Happy Family Hotel

Happy Family Hotel Reviews

Happy Family Hotel

4 Nanwan Alley, Macau, Macau Peninsula, Macau, ChinaView Hotel Details
Happy Family Hotel
Happy Family HotelHappy Family HotelHappy Family Hotel
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Happy Family Hotel Guest Reviews

4/5
Very Good
491 review
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness4.1
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All reviews(491)
Positive reviews(431)
Reviews with photos/video(73)
Easy to get around(33)
Great value for money(25)
Small room size(17)
Convenient for shopping(9)
Friendly front desk staff(8)
Located downtown(6)
Perfect for business trips(5)
Clean bathrooms(3)
Negative reviews(60)
Engin Kahyaoglu
Standard Double Room
Stayed in Jul 2024
Solo travelers
1 review
3.7/5
Posted on Sep 2, 2024
The hotel only serves a purpose that can be used for sleeping in the evening. Other than that, the location is great. The front desk guys are great. It is not a hotel with a magnificent cleanliness but the service and the sheets were very clean.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
Robelyn
Standard Twin Room
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
It is my first time to book through trip.com and i will rate 5 star for our trip.Happy Family Hotel or Hotel Familia Feliz is in good location,walking distance to Ruins of St Paul, Cathedral of the Nativity of our Lady, St Dominic etc…. As well to senado square to Casino’s it is at the back of Lisboa Casino Hotel very accessible to buses, the room is small but it is very clean, the front desk is english speaking,they are filipino even chinese front desk can speak english they have wifi and some complimentary water,you can make your coffee they provide electric kettle in every room,what i really like is the elevator, it can wait long time even with out pressing the button,plus the staff or fronk desk very polite and approachable, Mr Sraul filipino front desk even help us to get taxi outside,when we go back to Macau airport,we check out early and left our luggage at the front desk during our last day,since our flight is 19:00 Pm we got back around past 15:00 Pm,i recommend this Hotel to those who want cheaper hotel ,more power to Hotel Familia Feliz hope we can go back soon i will bring my family
6/8
Response from Property: Thank you very much for your support and look forward to your coming again
Alzen de Guzman
Standard Twin Room
Stayed in Feb 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The hotel is accessible to all tourists spot. And the staff are nice.
Response from Property: Dear guest, thank you for your support and your high praise for the professional and friendly service of our team members! Every requirement of our customers is what we sincerely strive for. You must come again next time, our home series members: Jiayi Hotel/Jiayi Hotel/Jiayuan Hotel/Jiaying Hotel/Jiaxin Hotel (Meji Street Store)/Jiaxin Hotel (Pishanye Street Store) /International Hotel/Jiaxin Hotel (Caodui Street Branch) looks forward to serving you again.
jttpss
Standard Double Room
Stayed in Jan 2025
Family
2 review
3.5/5
Posted on Feb 16, 2025
Bed not so good for sleeping.
Response from Property: Dear guest, seeing your comments, we are very sad that we were unable to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the hotel's continuous improvement. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve the hotel.
Guest User
Standard Twin Room
Stayed in Feb 2024
Family
1 review
3.0/5
Posted on Mar 17, 2024
The room is superrrr small, really small, you don't even have space to open you luggage, you only able to open you luggage on bed, toilet also superrrr small. The only good thing is the location, it is near Grand Lisboa.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
TMC Travel & Tours
Standard Twin Room
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The place is very accessible at any landmarks. very clean and neat.
Response from Property: Thank you very much for your support and look forward to your coming again
M.H. Wong
Standard Twin Room
Stayed in Jan 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on Mar 26, 2023
It’s good value for the money and highly recommended to those who want to spend the holidays with small group of friends in Macao.
Response from Property: Dear Guest: Thank you very much for taking the precious time out of your busy schedule to share your check-in experience. We are very pleased to know that you are satisfied with our design and decoration. Thank you for choosing us, and we look forward to seeing you again. You must come again next time. Our family members: Jiayi Hotel/Jiayi Hotel/Jiayuan Hotel/Jiaying Hotel, looking forward to serving you again.
Anonymous User
Standard Double Room
Stayed in Jun 2023
Other
1 review
2.2/5
Posted on Jul 9, 2023
1. The mattress is only a box spring. 2. Soundproofing is sub-par (you can hear staff yelling across the hall outside your door). 3. The light control panel is pretty bright so if you need a dark environment to sleep it’s gonna be an issue 4. They only provided one towel for two guests. 5. If you shower in the bathtub the water will spray all over the place 6. The bathroom door doesn’t shut properly (no latch to keep the door shut) 7. The staff isn’t very knowledgeable about the visa requirement despite being able to look it up online (HK residents don’t need visa to enter, but they repeatedly requested proof of visa despite us explaining to the staff and the manager about the whole situation AT LENGTH) 8. The room is a bit stuffy, musty and smelled of cigarettes (probably poor ventilation) In sum: there are better hotels for a similar price.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
Angelie Alvarez
Standard Twin Room
Stayed in Nov 2022
Travel with friends
102 review
3.0/5
Posted on Dec 12, 2022
Easy to locate,near san malo bus stops and restaurants and cheap price
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
Kathryn Quinn Eusuya
Standard Double Room
Stayed in Apr 2023
Solo travelers
3 review
3.5/5
Posted on May 24, 2023
Location is ok but the amenities are so-so. Bring your own water and coffee/tea.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
Iamlapiddiana
Standard Twin Room
Stayed in Dec 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Clean the room and good staff
Response from Property: Thank you very much for your support and look forward to your coming again
Initial abt
Standard Twin Room
Stayed in Jul 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Good place to stay., it’s suitable with the price
Response from Property: Thank you very much for your support and look forward to your coming again
Joyce
Standard Twin Room
Stayed in Mar 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Apr 14, 2023
Room is a bit small but location is good, staffs are also very friendly.
Response from Property: Dear guest, thank you for your support and high praise for the professional and friendly service provided by our team members! Our location is in the center of Macau, adjacent to tourist attractions and major hotels and entertainment facilities, making it extremely convenient for sightseeing, shopping, and seeking various forms of entertainment. You must come again next time. Our family members: Jiayi Hotel/Jiayi Hotel/Jiayuan Hotel/Jiaying Hotel, looking forward to serving you again.
DKhairani
Standard Double Room
Stayed in Dec 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jan 18, 2025
Bagus
Response from Property: 尊敬的客人:感謝閣下與我們分享您的美好體驗!我們很高興得知閣下在我們這裡享受了一段愉悅的入住之旅,我們感到十分榮幸。再次感謝閣下的留言。期待不久後再度歡迎閣下的蒞臨!您下次一定要再次光臨,我們的家系列成員:家逸酒店/家億賓館/家圓賓館/家穎賓館/家欣賓館(美基街店)/家欣賓館(庇山耶街店)/家欣賓館(草堆街店)/家欣賓館(康公廟店),期待再次為您服務。
Hangouts
Standard Double Room
Stayed in Mar 2022
Travel with friends
66 review
5.0/5
Outstanding
Posted on May 13, 2022
Happy family hotel is very good in service. The employees are very welcoming and accommodating. The one Filipino in a morning shift when I check in is very kind and approachable and kind. We love to stay there, the price is good and affordable to everyone.♥️
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.