Novotel Brussels Airport

Novotel Brussels Airport Reviews

Novotel Brussels Airport

Da Vincilaan (Brussels BE, Bedrijvenzone Machelen Cargo 25, Machelen, Flemish Brabant, 1831, BelgiumSee Hotel Details
Novotel Brussels Airport
Novotel Brussels AirportNovotel Brussels AirportNovotel Brussels Airport
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1 night

Guest Reviews

8.7/10
Very Good
126 review
Verified reviews
Location8.8
Amenities8.5
Service8.6
Cleanliness8.8
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All reviews(126)
Positive reviews(118)
Reviews with photos/video(19)
Offers pick-up/drop-offs(38)
Great service(35)
Close to airport(29)
Awesome stay(26)
Easy to get around(22)
Awesome rooms(21)
Convenient location(19)
Delicious breakfast(9)
Negative reviews(8)
Stanna
Superior Room With Double Bed
Stayed in Mar 2025
Couple
26 review
7.0/10
Posted on Apr 7, 2025
The hotel facilities are not new but we'll maintained. Rooms are small. Bed is quite comfortable except pillows which are hard and lumpy. Towels a bit worn but clean. The most problem for late arrival is that shuttle bus works till 23.30, and there are no convenient way for pedestrian from the airport. A taxi costs 20 Euro for just 3 minutes drive.
Guest User
Superior Room With Double Bed
Stayed in Apr 2025
Couple
2 review
9.0/10
Great
Posted on Jun 1, 2025
The only issue is that it is not accessible with normal transport card. You need to pay separately for the airport bus to get there which is 3 euros ticket each time. Rest is good.
JHOSEP HUAMAN
Superior Room With 1 Double Bed And Sofa
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on Apr 21, 2025
beautiful place near the hotel. do not go there by walking, take a taxi or the bus and they will left you in front of the hotel the personal helped me a lot with last time booking
Guest User
Superior Room With Double Bed
Stayed in May 2025
Business traveler
1 review
6.5/10
Posted on Jun 17, 2025
It was just a normal room, good enough to sleep a night. the breakfast was ok.,
Shu
Superior Room With Double Bed
Stayed in Jun 2025
Business traveler
5 review
5.0/10
Posted on Jul 7, 2025
They have never replied to my emails. I even sent a reminder too.
Guest User
Superior Room With Double Bed
Stayed in Jan 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Mar 5, 2025
Room is clean and big. Shuttle bus direct from airport. Booked the breakfast buffet and there was a variety of food.
Guest User
Superior Room With 1 Double Bed And Sofa
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 22, 2025
Its very pleasure for us but very far from city centre thanks for everything
nisanat nimmansoontorn
Superior Room With Double Bed
Stayed in Dec 2024
Solo traveler
6 review
9.0/10
Great
Posted on Jan 7, 2025
Perfect location as airport hotel. Very convenience coz hv free shuttle bus transfer every 30 mins and only 5 mins to arr brussels airport.  Room is not new or modern but cozy & delightful.  Bathroom is big separated bathroom & toilet. And hv bathtub. Amenities has only primary things (not shower cap / lotion etc)
Taryn
Superior Room With 1 Double Bed And Sofa
Stayed in Dec 2024
Solo traveler
45 review
10/10
Outstanding
Posted on Jan 3, 2025
Perfect hotel close to the airport for a quick sleep, shower and back on a plane. The room was spacious with a couch and lovely shower. It has a free shuttle bus to and from the airport and when I emailed them to ask where to find the bus, they emailed me back within minutes. Only problem I had was the pillows. They feel a bit lumpy. But otherwise a great hotel with a good breakfast and friendly staff.
Guest User
Superior Premium Room With Double Bed And Two Sofas
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 14, 2025
Perfect stay in all category! We loved staying here!
Guest User
Superior Room With Double Bed
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 8, 2025
Great option for a long layover with free shuttle bus every 3min.
JENEFFER PAOLA
Superior Room With 1 Double Bed And Sofa
Stayed in May 2024
Couple
40 review
10/10
Outstanding
Posted on Jun 7, 2024
Good location , the shuttle bus works every 20 or 30 min , very good .. good service . Good breakfast. I can booked again .
nicoleTheTraveller
Superior Room With 1 Double Bed And Sofa
Stayed in Mar 2024
Family
4 review
9.5/10
Amazing
Posted on May 3, 2024
Convenient location with free airport shuttle bus. Bus is big and can fit many people and luggage. Rooms are quite dated though, but still ok since it is just for 1 night
busy teachin
Superior Room With 1 Double Bed And Sofa
Stayed in Jun 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Jul 14, 2024
I asked for late check-out and reception was very accommodating. The room is big and the beds comfy. The view from the courtyard was surprising. Often hotel airports have very industrial views but from my large windows I could see the grassy courtyard, and Flemish houses bathed in evening sunlight. Nice. !
Eckhard K
Superior Room With 1 Double Bed And Sofa
Stayed in Jun 2024
Business traveler
14 review
5.5/10
Posted on Jul 8, 2024
You cannot really walk to this hotel (it takes over 30min along highway -likevairport roads and through a reasonably nice residential area). If you take a taxi anyway, better choose a hotel in a nicer part of Brussels or closer to your destination. - I read in some reviews that walking was possible and booked it therefore to have an easy accommodation after arriving by flight at Brussels airport around 22:30. Wrong. I ruined my shoes on the bad roads. Check-in is as incredibly slow, retyping everything that I entered already during the booking process, as always in accor hotels, staff was very friendly but did not even find glue for my shoes, bar was closed after 23, only sweets and soft drinks could have been purchased in the so-called Boutique Gourmande. My single room booked at a ridiculously expensive rate was crammed with four beds (double bed and unfolded sofa with 2 mattresses and bedding) almost no space to use the desk. Only one coffee pad, though, for the Nespresso machine (and 1 decaf) so they had time to remove the unpaid coffee pads but not the unwanted hyperbedding. There are so beautiful hotels or Airbnbs in downtown Brussels. This here is only for Belgian families who want to leave their car over vacation in the hotel garage (I do hope they offer that service at least but have not confirmed).