No.9 Zhongsu Street, Manzhouli, Inner Mongolia, 021400, ChinaView Hotel Details
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Manzhouli Grand Hotel Guest Reviews
4.8/5
Excellent
1254 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1254)
Positive reviews(1237)
Reviews with photos/video(375)
Delicious breakfast(187)
Convenient for shopping(148)
Loved the night views(72)
Friendly front desk staff(65)
Parking difficult(52)
Located downtown(52)
Excellent afternoon tea(50)
Nice toiletries(19)
Negative reviews(17)
net_t
Business Double Room
Stayed in Jan 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The room was very clean. The hotel front desk staff and cleaning staff were very nice, they were very kind.
Response from Property: [Located in the core business district] [Overlooking the city night view] [8 kilometers away from the National Gate Scenic Area] [7 kilometers away from the Matryoshka Scenic Area] Dear guests, we are very honored to receive your recognition of our environment and services. We will continue to maintain high-quality services. Thank you for sharing this love with everyone. We regard everything from the heart as our goal and motivation. We are particularly concerned about everything during your stay. We sincerely look forward to your visit again!
ANTON SHUMEEV
Business Double Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Great ,clean rooms.Very friendly staff,quick check in.Nice interior ever all.Definitely recommend to stay
Response from Property: Dear guest,
Thank you very much for choosing our hotel and sharing your valuable accommodation experience. We are honored and pleased to learn that you have given high praise to our room hygiene, staff service attitude, check-in efficiency and interior decoration.
Your satisfaction is the driving force for our continuous pursuit of excellent service. We have been committed to providing every guest with a warm, comfortable and efficient accommodation experience, and your positive feedback is the greatest affirmation of our efforts.
Thank you again for your strong recommendation, and we look forward to continuing to provide you with high-quality services and unforgettable accommodation experiences in the future. If you have any needs or suggestions during your next stay, please feel free to let our staff know, and we will serve you wholeheartedly.
I wish you all the best and look forward to seeing you again!
aagi
Business Double Room
Stayed in Oct 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Nov 7, 2024
made a reservation at the Manchurian Grand Hotel. There is a gym on the 4th floor, but it was a lie that it was free for those staying at the hotel, and they demanded to pay 50 yuan to get in. I was charged 100 yuan when I was picked up from the plane and delivered.
Response from Property: Dear guests, the free gym at Manzhouli Hotel is on the 23rd floor, and the paid gym in the mall is on the fourth floor. There is a service official sign in the hotel elevator. All the hotel staff look forward to your visit again!
Ctty
Business Double Room
Stayed in Mar 2024
Travel with friends
3 review
3.2/5
Posted on Apr 30, 2024
Location is great. Easy access to supermarkets. But breakfast was not much to choose between vegetables and bakeries.
Response from Property: [Located in the core business district] [Overlooking the city night view] [8 km from the National Gate Scenic Area] [Free welcome fruit] [7 km from the Matryoshka Scenic Area] Dear guests, we are very sorry that you did not have a perfect stay experience. In response to your questions, the hotel has instructed the catering department to study and adjust the taste and variety of breakfast. The catering department will strive to cook dishes that suit the public's taste. Thank you again for your valuable suggestions, which will help the hotel develop faster. All the hotel staff look forward to your visit again!
Francisco Jiang
Business Queen Room
Stayed in Nov 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The manager who checked me in on the afternoon of the 12th was friendly and enthusiastic, and took the initiative to upgrade my room! The interior of the guest room is exotic, with the old Russian architectural style, elegant atmosphere without losing modern fashion! On the second day of my stay, the hotel also gave me a complimentary fruit, which is also good! One thing that could be improved is that the temperature of the shower water in the restroom needs to be raised, I had turned it up to the maximum and it still didn't work. All in all, I highly recommend this hotel and hope to stay there again next time I am in Manzhouli and continue to be treated like a home away from home!
感谢12号下午为我办理入住的美女经理友善热情,主动为我升级客房!客房内部独具异域风情,有老式俄罗斯的建筑风格,典雅大气不失现代时尚!入住第二天,酒店也赠送了水果,这点也不错!值得改进的是,洗手间淋浴水温需要提高,我已经调至最高,仍不适应。总之,我高度推荐该酒店,希望下次来满洲里依旧能入住,并继续得到宾至如归的服务!
Response from Property: [Overlooking the city night view] [8 km from the National Gate Scenic Area] [7 km from the Matryoshka Scenic Area] [Free welcome fruit] [Located in the core business district] Dear guests, you have a unique vision. Manzhouli Hotel is located in the city center, with the century-old Sino-Soviet Pedestrian Street in front of it. The bustling streets and a wide variety of Russian goods make people linger. Manzhouli Hotel is a landmark building in this city. The design of the guest rooms in the store, as well as cups, carpets and other supplies are all from Moscow. And each room is a landscape room, with a bird's eye view of the gorgeous city night view and a distant view of the Sino-Russian border. The old photos of Manzhouli and old Russian objects collected in the store witness the vicissitudes of the century-old history of the border town of Manzhouli, and some have become orphans. All the staff of the hotel look forward to your visit again!
Quek Cher Yong
Business Double Room
Stayed in Apr 2024
Couples
2 review
4.0/5
Very Good
Posted on May 28, 2024
Hotel is at the Zhongsu Jinjie pedestrian street. Easy to travel to the popular places of attractions.
Response from Property: 【位於核心商圈】【俯瞰城市夜景】【距國門景區8公里】【免費歡迎水果】【距套娃景區7公里】尊敬的賓客您好,能看出您是喜歡滿洲里大飯店的喲,沒有給我們5分鼓勵是怕我們驕傲嗎?用心服務、不斷提升客人的入住體驗感是酒店的服務宗旨。希望您再次光臨感受酒店的超值服務並給予5分鼓勵。
Guest User
Business Queen Room
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 16, 2024
location is good. Near to shops and supermarkets. easy to go to the train station. Staff at hotel friendly and competent.
Response from Property: [Located in the core business district] [Overlooking the city night view] [Free welcome fruit] [8 km from the National Gate Scenic Area] [7 km from the Matryoshka Scenic Area] Dear guests, we can see that you like Manzhouli Hotel. Are you afraid that we will be proud if you don’t give us 5 points of encouragement? The hotel’s service tenet is to serve with heart and continuously improve the guests’ stay experience. I hope you will come again to experience the hotel’s super value service and give 5 points of encouragement.
DECHATHORN
Business Queen Room
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Room equipment good, clean, location in city center
Response from Property: 【位於核心商圈】【俯瞰城市夜景】【距國門景區8公里】【距套娃景區7公里】【免費歡迎水果】尊敬的賓客你的眼光真是獨到。滿洲里大飯店坐落於市中心,門前就是百年歷史--中蘇步行街。繁華的街道、琳琅滿目的各色俄羅斯商品,讓人流連忘返。滿洲里大飯店是這座城市地標建築,店內客房的設計以及杯具、地毯等用品都是來自於莫斯科。且每間客房均為景觀房,可鳥瞰絢爛的城市夜景、可遠眺中俄邊境線。店內收藏的滿洲里老照片和俄羅斯老物件見證着滿洲裡邊陲小鎮的百年歷史滄桑,有的已成孤品。酒店全體員工期待您的再次光臨!
Guest User
Business Queen Room
Stayed in Feb 2025
Couples
12 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The room type was upgraded for free. Although the room is not large, it is exquisite and thoughtful everywhere. The sanitary conditions are very good. The color of the room and the texture of the furniture are very attractive. The quality of slippers, toothbrushes and toiletries is particularly good. Free yogurt and fruit every day, breakfast is very good. Staying in a hotel of this quality at a low price during the off-season is great value for money!
Original TextTranslated by Google
6/10
Response from Property: 【免費歡迎水果】【位於核心商圈】【俯瞰城市夜景】【距國門景區8公里】【距套娃景區7公里】尊敬的賓客,我們非常榮幸得到您對我們環境及服務的認可,我們會一如既往的保持着優質服務哦,也感謝您將這份喜歡分享給大家,我們將一切從心出發視為我們的目標和動力,你在入住期間的一切我們都尤為關心.衷心期待您的再次光臨!
إبراهيم
Business Double Room
Stayed in Jan 2025
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The room is very large and spacious, with complete facilities and convenient transportation. The night view is even more beautiful at night
Original TextTranslated by Google
Response from Property: [Located in the core business district] [Overlooking the city night view] [8 kilometers away from the National Gate Scenic Area] [7 kilometers away from the Matryoshka Scenic Area] Dear guests, we are very honored to receive your recognition of our environment and services. We will continue to maintain high-quality services. Thank you for sharing this love with everyone. We regard everything from the heart as our goal and motivation. We are particularly concerned about everything during your stay. We sincerely look forward to your visit again!
Guest User
Business Double Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Very comfortable, the room facilities are very warm, the hygiene is good, the heating temperature is suitable, the supplies are high-quality, and yogurt, coffee and tea are specially prepared and taste good 😌
Original TextTranslated by Google
Response from Property: 尊敬的賓客:房間配套設施的温馨、衞生的高標準、取暖温度的適宜,以及備品的高檔次,這些都是我們一直以來努力的方向和追求的目標。我們很高興能夠為您提供一個舒適、乾淨且貼心的住宿環境,讓您的旅途更加輕鬆愉快。感謝您的信任和支持,您的評價不僅是對我們工作的肯定,更是對我們未來發展的鞭策。我們將繼續秉承“以客為尊”的服務理念,不斷提升服務質量,為您和每一位賓客提供更加優質的住宿體驗。期待在未來的日子裏,您能再次光臨我們的酒店,與我們共同分享更多的美好時光。祝您旅途愉快,生活幸福!
Guest User
Russian Style Family Room
Stayed in Jan 2025
Family
37 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The price is very affordable in the off-season. The Russian-style room is very beautiful. The two bedrooms are spacious for a family of four. It is very convenient to go shopping on Zhongsujin Street downstairs. The famous Lubrici Russian restaurant is less than 100 meters away. I wanted to book the Matryoshka Hotel with my baby, but the location was too remote, the hotel was messy, and the facilities were a bit old. Later, I went to see it specifically, and it turned out to be the right choice.
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you very much for choosing our hotel and leaving such a detailed and valuable review. We are very pleased to learn that you enjoyed the affordable price during the off-season and were satisfied with the beautiful design and spacious space of our Russian room. The convenient shopping environment of Zhongsujin Street downstairs and the close proximity to the famous Lubrici Russian restaurant next door are indeed great conveniences for our guests. We are very happy to provide you with such a superior location to make your trip more relaxing and enjoyable. As for the other hotels you mentioned, we are well aware of the importance of location, environment and facilities to the guest experience, so we have been committed to providing a clean, comfortable and well-maintained accommodation environment. We are very proud to hear that you affirm our hotel and think that it is the right choice. Thank you again for your trust and support, and look forward to serving you again in the future.
Yibenjiushu60
Business Double Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very satisfied. Excellent service, free 2 boxes of yogurt, 6 bottles of mineral water, extended check-out until 2pm. Nice environment, modern decoration, very warm feeling, many ancient buildings, very cultural atmosphere. The breakfast is very good and rich, 220 yuan room includes breakfast for 2 people. The bathroom is divided into dry and wet areas, very clean, sufficient water and comfortable water temperature.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對我們服務的認可,從贈送酸奶與礦泉水的小小心意,到延期退房的貼心安排,每一項都是我們希望能為您的旅途增添一份舒適與便利的嘗試。看到這些細微之處能夠得到您的讚賞,我們感到無比欣慰。關於酒店的環境與裝修,我們一直致力於在傳統與現代之間找到完美的平衡點,既保留古建築的歷史韻味,又融入現代生活的便捷與舒適。您的“温馨”二字,正是對我們努力的最大肯定。再次感謝您的選擇與肯定,滿洲里飯店將繼續秉承“賓客至上,服務第一”的宗旨,不斷提升服務質量,努力成為您旅途中最温馨的港灣。期待您的再次光臨,讓我們有機會再次為您打造難忘的住宿體驗!
Shuaiqidexinjiachuan
Russian View Double Bed Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The room type is very satisfactory, very distinctive, and very comfortable to stay in. The service staff Hu Qiuying on the floor is warm and thoughtful, attentive, and has a very good service attitude. I am very satisfied. The lady at the front desk is also very enthusiastic and helped me solve the difficulties! This hotel is very good and I will come here again next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您選擇我們酒店,並抽出寶貴的時間為我們留下如此詳細且充滿讚譽的反饋。得知您對我們的房型設計感到非常滿意,並享受到了一段舒適的住宿體驗,我們深感榮幸。這正是我們不斷努力提升服務質量與住宿環境的目標所在。胡秋穎作為我們樓層的服務人員,她的熱情周到和細心服務得到了您的認可,我們感到非常高興。她的工作態度正是我們酒店服務理念——“以客為尊,用心服務”的生動體現。同時,也感謝您對前台小姐姐的讚揚,她的熱情幫助解決了您的困難,這也是我們酒店團隊共同努力的成果。您的滿意是對我們最大的鼓勵和肯定。我們承諾,將繼續秉承高品質的服務標準,為每一位賓客提供更加温馨、舒適的住宿體驗。期待在未來的日子裏,您能再次光臨我們酒店,感受我們不斷進步的服務和環境。再次感謝您的支持與信賴,祝您生活愉快,萬事如意!
Guest User
Business Double Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The reception was warm and decent, and the room type was upgraded free of charge. The room was very clean and the bedding was very comfortable. The location of the hotel is very convenient, right next to Zhongsujin Street, with Russian specialty and souvenir shops on both sides, suitable for running and shopping.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,'接待熱情得體",這正是我們團隊一直以來的服務宗旨。我們深知,每一位賓客的入住體驗都至關重要,因此我們在接待上始終保持着專業與熱情,力求為賓客留下深刻的印象。滿洲里大飯店位於核心商圈--中蘇步行街上,這正是我們酒店的一大優勢,中蘇金街兩邊都是俄羅斯特產和紀念品商店,不僅為賓客提供了豐富的購物選擇,還方便賓客在閑暇之餘逛街、跑步,感受當地的獨特風情。再次感謝您的入住體驗與寶貴意見!我們深知,每一位賓客的滿意都是對我們最大的鼓勵和肯定。未來,我們將繼續秉承“以客為尊”的服務理念,不斷提升服務質量與住宿體驗,為您和其他賓客提供更加難忘的住宿經歷。