Eden Resort and Suites, BW Premier Collection Reviews

Our family booked a stay last April 2023, so it was only natural to book this venue for our April 2024 PA trip. We were disappointed in the condition of the room because both closet doors were broken perhaps by the previous occupant. The photos tell the story and the front desk. The other issue involved the loud noise in the hallway made by unsupervised children going to or coming from the pool area around 8:45 ish.

It was a great hotel with great service! The food was good. I thought the cheesecake was very expensive and it was only a small slice. Other then that everything was wonderful.

I booked this hotel through Trip.com via a Google search. When I went to the hotel, they said they did not receive the confirmation. The next morning I was charged by both the hotel and trip.com. I was double charged. And the hotel tries to call and get things straightened out Trip.com pushes them away no help. When I call I get the same thing. I need my money back. You're stealing it. I am told it was done through another vendor or something. That's not my problem. I am the customer I paid through you. Take care of it please, so I can use your service again .

it was so so. no hair dryer. will not stay there again. different from photos

It was amazing and convenient

The hotel is large, the location is convenient, and the facilities are old

Overall good 👌