other hotels.

The apartments are near the hotel by Hilton, the reception is run down, but the apartments are clean and big. I was alone with my husband, but we booked for a 2 room apartment so we can have 2 bathrooms, and to have big space. We are happy with our choosing. Great view, in walking distance from the Red Square city center (1.2km), tge pool is big and tgey have enough chairs to stay and be lazy there.