Masai Hotels with Airport pickup service

I booked a deluxe king room. Soo comfortable for 2 kids and parents. So clean.. the facilities are complete. There is a buffet. there is a clean swimming pool for children.

Nothing is worth mentioning other than the service. The room was ok just for 1 night stay but the toilet meh, the room was quite dark too. We asked for high floor but got a lvl 2 instead. But service was still good for the reception very polite just a pity the room feels like a backpacking hotel.

All was good except that the toilet drainage was smelly and our aircon cover was open for some reason. Didn't stop the aircon from working perfectly hence we did not request for them to close the lid. Still a smooth 3D2N stay and receptionists were friendly to assist when we accidentally left our card in the room. The breakfast area and choices were beyond expectation.

Service was great and friendly. Location very strategic especially got a lot of food place surrounding areas. Room was okay and manageable.

Convenient place, have a lot food store and massage store nearby. Just walking distance can eat Lok Lok.

Utk budget travellers ok la. Bilik agak kecil. Plug hanya 1. Cadar dan sarung bantal agak lusuh. Tuala mandi yg diberi koyak. Sarapan pagi disediakan.Boleh pilih tetapi hanya satu seorang sbb dihidangkan berdasarkan piliha . Bukan buffet. Ada pilihan nasi lemak,mee kari, oat,roti dan mushroom soup.Air teh atau kopi.

Arrived at the hotel at 4pm and check in process was smooth. Given bag of remote control tv and aircond. Wifi was good. Put deposit rm50. Room smell good bedsheet was clean. But the bathroom door cannot close. But its okay because i just stay for one night. The aircond was good but i dont know how to use the tv 🤣. Many mamak restaurant nearby and close to AEON. Checkout process smooth and return deposit. Tq to receiptionist.

The hotel is good clean and silent good for rest and and short stop. But the things I don't like is the front desk customer service. Aiyoo she even not greet at me and not look at me when I'm arrive at the desk. And I need to call her many times to tell her Im coming for my booking.

i tell only that the hotel was very clean and beoutefull.i am very happy to leave here