Hotel Fine Garden Matsuyama Reviews

Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed the design of our hotel building and found it convenient to enter from any side of the parking lot. We're also glad to hear that our room signage made it easy for you to locate your room upon check-in.At our hotel, we strive to provide our guests with a comfortable and convenient experience, so it's great to hear that you found everything you needed inside the room to make your stay enjoyable. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Response from Property: Thank you for your positive feedback! We’re delighted to hear that you enjoyed our spacious rooms, good service, and amenities. We’re also pleased that you found the free parking to be a valuable addition to your stay. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know. We look forward to welcoming you back!

Response from Property: Thank you for your feedback. We're glad to hear that you found the room spacious. We apologize for any inconvenience regarding the distance to Shanxi Station. We understand that walking in the summer heat can be tiring. If you need assistance with transportation or have any other requests, please feel free to let us know. We’re here to help make your stay as comfortable as possible.

Response from Property: Thank you very much for your feedback. We are delighted to hear that you found our establishment to be a good value for the price. At our hotel, we strive to provide a comfortable and pleasant experience for all our guests, balancing quality and affordability.Should you have any specific suggestions or areas where you believe we can improve, we would love to hear them. Your insights are invaluable in helping us enhance our services.We look forward to welcoming you back in the future and providing an even better stay.

Response from Property: Dear guest,Thank you very much for your feedback and for choosing to stay with us. We are delighted to hear that you enjoyed the spacious room with a queen-size bed and the various amenities provided, including the microwave, refrigerator, TV, massage chair, and the Jacuzzi with a TV.We sincerely apologize for the disturbance caused by the noise from the window moving with the wind. We understand how important a good night's sleep is, and we regret any inconvenience this may have caused you. Please know that we take your feedback seriously, and we will investigate the issue to ensure a more comfortable experience for our guests in the future.We appreciate your understanding and hope that, despite this inconvenience, you were able to enjoy the other aspects of your stay. If there is anything else we can do to make it right or if you have any further feedback, please feel free to let us know.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an even better experience.Sincerely,

Response from Property: Dear guestThank you for choosing to stay with us, and for taking the time to share your feedback. We appreciate your continued patronage.We apologize if the location seemed a bit unclear, and we assure you that we are actively looking into ways to improve accessibility.We're glad you had a comfortable stay.Our team is committed to making every guest experience memorable, and we value your input as it helps us enhance our services. If you have any further suggestions or questions, please feel free to reach out. We look forward to welcoming you back for another enjoyable stay.Warm regards